HT204406 Uploaded CD last night. I see it in itunes match. However can only download some of the songs. Few have the Icon to download from Itunes Match, however it is not able to be clicked on. It's a lighter icon then other download ones.

I uploaded a CD last night. I see it in my ituned match on my work cpu. I can download 6 of the 10 songs. The other 4 have an Icon to download from Itunes Match, however it is not able to be clicked on. // See Pearl Jam Ten. I can download almost half the songs. The others remaining I cannot though they say they are available. I've reset the cache, I've closed and reopened Itunes, I have even turned MATCH off and then back on. Nothing is working. Please help. Also the song will not play. If I start the album, it skips over these songs.

The number of Songs that 'matched' is simply a function of the current iTunes Match service process. It is not unusual to have multiple Songs in an otherwise perfectly matched album be uploaded - often it is very possible to find the album in the iTunes Store.
The Artwork does tend to reappear for many over a few days / weeks - however, if your library backup has all Artwork present it would be wise to save the Album Art separately and reapply to Albums not showing art work in the library grid view.
Many of the other performance issues you mention are not typical - though during the past working week or so the Apple Infrastructure has been very heavily loaded with multiples countries having service go-live symultaneously.

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I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them.

I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them. How do I completely clear my ipod music, and how can I solve the syncing problem?

Sync works the same way it always has, connect the device, select the content desired to sync and sync.
All the media should be in iTunes already, iDevices are not and have never been backup devices.
If this is a new computer, move the content from the old computer to the new computer.

Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that.

Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

HI, I downloaded and used illustrator last night, but today it crashes on opening? can any one help?

I downloaded and used illustrator last night, but today it crashes on opening? can any one help?
The only reason I download from Creative Cloudd is because my previous software copy is no longer supported, feeling very frustrated!

Tabitha,
Many still use unsupported ealier versions, and there is no real need to upgrade unless there is a real need.
Unless you have done something like installing new fonts or made other changes, it may be releavnt to look at the following list.
Or you can try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Updated iPad 2 last night. All movies (9) on my iPad can no longer be viewed. The movie plays but the photos and scene selection are blank. How do I fix this

Updated iPad 2 last night. All movies (9) on my iPad can no longer be viewed. The movie plays but the photos and scene selection are blank. How do I fix this

Quit the app and restart the iPad.
In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Try the videos app again.

I can no longer change my song names like i used to. i use to be able to right click and go to "get info" and then change the song name, artist and album, now i can't is there any other way to change the songs name and info

When I get songs and put them on my itunes accout on my computer I used to be able to rename them right clicking, going to "get info" and then renaming everything I wanted like song name, album and artwork. I also use to be able to click on the song then click and hold on it and be able to rename it. But all the songs I have gotten after the last update have not been able to be renamed in any of the old ways I use to be able to. Is there any other way to rename songs because I know I can't undo updates and that seems to be whats causing it.
Thankyou for your time

You are describing an iTunes problem, not an iPod touch problem. Try posing in the iTunes forum.

Why won't 'Address and Search' from 'Customize Toolbar' box 'stick' when I drag it to my toolbar? I ran updates last night, and my Google searchbox disappeared and I can't get it back.

Why won't 'Address and Search' from 'Customize Toolbar' box 'stick' when I drag it to my toolbar? I ran updates last night, and my Google searchbox disappeared and I can't get it back.

Safari 6 ?
URL address bar and Google search field are combined together in Safari 6.
Apple calls it Smart Search field.
There is no way to separate them.

I made music purchases in indian store from 6months and now i see all my music purchases are removed from my purchases and i am not able to find them any more except few recent purchases.. i invested lot of money now i see all are lost.. what can i do?

i made music purchases in indian store from 6months and now i see all my music purchases are removed from my purchases and i am not able to find them any more except few recent purchases.. i invested lot of money now i see all are lost.. what can i do?

Have you failed to maintain a backup copy of your content?

IPad worked perfectly last night, woke up this morning to "iPad Disabled". what does it mean and is everything i have on my iPad now GONE forever or can all docs., emails, photos, etc. be recovered from the Cloud?

iPad 2 with new OS has been operating fine for a month. worked perfectly last night. woke up this morning to "iPad Disabled".
can i get it back? how? is every single document, contact, note, business email, song and photo stored and recoverable from the Cloud?

1. You have to restore/recover your iPad.
http://support.apple.com/kb/ht1212
2. Restore from iCloud Backup
http://support.apple.com/kb/ht1766

It rained in my window last night, on my power strip. My macbook adaptor (charger) and iphone adaptor were both plugged into the strip. The power strip is dead. Iphone is fine. Macbook will not boot up and charger light doesn't go on.

It rained in my window last night, on my power strip. My macbook adaptor (charger) and iphone adaptor were both plugged into the strip. The power strip is dead. Iphone is fine. Macbook will not boot up and charger light doesn't go on. I borrowed another charger and still no luck. What should I do? (Charger wasn't plugged into Macbook until I dried it off.)

Spill Cleaning
And, don't think that just because it was two teaspoons and not a glassful that there is a difference.
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).
Do not put in a bag of rice in as much as rice will get into the ports and optical drive and do further damage.

TS4006 Is there google maps data available for Chad, Africa ? I am trying to see where a relative is who works for an Non profit organization there, i have the privacy agreement to do so. In case they are kidnapped there, i would like to know the last pos

Is there google maps data available for Chad, Africa ? I am trying to see where a relative is who works for an Non profit organization there, i have the privacy agreement to do so. In case they are kidnapped there, i would like to know the last position. I am getting an error that google maps is not available so i asusme there is no map data. Wout it be at least for such cases be possible to get longitude and latitude instead of nothing ?
Thanks for ideas / suggestions

Oh no... NOT THE 99-PAGER!!! Anything but THAT!!!

HT1688 I dropped my I Phone 4S last night and it wont do anythig. I just need to set up an appt to have a tech look at it.

I dropped my I Phone 4S last night and it wont do anythig. I just need to set up an appt to have a tech look at it at the Sugar Land Mall store.
Thank You
Dawn Millis

Find your Apple Store from this list:
http://www.apple.com/retail/storelist/
go to the store site and select "genius bar" under "make a reservation". You can make an appointment there.
Regards.

HT204406 Hi, my iTunes Match has been stuck on 5490 of 5518 songs checked for the last two days. Any advise on where to go from here?

Hi, my iTunes Match has been stuck on "5490 of 5518 songs checked for the last two days." Have tried stopping and restarting it a few times but it always gets stuck in the same place. Any advise on where to go from here?

ttt

On opening gogle I get the message:"WARNING! Your Flash Player may be out of date. Please update to continue" - on clicking ok I am diverted to Flash Player Pro download site?? Is this a Adobe product? And why even though i have the latest flash player ve

On opening google I get the message:"WARNING! Your Flash Player may be out of date. Please update to continue" - on clicking ok I am diverted to Flash Player Pro download site?? Is this a Adobe product? And why even though i have the latest flash player version I repeatedly get the message?

This is not a message that Adobe is providing, and I recommend that you not click on the link. It sounds as though you might have malware on your computer.
For more information, see: http://malwaretips.com/blogs/warning-your-flash-player-may-be-out-of-date-virus/ or http://wasconet.com/how-to-remove-warning-your-flash-player-may-be-out-of-date/

Can't see the songs listed on the IPOD in Itunes

I cannot click on the IPOD administrator when connected to Itunes and get the song listing on the IPOD shuffle. All I get is the IPOD shuffle settings screen (showing Software version 1.0.4, capacity, serial # etc)- no listing of the songs, This is a recent problem - in the last 2 weeks. I have downloaded latest IPOD and ITUNES software and it does not fix the problem.
Can someone please help?

Not dumb... It's actually a bit confusing with the latest version of iTunes, and it only affects 1st and 2nd gen shuffle users.
Before, it was Settings and Content. And they clearly looked like separate "tab" choices. iTunes 11 changed the wording to Settings and On This iPod, and it's harder to see the separation as "button" choices. So, it looks like it says, "Settings on this iPod." On other iPods, it starts with Summary (not Settings) there are more button choices there (not just two), so it's not as confusing that the last one is On This iPod.
Thanks for reporting back with the outcome.

HT204406 Uploaded CD last night. I see it in itunes match. However can only download some of the songs. Few have the Icon to download from Itunes Match, however it is not able to be clicked on. It's a lighter icon then other download ones.

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