HT204406 The song "If We Are the Body" could not be used because the original file could not be found. Would you like to locate it? This notice keeps coming up even though I have iTunes Match. What do I do?
The song “If We Are the Body” could not be used because the original file could not be found. Would you like to locate it? This notice keeps coming up even though I have iTunes Match. What do I do?
This usually means the original music file has been been deleted from the HDD. If you feel it has not then click "locate" and navigate to where the song file is on the HDD and choose it. You can use Spotlight to locate it if necessary.
Similar Messages
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OSX 10.9.5
I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac? -
When I try to listen to the songs I purchased from iTunes last week, I get the error message, "could not be used because the original file could not be found. would you like to locate it?" What do I do to fix this problem or locate the song?
Thanks!I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac? -
i installed itunes to my new computer and transfered all my playlist from the older computer. the software came with the new computer hp link up. the problem
comes in where i want to play a certain song on a playlist and this error pops up "the song could not be used because the original file could not be found.
would you like to locate it? which is of no help.
is there a solution to this problem?The file path for these songs IS NOT correct per your iTunes Library file.
See: http://dougscripts.com/itunes/scripts/ss.php?sp=listmias for an Applescript to locate these files for re-adding. -
I'm a PC user with an itunes account for several years. I updated my itunes and now it wont open and shows me 'missing file MSVCR80.dll,and error 7(Window error 126)' keep coming up even after re-installing itunes . What should i do?
Click here and follow the instructions.
(98897) -
My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!
You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.
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Itunes Error song cannot be found would you like to locate it?
I downloaded Itunes 10 on windows vista last Saturday, but after I synched my Iphone 3gs I noticed that none of my 1000 songs where on my Iphone as well as my 55 Ringtones bought from myxer.com. When I click on the song/ringtone it comes up with an error stating "The song "such and such" could not be used because the original location file could not be found. Would you like to locate it?" I have tried many times to locate and I upload it to my itunes library but as soon as I shut Itunes out it does it again. No matter what type of music it is whether it be downloaded, cds or bought from the store this error appears everytime with every song and ringtone. I have spent over 4 hours on the phone with apple techs with no results. This is very ridiculous to have to import all my cds and songs that are saved onto my computer over and over again. The apple techs have had me uninstall and re-install Itunes twice, and had me search for all different types of files for my Itunes to find them with no luck. Please help!!!!!!
Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
tt2 -
Song could not be used file not found would you like to locate it?
I receive the following message when I try to play a song from my library in Itunes:
This song could not be used because the origional file could not be found. Would you like to locate it?
The songs that were purchased from Itunes play with no problem but all the others have this message. There are thousands of songs stored and it would be impossible to do this for every song. Any reason why this happed and any suggestions on how to get these songs to play without locating every file?What worked for me was to delete all the songs from my library (but keep the files!) and then drag & drop the folder containing all the music files into my library: See: http://discussions.apple.com/message.jspa?messageID=6471379#6471379
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Why are playlists made in iTunes not pushing to my iPhone, even though I have iTunes Match?
I have made a couple both Smart and regular playlists on iTunes. Then I clicked Store > Update iTunes Match. It updated and yet the playlists are not on my phone... I shouldn't have to sync my phone should I?
A solution I've mentioned in other threads for iTunes Match not syncing playlists to iPhone is to log out of your iTunes Account (Apple ID) in the iTunes & App Store page of Settings, turn phone off, then on, then log in again. This has solved problems for a number of people. Cheers.
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My "Apple ID has been disabled" keeps occurring even though I changed my Apple ID password, as requested to be the thing to do to solve this problem. This is also doing the same on my iMac at home... which uses the same Apple ID and Apple ID password as my iPad...What do I do now?
Read the details here and see if any of them relate to these emails. If they do, follow the instructions included.
Identifying fraudulent "phishing" email -
Running out of iCloud space even though I have iTunes Match
Hi all,
I've just received an email telling me that I am about to run out of my 5GB of iCloud space, but I already pay my annual fee for iTunes Match. Doesn't that mean that I should have much more iCloud space, given that it stores all my music (much more than 5GB)?
Thanks for any clarity on this.iTunes match has nothing to do with the storage space available for icloud. Different product; Serves a different purpose. More than likely your backups and data storage (other than Match) are filling it up.
To check what is being used, open the Settings App > iCloud > Storage and Back up > Manage Storage > [your device]. -
I have just purchased my I pad the shop where I brought it from installed some app when I try to download any apps it comes up as his name even though I've registed this I pad how can I remove his I'd so mine shows. Thank you
Sign out of unwanted Apple ID and sign in with your Apple ID
Settings>iTunes and App Stores>Apple ID -
help !
dwmwood,
Double click a song with ! mark on side, you will be given an option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it.
iTunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one.
I hope this helps. -
"song could not be found would you like to locate it? "
I get this message alot i guess because i keep all my music on an external harddrive. When i got a new harddrive and put my songs on it alot of the "paths" suddenly did not work. if the computer cannot find the song all i have to did is say i would like to locate it and then type the name of the song in and it finds it every time. The problem comes when i have to do this say a hundred times because i have a ton of music. Can i make itunes or automater do that for me? If that doesn't make sense please leave a comment and i'll get back to you thanks again.
iTUnes isn't like other programs in windows that "Watch" folders and files for changes. What I mean buy this is players like WIndows Media Player (WMP for short) Winamp and others will "Watch" for changes you make. If you go into "My MUsic" folder and chage the name of a song file or move it from one folder to another, these players will catch that change usually and update there library.
Sadly iTUnes for windows does not do this. If you change ANYTHING, like the name of the file or the folder its in, or move it from one folder to another, iTUnes looses track of its location and puts a ! mark beside the songs.
The only way to fix it is either put the files and folders back to the way they were OR manually go thru the library and show iTUnes where each file is. -
Error message:song could not be found would you like to locate it
The music is already in my folder, as this had =s happened with most of my music is there a quick fix?
You get exclamation marks or dead tracks because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible.
So did you change anything? If so can you put it back how it was?
Anyway, if all your tracks have exclamation marks, the quickest fix is to close iTunes, then drag iTunes Library.itl and iTunes Music Library.xml out of your iTunes folder to the desk top.
Then open iTunes and an empty library is created. Then use File>>Add folder to library to add your iTunes umisc folder to iTunes. If you have music in other folders add those too.
This fix loses all coutns, ratings and playlists.
If only a few tracks have exclamation marks, you can just add your iTunes music folder, this will not create duplicates, but will add any missing tracks.
The entries with exclamation marks will remain and these can be removed, which I can tell you how to do if you choose this route.
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