HT204406 iTunes Match Subscription Error

I subscribed to iTunes Match several hours ago then realized I had subscribed using the iTunes account that didn't have any music in it. Is there some way I can switch the subscription to the account I should have used?

Try contacting the iTunes Store to cancel your iTunes Match subscription: http://www.apple.com/support/itunes/contact/

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HT204406 Itunes match subscription question

I have recently moved countries, but I need to cancel my itunes match subscripton before I can change my region in itunes how do I do this?

Try contacting the iTunes Store to cancel your iTunes Match subscription: http://www.apple.com/support/itunes/contact/

ITunes match subscription error

I am trying to subscribe to iTunes match from my Hungarian appleID but the "iTunes store is temporary available". is iTunes match actually available from the Hungarian iTunes store??

Yup, one of those pandoras's box issues with another service from Apple. Check with iTS to see what options they may give you.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Changing country errors due to itunes match subscription

Hi guys,
Recently moved from Australia to Singapore, tried to change my iTunes Store countries to download local Apps but keep getting an iTunes Match subscription error.
Already turned off auto-renew and removed all devices for Match.
Anybody have a solution?
Thanks,
Phil

You'll need to contact iTunes Store support directly to actually cancel the iTM subscription. Be sure and ask them about any terms and conditions that might apply.

HT204406 I have renewed my iTunes Match subscription, but suddenly I'm getting advertising on iRadio. Why, and how to correct? Thanks in advance.

I have renewed my iTunes Match subscription, but suddenly I'm getting advertising on iRadio. Why, and how to correct? Thanks in advance.

papillondefer wrote:
I want to be able to keep app's, music, movies and my Cloud/Match exactly the same. How do I do this?
Because of different local copyright laws and licensing you cannot keep everything exactly the same except for iCloud, which is not affected. You will have to create a new Apple ID for use on the UK iTunes Store with a form of payment drawn on a local bank and an address in the UK. As long as you have downloaded all your purchases and the computer is still authorized to play all protected video content that won't change, however Apps may give you trouble when updating because once associated with an Apple ID you can only switch between stores every 90 days.
As for iTunes Match you must contact Australian iTunes Store support to cancel the subscription and you will have to resubscribe on the UK store.

HT204406 new mix-song added (120 mb, mp3, different tracks, some in aac converted) - itunes match waiting - error, close

new mix-song added to itunes (120 mb, mp3, i tried different tracks, some in aac converted) - itunes match waiting - error, close
after a few minutes it gives an error and closes the window.
small tracks are no problem. and the max limit is not reached
some ideas?
greetings from germany

I wanted to first thank you for this, as this is the only workaround literature that seems to be floating around out there. With that said, I know it is a big ask, but is there any way that you could create a video showing step by step how to do what you do? I have several tracks that are stuck in waiting mode, and if left in itunes, will never upload or match...they only cause the upload process to hang up and restart. I've tried leaving it for days...I've tried converting the files, signing in and out of itunes (and itunes match), updating itunes match, and I tried your technique...unfortunately to no avail. Perhaps I didn't do your technique correctly. I used audacity to reverse the audio.
ANY help would be GREATLY APPRECIATED!!!
Thanks

HT4913 iTunes match subscription and device association

I have recently purchased an itunes match subscription and I was able to associate it with my new ipad mini, but when I try to turn on itunes match on my iphone 5 and original ipad it won't work. I get an error message that says that I do not have a subscription to Itunes match. It references that I need to go to my computer. When I log on to my itunes account to manage devices, I can see the ipad mini, but not the phone original ipad. Any thoughts on why I can't get this to work? The iphone is latest iOS, but original ipad is only at iOS 5.1 (highest I can go with this ipad, but still compatible with itunes match).

Kate,
You may want to try signing out of the existing Apple IDs (as set up on the iPhone and iPad), then signing them back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the two devices are still misbehaving, you might need to turn them off then back on, or reset them as necessary.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue you are experiencing is not resolved, you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.
Cheers,
Allen

ITunes Match Subscription Prices?

To Whom It May Concern:
I am curious about the iCloud and the new iTunes Match subscription fee that is being offered. I am looking at the information from the main apple site and see the fixed price of the iTunes Match Service from the "feature" section and see that it costs an annual fee of $24.99 for 5,000 songs and also an annual fee of $24.99 for 20,000 songs. Can this be a typo error? If not, wouldn't the customer just buy the second option for 20,000 songs for their money's worth? If it is a typo, I would like to point that out that there could be a price error and can bring a lot of confusion like me. Can someone clearify this information please?
Thanks for helping me out.
Message was edited by: jthao27

No it is not a typo it's just indicating that the price is the same even if you have more songs.

HT4914 Why can I not update my iTunes Match subscription from my iPad? Must I access from a PC?

I have been getting emails syaing my iTunes Match subscription will expire soon and if I do not renew I will not be able to access my music on iCloud. Also, it says I cannot update my account from an iOS device. But I no longer have iTunes installed on a PC - I only access from an iPad or iPhone. What can I do?

Karin86 wrote:
I always get an error message "Cannot update iOS software" or something to that effect everytime I try. I've tried plugging my iPad to my laptop computer and then my computer directly to internet connection (we have a router that allows WiFi access, so I thought I'd try to bypass the router instead), but this did not work. I've tried restoring my iPad via connected to my computer through iTunes, that worked for a short time and was able to update the apps I wanted, but soon after one of the apps stopped working properly, and then the apps I wanted to get from the App Store just wouldn't install or load...Instead they would be having "Waiting..." for the longest time until I give up and delete them. I've tried restarting my iPad, no luck either. I've also gone through the Reset process of "Erase All Content and Settings" i.e., Restore, and like mentioned above, it worked for a little while then it went back to square one, as I mentioned a sentence or two previously.
I've no idea what is going on, why it's not working, or anything. I just wonder if it's got anything to do with a slow internet connection (we don't have high-speed internet access), or something else I haven't found that may be just under my nose.
I would love some help and input into my situation, all and any ways which allow me to keep my current iPad (which is the New Generation one), not having to trash it and replace it with a new one.
Have you tried to restore as a new device? Maybe a glitch exists on the restored backup, try this:
http://support.apple.com/kb/HT4137
Good Luck!

Cannot Download Purchased Music After iTunes Match Subscription Expired

The other day my iTunes Match subscription expired (making less money and decided to cut out the cost). I expected to not be able to access music I had stored on my computer (which was the only reason I did Match in the first place), but now, even songs I have very recently purchased using my phone are unavailable. I don't typically buy songs while on my computer, preferring instead to just use the iTunes app on my phone to make the purchases on the go. After purchasing them, I did not think they would not actually be downloaded to my phone. Anytime I try to re-download these songs, I receive a pop up notification stating when my iTunes Match subscription expired. Is there a way to get these songs to play on my phone without having to pay for iTunes Match again? I'm pretty unhappy about this because that was not how Match was advertised to function and don't feel we should have to pay a yearly fee just to be able to restore our purchases we made on the actual device.
My phone is a 32 gb 5S running iOS 8.3.

I've been having a problem similar to this. I click download, it charges me for it and then gives me a message saying there was a problem downloading, an unknown error occurred(-50), check the network connection to make sure it is active and try again. No firewall, no web accelator, network working fine for EVERYTHING else. I think this is because the iTunes servers are overloaded. It seems to have started once they put movies, tv shows, video games, etc. on the iTunes store. I would imagine the download time of these new services are much longer and more bandwidth taxing than the music they've been selling. I usually continue to try for the next few days, maybe trying during off hours to avoid the bandwidth traffic jams, and this SEEMS to help. Although, this is all pure speculation, it is what has worked for me. Still makes me consider paying more at Borders just so I CAN own it when I pay for it. Seems if you take my money I should get the product. Kinda sucky.
Mac OS X (10.4.7)
Mac OS X (10.4.7)

How do I change my iPad country back to the UK without cancelling my iTunes Match subscription?

When I was browsing iTunes yesterday on my iPad the country linked to my iPad switched to being the US.
I now can't use my iPad to shop in several uk stores.
I don't have easy access to the PC the iPad is linked to with iTunes. Also I don't actually want to cancel my iTunes Match subscription.

You can try signing out your Apple ID and signing back in at Settings > iTunes and App Stores
Or, if that doesn't work
Follow this procedure:
1. Go to Settings > iTunes & App Stores > Apple ID.
2. Tap your Apple ID.
3. Tap View Apple ID.
4. Enter your password.
5. Go to Country/Region in the popup window to change to the desired store.
See also: http://support.apple.com/kb/HT1311

Can I cancel Itunes Match Subscription?

Hello,
While living in the UK during my 2 year visa, I downloaded Itunes Match. I have now returned home to Canada. I need now to change my billing information and my country/region in order to download any new music or apps.
In the Itunes Store under Account information i am given the option to change my country or region , when doing so I get this message " You have an active Itunes Match subscription; you must cancel it before you change stores."
I have the option to -do not renew-, but no where can I find to "cancel subscription" . Please help, I would like to use the App and Itunes store again. What do I need to do?

Hi,
Read this https://discussions.apple.com/docs/DOC-5432
Jim

How do I move my iTunes Match subscription to another country

I subscribed to iTunes Match 2 years ago, when I lived in Australia, and have renewed it again recently. Part of this process was to match 25,000 music tracks which took weeks to complete. It also chewed through a huge amount of bandwidth.
I have now moved across the Tasman to New Zealand and have a new username and password for the NZ store. However, my iTunes Match tracks are only available under my old Australian iTunes account.
How can I move my iTunes Match subscription from Australia to New Zealand without having to upload/match all of my library again? Or have to pay another annual subscription?
Hoping someone can help me!

Pommieken wrote:
I have now moved across the Tasman to New Zealand and have a new username and password for the NZ store. However, my iTunes Match tracks are only available under my old Australian iTunes account.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have allowed my iTunes Match subscription to expire, because of a limited data plan so can't listen to music outside my house. My music files were removed from my computer and are inaccessible without renewing the subscription. How do I get them back?

I have allowed my iTunes Match subscription to expire, because of a limited data plan so can't listen to music outside my house. My music files were removed from my computer and are inaccessible without renewing the subscription. How do I get them back?

Hi,
I presume you deleted the original files as match would not have done so. Do you have a back up. If so, restore your music from that. If not, your will have lost all your music as this needed to be on your hard drive when you unsubscribed.
Jim

My itunes match subscription will be expiring soon. Will I lose all my music, as they are threatening, if I choose not to subscribe again?

My itunes match subscription will be expiring soon. Will I lose all my music if I choose not to subscribe again?

Hi,
If all your music is in your itunes library on your computer, you will not lose that music.
If you do not have the music on your computer and stream the music you will lose all your music except for previous itunes purchases. Likewise you will no longer have access to match music.
Jim

HT204406 iTunes Match Subscription Error

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