HT204406 iTunes match error 5002, Please check your connection to the network is active.

I am getting the above error when trying to down load songs through itunes Match, I am running iTunes 10.6.3 and IOS 6. My network is working fine.

Having the same issue. Supposedly error 5002 is often linked with incorrect credit card info in your iTunes account but I have cleared and reentered and still nothing. Also having trouble downloading songs through iTunes match on my iPhone 4S. Also using iTunes 10.6.1 and IOS 6.
Also, having trouble with Genius. When updating and syncing my iPhone, it gets to step 6 (Syncing genius info) and keeps going and going and going. I let it sit there for an hour and nothing.
Apple customer support is saying their systems are currently down so that may be apart of the problem. Blah.

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On iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!

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I dont understand when i download a movie or tv series on my mac book air i get this error message after buying it! its iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!

Hello.
Certain types of software can affect the way a computer sends and receives information from the Internet. This article may help you resolve the issue:
Information about error -50 and downloading videos
http://support.apple.com/kb/TS1583
If it did not work, contact iTunes Store via (http://www.apple.com/support/itunes/store/) and/or Apple Tech Support via 1-800-275-2273.

My iMessage will not let me sign in. The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.

My iMessage will not let me sign in. The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.

Welcome to Apple Support Discussions,
Have you tried:
Turn FaceTime or iMessage off and then back on in Settings.
Launch Settings by tapping the icon on the Home screen
Scroll down to Messages or FaceTime
Toggle the switch from on (green) to off (white)
Wait a minute
Toggle the switch back to on (green)
Wait for it to re-activate
Hard reboot your iPhone, iPod touch, or iPad
Make sure you're on Wi-Fi
Hold down both the Home button on the front, and the Sleep/Wake button on the top of your device
Wait for the Apple logo to appear
If it still doesn't work, repeat step 1 (turning FaceTime or iMessage off and on)
Reset network settings
Launch Settings by tapping on the icon on the Home screen
Tap on General
Scroll all the way to the bottom and tap on Reset
Tap on Reset Network Settings
If it still doesn't work, repeat step 1, then step 2, above (Turning FaceTime or iMessage off and one, rebooting).
(Source: http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it)

Hi can anyone help i bought modern combat 5 blackout and everytime i run it i get an error saying please check your internet connection and try again ,it will not connect has anyone got a solution pls

hi can anyone help i bought modern combat 5 blackout and everytime i run it i get an error saying please check your internet connection and try again ,it will not connect has anyone got a solution pls

use it on a diffrent network if u dont have a mc donalds or sone other place to test it most librarys have wifi just to make sure its not that if its not the wifi falut and the app has been re installed may be a bug since this game is still pretty new

NETWORK ERROR. PLEASE CHECK YOUR INTERNET CONNECTION AND TRY AGAIN

I've been getting this message when I try and play some
games...Flash 9.0.115 is required to view this content. Your
current version is 9.0.47. Please download the latest Flash Player.
But every time and try and download it I get this error
message NETWORK ERROR. PLEASE CHECK YOUR INTERNET CONNECTION AND
TRY AGAIN.
I've tried changing settings but nothings working, can anyone
please help me

I SOLVED IT!!!!! LATEST FLASH IS INSTALLED!!!!
Here's what I did:
Read the information in the service note about the ridiculously sensitive download manager (DM)
ID:
kb400530
It gives instructions about internet settings necessary for the DM to work on multiple browsers. I use IE 7. Some were really non-obvious, like windows need to have no constraints on size, position. Most have to do with security, Active X settings.
However even after I followed the directions, I got the same error message.
But I'd gotten the general idea of what the DM needed, and went back to my Internet Options, and made a couple of additional changes. I'm not sure which of these was responsible for the success, but I'm resetting them afterward anyway.
For all the settings in which they allowed Prompt or Enable, I chose ENABLE.
I set Enable (vs. Prompt) for Download signed Active X controls (not secure) - this prompts a security risk bar, which didn't interfere
I also:
Set ENABLE for Run components not signed with Authenticode
Set ENABLE for Allow previously unused ActiveX controls to run without prompt
Set DISABLE for Automatic prompting for ActiveX controls
Set DISABLE for Automatice Prompting of ActiveX controls
Set DISABLE for Use Pop-Up Blocker
Set ENABLE for everything in under Scripting section
Anyway, you get the idea. I was trying to give the poor software every break I could, and it downloaded with no problem.
And then, the acid test.....I tried the site that had crashed because of lack of Flash 10 - and it tna perfectly....
Take that ADOBE!!!!
I hope something equivalent works for you.

Error message "Save image error! Please check your profile"

Hi,
I have installed the second version of the Lens Profile Creator. When analyzing the images all is working fine and it is at the end where the following error message appears -
- Save image error! Please check your profile path and permission of the folder.
I have check and I cant anything that looks strange.
Have anybody seen this problem before ?
Thanks for any help solving this
/Mikael

Hi Simon,
Thank you, it was doing what you asked me when I realized that I had previous V1 file from ALPC in the structure.
Once I removed them It all worked well
Thanks
MIkael
Le 8 sept. 2010 à 04:15, simonsaith a écrit :
Please go to the ALPC preference dialog and see where is the default save profile location. Check if the folder exists on your system and whether you have permission to write to the folder.
-Simon
>

What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again.

The error
Therewas a problem downloading iOS 3.1.1 software update for ipod touch. an unknownerror occurred (8288). Please check that the connection to the network is active and tryagain.
Keeps coming up when I try upgrading iOs 3.1.1 software to my 8gb 1st generation iPod touch! Please help! I've looked at all other posts related and none helped.

Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

HT5085 hi, i bought itunes match yesterday, and i can not connect with the server. Error 4010 appear ever time when i want to entry on Itunes match.Thanks

i bought itunes match yesterday and i can not connect with the server. Error 4010 appear every tiem when i want to entry on itunes match.
Thanks

Here are some things to try:
Close itunes
Check your internet settings.
Control Panel – Internet Options – Advanced
Check SSL 3.0 and TLS 1.0
Uncheck “Check for server certificate revocation (requires restart)”
Click Apply
Click Okay
Open itunes and try again
And, you don't need to turn off the firewall, just add itunes and itunes helper to your security software firewall.

Face time"please check your connection"?

Hi all
tried firing up my face time tonight,1 week old imac,and its come up with a please check your connection error?
I know my apple id and also my password.
Please help a newbie user
thanks
jase

ya gotta love support,where people don't actually "support".

I cant accese iitunes store? "unable to locate requested page please check your connection"

ok, today i installed itunes, i live in india....so after i insalled i dint open it!
i just reboot my laptop (windows 7, home basic)
k then as i on my lapton and itunes i imported all music..
when i click the itunes stores it dosent opens.
i just wait... but after tat it shows "unable to locate requested page please check your connection"
dah!... why? please answer me!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I installed viber on my iPhone 5s. After entering my number, it says:" No Service It seems to be a problem connecting to viber's service.please check your connection and try again" Nevertheless I have connected to the internet. Could you please help me?

I installed viber on my iPhone 5s. After entering my number, it says:"
No Service
It seems to be a problem connecting to viber's service.please check your connection and try again"
Nevertheless I have connected to the internet.
Could you please help me?

Hello!
Using a cradle with the Tungsten E2? Tried bypassing the cradle and just use the hotsync cable? Tried a different computer yet? Somehow, the PC is having problems getting a signal from the device. I assume you have the laptop charger plugged into the laptop during this? Not going through a docking station or port-replicator.
One crazy thing you can try is unplug the charger from your laptop, remove the battery from the laptop and leave it out for like 10mins and put it back in and reboot the laptop. This should not cause side effects but still contact your OEM to make sure that nothing else is needed after leaving the battery out for extended period of time. Keep me posted.
Post relates to: Treo 650 (Unlocked GSM)

I have an imac and when i load up facetime and login it says "could not sign in. please check your connection and try again later" but my WIFI is fine? please help????

i have an imac and when i load up facetime and login it says "could not sign in. please check your connection and try again later" but my WIFI is fine? please help???? i have an early 2006 imac (intel core duo) running snow leopard (10.6.8) and it says on app store you need 10.6.6 or later? please help??

try to activate it, then LEAVE IT ALONE FOR 24 HOURS!
either that or restore it from an icloud back up. that seems to be working pretty well for a lot of ppl

Please check that the connection to the network is active and try again

downloading from the itunes store for the first time using my new macbook pro. I am able to log on and I'm able to search the itunes site. When I purchase a movie or song, the download is about to start and then I get an error message "there was a problem downloading" " movie or song name"." Please check that the connection to the network is active and try again". I know the connection is good, I can surf the web with no issues and I can also move around the itunes store with no issues. Only downloading seems to be an issue.

Hello there, hembreerc.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT204406 iTunes Match Error -54

I always (at different parts of the day and on multiple days) receive the following error when I try to update itunes Match on another computer:
We could not complete your ITunes Store request. An unknown error occurred (-54).
There was an error in the ITunes Store. Please try again later.
1) I have re-added my credit card information
2) I have turned off ITunes Match and turned it back on
3) I have read numerous articles to trouble shoot this
I cannot get this to work. Please help!
Thank you,
Tod

The 11556 can be produced if iTunes Match is not available in your country. Which country's iTunes Store are you connecting to?

HT204406 iTunes match error 5002, Please check your connection to the network is active.

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