HT204406 iTunes in the Cloud not playing my songs

the music App in my iPhone always skips certain songs that are in my library. How can I get this working?

More info: Here is the zigzag
Here is the progress
and here is teh result - note now I have clouds in my corners and I can play music

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Assorted music 'invisible' on iTunes in the cloud, 'Not in my library'. What's going on?

iTunes in the cloud went live in UK here recently, so I thought I'd take the oppurtunity to redownload my collection of purchased music, and refine my library. Once I downloaded everything displayed in the "Not in my library" section however, I notice that I have a good number of tracks which don't appear.
I no longer have these tracks on my computer, so this is a bit of a bummer. The track total appears in the left column as expected, however no tracks appear on the right.
Any idea what's going on right here? Do download rights vary with each track, is this a regional thing, something to do with my library, or a fresh bug on the iTunes store?

it takes time, some things will show right up. it took 2 weeks for a tv show to show up in my purchases

ITunes in the cloud not working for movies

Purchased a movie, Batman The Dark Night, four days ago. The movie became available in the iCloud for re-download etc. Everything worked fine until today. Now, the movies has dissapeared from my iCloud account. When I try to acess the "purchased" topic in the iTunes Store section of movies, it doesn't let me enter and says that "this item is not available in the iTunes Store Brazil at this moment". By the way, I am using the iTunes Store Brazil. The iCloud services have been very unstable since yesterday. Has anyone been experiencing the same kind of problem?

Apologies, it appears I have posted this in the incorrect category. I have posted a duplicate under iTunes for Mac. Unfortunately i have no idea how to remove my original post.
Robert

HT204406 itune match claims did not load 148 songs from my phone. why? and what do i need to do.

ituns match did not load 147 or 148 songs from my phone to cloud and or ituns match. why? and what do i have to do?

Hi RadarCat16,
Welcome to the Apple Support Communities!
I know it can be frustrating when you are waiting for content to download to your iPhone from the iTunes Store. There are a few steps I would recommend in this situation. Please read over and follow the steps in the attached article.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
Have a great day,
Joe

How to transfer music to the cloud not bought from itunes, how to transfer music to the cloud not bought from itunes

how to transfer music from itunes to the cloud not bought on itunes

You cannot yet transfer music from your system to iCloud. That capability will come with iTunes Match, expected any day now though probably not initially in all countries. iTunes Match will also not be a free service.
Regards.

2Gen iPod Shuffle Does Not Play .m4a Songs

My 2Gen iPod Shuffle 1GB only plays songs that I purchased from iTunes (.m4p) and will not play any songs that I ripped to iTunes (.m4a). According to iTunes, I successfully transferred 80 songs on to my Shuffle. Under the Settings tab, it shows that all the songs are loaded and I have plenty of capacity available. Under the Content tab, all my songs are listed. I have the latest software version and have reset twice with no success. My iPod Classic plays the songs fine. I appreciate any help or suggestions.

Ian - thanks for your input. My bit rate was well under the limit. This is what I've found out so far. The songs that my iPod Shuffle do not play are the (.wma) songs I converted to (.m4a) using EasyWMA. The converted songs work fine on my MacBook iTunes and iPod Classic, but not the iPod Shuffle. I contacted EasyWMA and it was suggested that I convert the selected songs to either (.mp3) or AIFF. As an experiment, I converted some (.wma) songs to AIFF using EasyWMA and had iTunes convert the AIFF files to (.m4a). Interestingly - it worked. I have no idea why the Shuffle did not recognize the EasyWMA (.m4a) direct converted songs (especially since the iPod Classic and iTunes had not problem playing them) - but apparently the iTunes conversion does something that the Shuffle software requires. Still a mystery, but at least I now have a much wider assortment of music on my Shuffle than I started out with.
Thanks again - George

I subscribed for itunes imatch - it works perfectly on my i-pad and iPhone - however on my macbook - my iTunes can no longer find my songs - i don't know how to make it look to the cloud to play my music

i subscribed for itunes imatch - it works perfectly on my i-pad and iPhone - however on my macbook - my iTunes can no longer find my songs - i don't know how to make it look to the cloud to play my music - i think it keeps trying to find on the external harddrive where i used to keep my music

Of course iTunes is looking for the music on the external HDD. Enabling iTunes Match does not magically change the location of the iTunes library to the cloud.
To play the music either plug the external HDD back into your computer or create a new, empty library to use for streaming the iTM content. The latter can be accomplished by holding down the Option key when launching iTunes, choosing "create library" then enabling iTunes Match on the new library. DO NOT have iTunes scan your HDD for music.

HT203167 I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

Did you copy your actual iTunes content from your computer before reinstalling iTunes, or did you just copy your iTunes library which only contains the pointers to your songs / books locations ?
You might, depending upon your country and if they are still in your country's store, be able to redownload your music purchases and your ibooks via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - you will need to delete the entries from your library (where you are getting the 'unable to locate' messages) before they will potentially show with the cloud icon against them in Purchased for redownloading.
Or copy them from your backup of your downloads/library and add them to your iTunes library via File > Add To Library

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and can't go any further. How do I fix this?

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and will not go any further. What can I do? I am using a pc.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I attempted to download a song. It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H.

Itunes stops working after say half hour of use and will not play next song, the only way to get it working again is to close and reopen, then it works fine till next time, but the problem keeps returning

itunes stops working after say half hour of use and will not play next song, I have to close and reopen, it works fine till next time, it keeps happening on a regular basis, HP pavilion laptop, g6 series,
Window 7 64 bit

Hello davewood26,
The following article provides steps that can help get iTunes stabilized.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

I opened iTunes and the cloud is not syncing up, so i cannot watch movies or tv shows over the cloud, however it was there a few days ago, now randomly gone.

I opened iTunes and the cloud is not syncing up, so i cannot watch movies or tv shows over the cloud through itunes, however it was there a few days ago, now randomly gone.

Are you sure you bought and not rented them? Renting lets you to access the video for up to 48 hours.

Just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing

just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas

Hello cf-design,
You may need to delete, then redownload the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you're still unable to watch the movie, please report the issue to the folks in the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

I purchased a movie on itunes and it will not play on the itouch

I purchased a movie on itunes and it will not play on the itouch. it states that the "movie could not be played.
Any ideas? when I called for support, i was told I have to pay

You have posted in the itunes U forum, where colleges, universities and museums post educational content for students.
Try posting in the appropriate forum.

Updated my itunes software and lost 1000 tunes. unable to recover. Could they be in the cloud. not subscribed

After downloading the latest apple software update I discovered I had lost almost 1000 tunes off my ipod touch. when I turned on my computer and loaded itunes the cloud symbol was showing and when it was scrolled it stated I had items to download? I have not knowingly subscribed to the cloud and therefore cannot access it. If that is where my tunes are, then how do I retrieve them?

Redownload past purchased from "iTunes in the Cloud" does not use or require a personal iCloud account. This article explains how to do this: http://support.apple.com/kb/ht2519.

HT204406 iTunes in the Cloud not playing my songs

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