HT204406 iTunes Match songs appear uploaded but won't play on shared devices

I have songs (ALAC, DRM free) purchased from Bandcamp that refuse to play or download on shared Match devices.  These play fine on my iTunes Match master computer in their original format, and appear to be uploaded/synced to iCloud.
They are available on my other synced devices (iPhone, mac, windows PC) but whenever I try to play or download I get an error saying the song is not available for download.
I've tried completeley deleting the music from the library and resyncing.  The songs are recognized by iCloud and added back to my library, but are still not able to play.  Because I know this isn't specific to the mobile device and rather to iCloud directly I'm at a loss as to how to troubleshoot it.
My only thought would be that they need to be transcoded (the songs aren't available on the iTunes Store), but it has been weeks since they were initially uploaded, and even if I obtained the 320kbps MP3 files from Bandcamp they would still be transcoded to AAC for Match compatibility, so I'm not really sure how to proceed.
Does anyone have any thoughts or suggestions?
Thanks in advance.

I am experiencing this issue with iOS 8.1.2.

Similar Messages

  • HT204406 iTune Match songs won't play

    I have iTunes Match. When I first bought the service, it worked great. I bought it so I could have access to all my music and not be limited by the space on my phone or iPad.  Lately, even though all my songs are listed on my device, they will not play. If there are several songs in a playlist or album it will scroll through the songs and not play any of them.  I am unable to use it as I need to and it is very frustrating.

    I too am having this problem. I have a first gen nano. Some downloaded songs will play fine, but my most recent purchases won't play on the IPOD... only from the computer. When attempting to play on the IPOD, it skips to the next song.

  • HT204406 iTunes Match was set up but wouldn't download any of my music. I turned iTunes Match off, deauthorised and then reauthorised, restarted iTunes. Now iTunes match won't turn on - I get the "Add this computer screen" but it says can't add for 83 day

    iTunes Match was set up on my new MacBook Pro. Today, it wouldnt download any of my music, so I followed advice, switched on iTunes Match and switched it on again. When this didnt help, I deauthorized the computer, logged out of iTunes, and relogged in again. I have reauthroized the computer and reset the View/Options.
    However, now I cant connect to iTunes Match or iCloud at all. The screen asking me to Add this computer comes up, when I click and enter my Mac account details I get the error message:
    "You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 83 days."
    However, this was the iTunes account with which I set up iTunes Match.
    Anyone got any suggestions?

    Hey Carolefromthelou,
    The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Welcome to Apple Support Communities!
    Best,
    Delgadoh

  • HT204406 iTunes match songs will not play on any device.. please help me..

    Hey,
    just got iTunes match, set it up to the best of my knowledge.
    -Bought it
    -Matched and uploaded all of my music
    -the 'iTunes match' tab isn't under 'Store' anymore
    -music icons show up on iPhone 4 and New iPad
    The thing is, when I select a song the song opens, album art and all stays on 0:00 then closes again as if it has finished playing.
    I tried deleting a song in itunes then download it from iCloud but an error occurs. I deleted completely then added it to the library to see if i could get it to work.. Not working.
    Music from iCloud will not play on any of my Apple things including iTunes.. Can someone from Apple or a smart person from the community please help me out.
    If someone works at the Apple store in 'Chermside, Brisbane Australia' and wants to meet me to see if they can help that way I can do that too..
    Thank you!

    Same here...
    iTunes Match, MacOS X.7

  • Songs I downloaded onto my ipod have transferred to itunes on my laptop but won't play on my device.

    Some songs I have purchased from itunes won't play on my ipod but work perfectly on my laptop. Even plugging my ipod into the laptop and syncing it hasn't worked, but the artwork and information for the song still exist on my device. Any ideas?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Try deleting from iPod and directly redownloading by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • HT204406 itunes match songs say waiting

    I have recentlly put itunes match on my mac devices.  After several days of letting the songs upload, download, match, etc I notice that some of the songs are grayish color and the icloud status is waiting, for days.  Why does it say that and how can I get those songs on my devices?

    Hi,
    Try holding shift key whilst turning off match. Close iTunes then relaunch. Reactivate match. You will be asked to add this computer. Do so. Let match process complete.
    Jim

  • Songs are syncing, but won't play.

    I've seen a few other threads of people having the same problems, but nobody is offering suggestions or fixes.
    I've got a 4th Gen Nano that will download and sync all of my music, but some of it just won't play. The cover art will come up, along with the time-bar, then it'll sit and think about it for four or five seconds... then skip to the next song. It seems to be songs from the same albums that are affected.
    Yes, I've reset and restored the iPod. Yes, I've taken all of my music out of iTunes, and put it back again. I've even deleted iTunes, and reinstalled it; then tried iTunes on a different computer. Nothing.
    What makes this so annoying is that I KNOW it's the something on Apple's end with this iPod that's faulty, because these songs play on my PC (Musicmatch Jukebox), my PSP, my Macbook (on iTunes), on my iPod Nano 3rd gen, iPod Video, and iPhone. This is the ONLY device I've ever had this issue with, yet Apple keeps insisting that there's something wrong with my files, or that they are authorized or formatted properly, or something.
    Anyone got any help on this one? =(

    Ok I figured out something that fixed the problem I was having and you (TuxedoCartman) are having I think.
    ctrl click all the songs that are giving you this problem, right click one when they're all selected and click "Create AAC version" I think it was, either create or convert.
    Once I did that I deleted the original copies of the songs from the folders outside of the itunes library folder. Back in iTunes, click file and then show duplicates. Skip through everything in there and then delete any that have an exclimation before them. After that, I did the restore iPod stuff again.
    All the songs that were doing this to me now play just fine. Hope this helps

  • TS4062 songs appear gray and won't play

    Songs appear gray instead of black and will not play.  This is happening to newly downloaded songs from itunes as well as some older songs already on my device and in the library.

    Are they Checked?  Right click on greyed out song and if Check selection appears at the bottom then it is not checked.
    If not that it could be that Itunes Match is still completing the process. To Turn iTunes match off Store > Turn off itunes Match.
    Or a combination of the two

  • ITunes used to be fine, but won't play anything anymore

    I had opted not to update to 7.5 until today. When I updated to iTunes ver. 7.3, the update created a "dead" duplicate for every mp3 that I had imported. I decided I did not need that hassle again, if it could be avoided.
    Today, I noticed that none of my files would play in iTunes. There was no error message. When I select a track to play, the time remaining bar does not even start to move. I can select pause and then select play, but the tracks never start to play.
    As a result of this new glitch, I updated to 7.5. The glitch has remained after a successful install. There is no error message, and iTunes is not locking up or "freezing." It just won't play a single track (I have tried tracks that are residing on my external HD, as well as those residing on my internal HD and none of the tracks play).
    Please help.
    Thanks,
    SMOKNBOBJD

    This article in the Apple Knowledge Base contains a number of troubleshooting suggestions. Let us know if any of them bring you anything in the way of satisfaction.

  • Audiobooks play iTunes , show up on Ipod but won't play??

    Just purchased new audiobook via same computer I've always used with Ipod. Ipod show the audiobook but when I select the audiobook it automatically goes back to the menu. (will not Play)
    Audiobook plays in itunes??
    Help is need ASAP.
    Thanks
    Gene

    I am having the same issue. I downloaded The 6th Target on 5/10/2007 and it plays fine from iTunes but will not play on my Ipod. When I select the audiobook it returns to the Main Menu. I have downloaded numerous audiobooks and have never had this issue and all of the other audiobooks are still working from my IPod. Any thoughts?
    Thanks,
    Cece
    Compaq Presario Laptop   Windows XP  

  • Just purchased a new album on my iPhone.  Now in iTunes it shows under purchased but won't play due to exclamation points.  How do i get rid of them?

    Just purchased a new album on my iphone.  The album shows up in my itunes account but has exclamation points after it and I'm not able to play those songs.  How do I fix this?

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again using the Purchased link in the right-hand column of the iTunes Store home page, or transfer them from the iPhone again.
    tt2

  • How can I activate a song that downloaded but won't play?

    I downloaded a 2 songs by the same artist. I listened to the first then attempted to listen to the second, but the first song kept playing. The second song shows that it downloaded, but isn't available to listen to. Thanks for your help.

    Try first pausing the first and trying the second song.
    If that doesn't work delete and redownload the song.
    Here is a helpful article. http://support.apple.com/kb/HT2519
    If that doesn't work unsync and re-sync music using itunes.
    Another helpful article. http://support.apple.com/kb/HT1386

  • Purchased songs show up, but won't play on iPod

    Hey-newbie here. I checked out iPod 101 and it doesn't address this exact problem (or if it does, I'm thick and can't see it!).
    I bought some songs off iTunes. They show up in the Purchased file and in the Library. They also show up on the iPod, but when I got to play them, they skip to the next song. I've restored, deauthorized and reauthorized, turned off virus protection-what am I missing? The iPod is one week old! Arrgh! TIA.

    Don't have a solution, sorry for that; but you wouldn't happen to be Tia Ann would you?

  • Youtube video uploads but won't play

    I uploaded three videos fromYoutube using 'insert HTML' option on my Muse site and at first they played fine until I uploaded the fourth one. Now when I click the play buttons, nothing. Any suggestions would be gratefully received.

    A URL to the page would be helpful in identifying the issue.
    Thanks,
    Vinayak

  • I previoulsy have adding many CD to my iTunes music library and then synched them with my iPhone so that I have all music in both places. And I could the CDs in iTunes or iPhone with no problems. Recently, my iTunes "sees" the music but won't play it. Why

    I have added many CD to my iTunes music library and then synched them with my iPhone so that I have all music in both places. Then I could the play them in iTunes or iPhone with no problems. Recently, my iTunes "sees" the music library but won't play any of it becuase "the original could not be found". If I attach my iPhone, then it pays them through the iPhone, but still not through the library in iTunes. How can I get the music library on my iPhone to transfer (i.e. restore it) to iTunes? I have iPhone 4S but have not upgraded to the iOS 6, and have not had any problems until last week.  Help!  Thanks.

    Check the manual for whatever backup program you used, or, if you just copied the files over, copy them that.
    How to restore data to your PC is outside the scope of these forums.

Maybe you are looking for