HT204408 Why is FaceTime telling me there is "an error processing registration" when the troubleshoot resolutions are irrelevant?
I am trying to use FaceTime on my MacBook with Lion and it lets me sign in, asks me to verify my email, and then bounces back, saying "there was an error processing registration. Try again later." I have even tried with a different AppleID and new email to have verified, still the same result.
The Apple resolutions are
Resolution
If third-party firewall software is installed, it needs to be configured to allow connections from apple.com and verisign.com.
If you have edited your /private/etc/hosts file, you will need to remove or comment out any entries containing apple.com or verisign.com. To comment them out, put a "#" character (without quotes) and a space at the start of any line containing apple.com or verisign.com. Note: Some third-party software installers may modify the hosts file without alerting you.
Make sure the date and time are set correctly on your computer. You can enable "Set date and time automatically" in the Date and Time preference pane to automatically keep this information accurate. FaceTime uses SSL connections in order to register, and SSL requires an accurate date and time for securely communicating with the registration server.
None of this is relevant because I have altered none of this, atleast not intentionally. Any suggestions?
FaceTime was working just fine on my Mac a few months ago, now it is only working on my iPhone.
link to apple troubleshoot for issue
While this may be a work around for you, it is most certainly NOT the case that you need a seperate, unique Apple ID for every Apple device you own. There is clearly a bug in FaceTime that is causing problems for users, but creating multiple Apple accounts will only lead to complications later — especially if you use different accounts to purchase apps or other content from iTunes.
I suggest you take the offending device(s) to your AppleStore and get someone to help you out. This is (usually) a free service offered by Apple.
Meanwhile, Apple might lend a hand by focusing on ironing out the bugs from their network services. Network / web services have always been an Achillies heel for Apple, which has consistently had problems with its web / cloud-based services. At hardware solutions Apple is pure genius, but at web and cloud services it truly *****! Lets hope they eventually wake up to the fact that this is detrimental to users' experience of their lovely hardware.
Similar Messages
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IMessage and FaceTime not working says there is an error processing registration??
ive tried everything including fixing my hosts file and no such luck! its been like this for over a month now! my iMessage says I'm inactive and i keep trying to sign in with my apple ID and this message pops up " The server encountered an error processing registration. Please try again later." this is also the same with FaceTime. i don't really know what to do, and the nearest apple store is over an hour away from me.
This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OKand then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reinstall OS X.
Step 14
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. -
I can use face time on 3 out of 4 of my apple products but am unable to log on with my imac. I receive this message "Ther server encountered anerror processing registration. Please try again later."
Hey radyslav,
There's an article that applies to your situation, I'd follow the steps within here:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Take care,
Delgadoh -
Why are there 26 firefox.exe processes running when the taskbar shows none?
Win 7 professional, Firefox 25.0.1. If I shut down Firefox and restart it I often get an error that a copy is already running. Checking the Task Manager shows many firefox.exe processes (26 this morning) even though the application tab shows none.
Hello Axis,
Can you please confirm if this happens each time you are using Firefox? Also, the cache size wouldn't have a big bearing on this issue happening. Can you please try if this issue happens when you are running Firefox in safe-mode (instructions below). if it doesn't then we can narrow the issue to a plugin / addon.
<hr>
Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
<hr>
Thank you. -
I get the message that The server encountered an error processing registration?
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
TS3694 why while updating my software there's a error 21 and the iphone get disconnected?
why while updating my software there's a error 21 and the iphone get disconnected?
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
I just bought my iMac yesterday. This is my first Mac since I have always used Windows PC so I am still trying to familiarise myself with OS X. Everything else seems to work except Facetime. Each time I log in to Facetime, it is giving me the error message - "The server encountered an error processing registration. Please try again later."
I have tried checking the web for possible solutions but none seem to fix the problem. My date and time are already set automatically. I also checked the hosts file under /private/etc/hosts and it looks like this which seems to be OK.
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 locahost
fe80::1%lo0 locahost
I also checked the Keychain Access for login Certificates and it is empty.
I'm not sure what else to do. Any suggestions please?While this may be a work around for you, it is most certainly NOT the case that you need a seperate, unique Apple ID for every Apple device you own. There is clearly a bug in FaceTime that is causing problems for users, but creating multiple Apple accounts will only lead to complications later — especially if you use different accounts to purchase apps or other content from iTunes.
I suggest you take the offending device(s) to your AppleStore and get someone to help you out. This is (usually) a free service offered by Apple.
Meanwhile, Apple might lend a hand by focusing on ironing out the bugs from their network services. Network / web services have always been an Achillies heel for Apple, which has consistently had problems with its web / cloud-based services. At hardware solutions Apple is pure genius, but at web and cloud services it truly *****! Lets hope they eventually wake up to the fact that this is detrimental to users' experience of their lovely hardware. -
Why is there is an error code A12E3 when i upgrade? [was: ?]
Hi Why is there is an error code A12E3 when i upgrade?
Hi kghila,
You can try the steps mentioned in this document under the section download products and updates
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
Thanks
Kapil -
HT4972 I can't get my ipad to update. It keeps telling me there was an error and internet timed out.
I can't get my ipad to update. It keeps telling me there was an error and internet timed out.
Try disabling your firewall and your anti virus software until the update downloads and installs on the iPad.
-
when I try to log into facetime I recieve a message that says the server encountered an error processing registration please try again later. I have been trying to facetime for days this just happened a few days ago, how do I get around this ?
Hi,
As the Other threads suggests I would check the Date and Time settings on the Mac and compare that with the settings in the router.
Messages (and iChat before that) send Time stamped info to Login and to send IMs.
Obviously most people set their Macs to their Time Zone and nearest city/town.
What people sometimes forget is that their Router/Modem device(s) have to be set correctly as well.
EDIT
Also Add a Public DNS server to your System Preferences> Network > Advanced Button > DNS tab
A Google one such as 8.8.4.4 or 8.8.8.8 seem to work well for most people
10:15 PM Saturday; March 17, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
Message was edited by: Ralph Johns (UK) -
I'm trying to get onto facetime and I keep getting a message saying the server encountered an error processing registration please try again later. Can anybody tell me what is going on?
I have read over and actioned ALL recommendations many times over, and still get the Facetime error..! I have reset Host file, looked for iphone certificates, set time/date to auto, checked for suspect DNS entries, cleared caches etc etc. It's become a very fustrating problem. Worked fine for a long time but then suddenly stopped.
I wish I could find the solution... -
Error message: There was an error processing a page. There was a problem reading this document (110)
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When I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
Read below:
1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
1.2. No document security was applied of any sort on the file.
1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
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1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
1.13. Sorry for so lengthy instructions, but I had no choice. -
How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" and my iphone is without service. While i am trying to activate my ihone on wifi also it doesnt saying servers are temporary unavailable try after sometime. Kindly suggest
tariqrehmani wrote:
How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. ...
The iPhone 3G is Not Compatible with iOS 6...
It also appears that your phone may have been Hacked and / or Jailbroken...
If this is the case... you are out of luck... Because...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
Why Jailbreak is Not Supported > http://support.apple.com/kb/HT3743 -
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