HT204409 I have a MacBook Pro and not able to connect to Internet? PLEASE help!

I have a MacBook Pro and not able to connect to Internet.  I have other HP comp and iPad and am able to connect.  I have contacted AppleCare....they said disconnect router and leave unplugged for an hour, which I did...still no connection.  Any suggestions?  Thanks!

Call Apple Care back & tell them their suggestion did not work. 
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