HT204406 Songs are greyed out on my iPhone and I can't play them as I used to before. How do I fix this?

Songs are greyed out on my iPhone 5 even though they were working before. I bought them on iTunes
How do I fix

A song with an iCloud icon has not been downloaded so cannot be deleted. You can prevent it from showing on the iPhone but you can't delete a song that has not been transferred from your iTunes library or that has not been downloaded from iCloud.
Any chance some of the songs were purchased twice - once in the past from a different album and again recently?
To prevent iCloud songs from appearing on the iPhone, go to Settings > iTunes & App Store and under Show All, turn Music off.

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You'll have to deselect the photos in the photo pane in iTunes on your computer and then sync the phone again, this will delete photos that have not been taken with the phone but synced from the computer.

Some of my iTunes match songs are greyed out on my iPhone

Hello,
I've had iTunes match since it came out, and it was shaky at first, but started getting pretty reliable a few months ago. However, the last few albums I've added to iTunes match have not been added to the cloud. The songs appeared as "Waiting" for several days until I right clicked and clicked add to iCloud. Once I did that, they showed up on my iPhone and iPad, but now are greyed out on both, even though their iCloud status says "Uploaded".
It gets worse. The last album I dragged into iTunes is stuck on "Waiting". When I right click, I no longer have the ability to add them to iCloud (this may be due to the Yosemite beta – the issue with the greyed out songs has been occurring for a few weeks before I upgraded, though). These songs don't appear on my iPad or iPhone (which I expect), but they do appear on my MacBook. However, when I click to play or download them, nothing happens.
This is very strange behavior, one thing worth noting is, I just crossed 1,000 songs for this artist (I'm a fanatic). I'm not sure if there's a limit of songs per artist, and I haven't counted exactly how many songs are greyed out, but the numbers are definitely close.

Have a look at this: iTunes Store: Troubleshooting iTunes Match
But yes, if you are running OS X beta, you very well could have issues. You should inquire about that in the Developer forums.

Songs are greyed out on new iphone

I got a new iphone and a bunch of my songs are greyed out and I cannot play them.

More advanced security on a device as sophisticated as
an iPhone I can live with. This lack of functionality however
is for me a bit of a let down. Given how powerful the device and
it's os is I would have thought providing read only access to certain
files would not have been difficult. The same applies to
blocking the transfer of these files via any other mechanism
than iTunes. Please don't take this the wrong way, I am very
impressed with the iPhone. I was just frustrated when I sat down
in front of my laptop to find I could not plug in the phone and listen
to music via iTunes. This one function that make it dare I say it
keep pace with an mp3 player.

Messages will send to my iPhone and will not appear on my mac until 15 minutes later, how do I fix this so there is not a waiting time?

I bought a brand new Macbook Air about a month ago, and up until a few days ago whenever I would receive or send a message on my iPhone, it would show up on my Macbook at exactly the same time. Now, a message may come to my iPhone and will not appear in my Macbook messages until 15 minutes or more later. How do I fix this?

Hello jendur,
Thanks for the question. After reviewing your post, it sounds like you are still receiving messages on both the iOS device and the Mac it just takes a while. Have you tried signing out and back on the Apple ID in messages on the Mac? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

I have the iPhone 5 and have with 6.0.1 software version. Although I had them when I moved from iPhone 4 to the 5, the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them. They are still listed though.

I have the iPhone 5 and have with 6.0.1 software version. Although I had them when I moved from iPhone 4 to the 5 (could play them), the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them. They are still listed in the iTunes library. When I look in the Summary for the iPhone, it shows Audio as only .16 GB - I have over 5 GB of songs, so what gives?
P.S. When I look at my Playlists most of the songs are greyed out. However, at the bottom of the list there is a cloud icon with a downward facing arrow. When I click on it each song starts to "load" and after a few minutes I have the songs back on in the list. I have to do this to all my playlists (I had over 100) in order to get access to all my songs. Then I did a sync and it happened again!
I use iCloud for documents and some other things (calendar, contact, etc.) but am not aware that I have anything music-wise in the cloud. Any thougnts?

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

Songs are "greyed out"

i loaded songs on this ipod (belongs to my friend) from my itunes. now she's not able to play these songs and the songs are "greyed out" in the playlist i created.

I plugged in my device (iPhone 4) and went to file, next go to the devices section and click transfer purchases from device section (it will have your devices name) then wait patiently. All my songs went from grey to black and were synced onto my phone. I really hoped this helped and didn't just magically work for me!
~gabi

All my songs are greyed out on my iPod except for the songs in my itunes library

I have over 10,000 songs on my ipod touch and when I connect to my Macbook Pro and go to itunes it states that there are over 10,000 songs on my ipod, but when I click to play them a little exclamation mark appears before it. (As it does when the source cannot be found.) At the bottom of itunes it still shows a large blue Audio bar stating that I have over 10,000 songs on it somewhere, but I cannot play them. When disconnecting from Itunes the artists and albums are all showing, but as soon as I go into an album all the songs are greyed out. This only just happened yesterday when adding a few extra songs I downloaded to my itunes and dragged and dropped them to my ipod.
Please help me, the data should be on the ipod somewhere, but for some reason I cannot reach it. I do not have a backup, so this is really annoying
Thanks for any help

Try:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
The grey-out ones may not be recoverable.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

New 6th generation ipod - loaded my library onto the iPod all songs are greyed out and I cannot add a playlist.

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The content that you are viewing on your Nano via iTunes is grayed out since your iPod is set up for automatic syncing with your iTunes library. If you want to be able to manually manage your contents (which is sounds like you are trying to do), you must enable the Manually manage music option from under your iPod's Summary tab in iTunes.
B-rock

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I will assume you are using a slower iPhone 4 on iOS 7 if you are experiencing such problems so frequently. You might already be trying this, but my first suggestion would be to double tap the home button and see what you have running. You might not be quitting any of the apps you open. To stop an app from running and slowing down your phone, after double-tapping, slide the preview cards up for apps you don't need to run.

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I wish it was as simple as that. I have tried to redownload them but they are marked as installed.
I have even gone into iTunes and in the app tab untucked the disappeared apps, synced, then reticked the apps. This is where the strangest thing happens, the app appears on my iPhone, the progress bar goes from zero to the top, then, when the app should be installed, it disappears.
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If there is a cure you may find the folks over here have more information for you. Repost your question here:
https://discussions.apple.com/community/itunes/itunes_for_mac?view=discussions

HT204406 Songs are greyed out on my iPhone and I can't play them as I used to before. How do I fix this?

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