HT204406 iTunes Match ISSUE: we could not complete your itunes store request. an unknown error occured (-50)

I cannot turn on my iTunes Match. When I try to add my computer it just says:
"we could not complete your itunes store request. an unknown error occured (-50)"
and then I press ok and it says:
"We could not complete your iTunes Store request. The network connection could not be established"

Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81069)

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How can I resolve the issue "we could not complete your App Store request" and error 1003

I am trying to resolve the problem of opening the App store to download lion. One attempt in another place showed me error HVURLhandlerDomainError1003

Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store (iTunes could not connect to the store. An unknown error occurred (0x80096004))?

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.

Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2

We could not complete your Music Store request. There is not enough memory

I have been using iTunes successfully on my PC, Mac Mini and MacBook Pro. I upgraded to the latest iTunes on my MacBook and Mini and then bought an album. iTunes on my MacBook asked me to authorize the computer (which it was already, weird). When I tried to do this, I got the following error:
We could not complete your Music Store request. There is not enough memory available.
There was an error in the Music Store. Please try again later.
Every time I try to authorize after getting this message, my authorization number goes down from 5 to 0. What gives? This was working yesterday.

I have this same problem. It's like it is not Authorizing this Mac.
What happens when you try to listen to a preview on the Music Store?
Mine asks me to authorize again and gives me the error exactly as you said above.
What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
Mine lets me authorize sucessfully and shows me my account information.
I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
I even tried, to no avail, the tips here...
http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
If anybody reads all this and has any new info for us, please take the time to post it here!
PowerMac G4 Mac OS X (10.4.6)

HT1420 When I try to connect to itunes match, I get an error message that says "We could not complete your iTune Store request. An unknow error occurred (4001). How do I resolve this issue?

When I try to connect to itunes match, I get an error message that says "We could not complete your iTunes Store request. An unknown error occurred (4001). How do I resolve this issue?

I purchased iTunes Match several days ago and I am getting the following error when I try to allow iTunes Match to run. Please advise how to fix this:

I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?

I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?

Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps

I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

- Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Withh some issues with itunes I removed then reinstalled itunes. Now it tells me "We could not complete your itunes store request. An un known error occured" Anyone have this problem?

With some issues with itunes, I uninstalled then reinstalled itunes. It now Gives me the message "We could not complete your itunes store request. An unknown error occured"

"Error 42023" through "Error 42408"
These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
Install the latest iTunes from apple.com/itunes/download/
Remove the SC Info folder.
If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.
http://support.apple.com/kb/TS3297
http://support.apple.com/kb/TS3297Also see the applicable previous discussions listed on the right side of this page under the heading More Like This.

We could not complete your iTunes Store request. The network connection could not be established.

After receiving the above response, an additional error is displayed. We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later. I've received these responses for the past 3 hours. I'm also getting an error on my iPhone (Cannot connect to iTunes Store). Does anyone know what to do to resolve this issue? Thanks.

Been having this trouble all evening. I use iTunes Match at work so I can leave my external hard drive at home. As a guitar teacher, I rely on it for work. It's mildly comforting to see that others are experiencing this issue and that it's not a problem with my Macbook Pro. I hope Apple fixes this soon!

My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps

How to get rid of the error message we could not complete your iTunes store request?

How to get rid of the error message we could not complete your iTunes store request?
having this problem when trying to authorise an newly downloaded app in iTunes

Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.
Edit

I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address:                 10.0.0.1
Subnet Mask:             255.255.255.0
Default Gateway:       10.0.0.138
DHCP Enabled:          Yes
DHCP Server:             10.0.0.138
Lease Obtained:         Tue Oct 08 22:19:05 2013
Lease Expires:           Tue Oct 15 22:19:05 2013
DNS Servers:              10.0.0.138
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

Error message we could not complete your itunes store request. The network connection was reset. Make sure your network connection is active

Can Anyone help with this message which occurs when I am trying to update my iMatch, it says "gathering information about your library" & then after a few mins when the progress band gets almost to the end, I get the message "we could not complete your itunes store request. The network connection was reset. Make sure your network connection is active & try again"
Support has told me that its a problem with my connection, but I disagree, how come I can download countless songs from iTunes without ever getting this message, I think they are bullsh***g me to get rid of me.
I have even followed their advice & totally disabled all my antivirus, adwatch & firewall software & it still does it.
Can anyone help with this

Hi mate, well I really dont know why but last night it started to work out of the blue, you might want to check yours again as they may have fixed a bug??
I did absoultely nothing different yesterday to make it start working, I had previously disabled all my antivirus, firewall, anti tracker etc etc & it didnt sort it.
The only thing that happened yesterday was my laptop went dead flat & I had to a reboot (dont choose System Resume, which I normally do) I chose the other option in error & had to wait nearly an hour whilst my PC "repaired files etc" & it also downloaded a load of updates (had that message "dont power off, as updates are in progress")
I really dont know if that sorted the issue or Apple fixed the bug yesterday but its working.
Good luck

ITunes Store error msg: We could not complete your iTunes Store request. An unknown error occurred (-50).

So I began having trouble connecting to the iTunes store with my computer about a month ago. It was working fine, I purchased and downloaded some music, and then the next day I got this message when I clicked on the iTunes Store: "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later."
Some basic facts about my computer:
Mac OS X 10.7.3, purchased in May '12.
iTunes is updated to the latest 10.6.3 version.
I have Sophos Anti-Virus (newly installed in the last two weeks).
No firewalls are set up.
Parental controls are not blocking anything (don't have them set up).
Internet connection is fine, no matter how I connect.
I did have an older version of iTunes (the previous version, so it wasn't that old) when the problem began, so I updated to the newest version hoping it would fix it; but it hasn't. I have checked the firewalls per apple community posts. I have checked the network connection. I only just put on an Anti-Virus (and the problem was pre-AV, so it shouldn't be that). I FINALLY figured out how to uninstall iTunes, and then I reinstalled it. The store still won't open, giving me the same message.
A little more research seems to show that the (-50) error is when it times out? But the message appears barely half a second after I click on the iTunes Store icon. It doesn't seem to even try; there isn't enough time to warrant a 'timing out'.
I am at a loss. At this point I am considering taking my computer in and telling them 'fix it, no matter what', but if I can avoid the hassle of being without my one and only computer for at LEAST a week, that would be great.
Does anyone have any ideas?!
Thank you and God bless!
Mary

Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy

HT204406 iTunes Match ISSUE: we could not complete your itunes store request. an unknown error occured (-50)

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