HT204409 wifi greyed out

The wifi on my phone seems to have  greyed out!!!!! AGAIN!!!!!!! This on the phone that i got after i got the old one replaced for the same reason!!!!! I visited the apple  store and they said that its the logic board  and that I will have to get a new phone and for that i'll have to call apple store . Apple care guys just keep transferring calls from one department  to another!!!!

this worked, in terms of resolving greyed out.  I still cannot get network though.
turn on airplane mode
turn phone off
take sim out
put sim back in and turn phone on
wifi available again
hopefully you can get it to find a netwotk too.
good luck.

Similar Messages

  • Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

    Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

    This is a user to user help forum only. You are not addressing Apple here.
    My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

  • TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

    Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
    Come on Apple.....get this issue sorted out!

    Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

  • Iphone 5C wifi greyed out and screen going crazy

    Hi I bought my iPhone back in October in Us from Tmobile, since December the wifi greyed out and hasn't worked once (been living on data) now recently the screen goes crazy, it types by its self unlocks the phone (dont have a password) sometimes calls people etc... now the thing is I recently moved to Dubai and I cant go to a apple store as we do not have one here, so could I ship my phone to States and have apple repair it or give me a replacement if I pay for their shipping costs back to Dubai ? Thanks for any help I can get

    If not jailbroken, restore the iOS. Most likely there is a hardware problem
    The warranty is valid only in the USA.  Apple will not accept shipment from or ship to any address outside the USA for this phone.

  • Iphone 4s- 6.1.2- wifi greyed out?

    Ever since I upgraded from ios 6.1 to 6.1.1 then to 6.1.2 I have had my wifi greyed out and unable to use it. This has been like this for a month now.
    I have reset all settings, restored from points before this update, restored and set up as a new iphone, deleted all data and settings.
    Still nothing, the problem has persisted.
    Will I have to go to Apple Genius bar now? As its really annoying...
    Cheers

    Call Apple Support or take it to an Apple Store.

  • WIFI GREYED OUT AND APPLE WANTS TO CHARGE 200$....

    Seriously,
    I've had my 4s for about 2 years now and since updating to IOS 7.04 my wifi has greyed out and will not work. I've tried all the reseting issues(airplane mode, reset network settings, erase all settings), all of these have fixed issue for about 20 minutes and then wifi greys out again. I went to an Apple store and they were willing to change the phone for a 200$ fee. Seriously?? I can't believe that Apple would do this. This is my first experience with an Apple product being defective and I was appalled. I was with blackberry for over 10 years and anytime I had an issue with warranty there was not questions asked and device was replaced and I did not have to pay anything. I was at the Apple store at 9am and there was about 50 customers with issues. WOW!! All that to say that I'm now stuck with a device that has now WIFI. This is just great.
    Thank you APPLE for your great support!!

    Like I said on my previous post. I am not complaining about the warranty, If the phone becomes defective and it is my fault and I don't have a warranty anymore, I'm fine with paying to get a new phone. I'm just saying, when its become clear that this is an issue with the update that Apple has sent and to no fault of mine that my wifi is not working anymore(and others can concur that they've been having the same wifi issue after updating to IOS 7 and later), it would be very sincere of a company as big as Apple and seems willing to help their customers stay with their products, that they should be abit more attentive to the consumer that spends their hard earned money on their product. Especially when it seems to be that the phone is not working because of their updates that they have sent.

  • Wifi greyed out after ios 6.1 update

    My WIFI greyed out after 6.1 update, then my power buttion failed. Basically this update ruined my phone which was working perfectly. Does anyone have any soultions to these problems? Thank you.

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

  • Is it worth paying to have iphone 4s fixed after wifi greyed out

    Hi all my iphone 4s isnt connecting to wifi greyed out  since updating ios7 tryed all troubleshooting tips etc its 15 mths old so not covered but after contacting apple i can send it for repair for €211 this seems harsh seens its their fault issue only started due to the update have read why , read loads discussions and so many with same problem So have repair set up is it even worth it  or as anyone done this what was outcome ??

    Some folks think the problem is due to poor solder connections of the WiFi chip on the card. Heating may expand the joints to cause temporary connectivity. The chip itself could be of low tolerance, and the iOS update causes it to fail the threshold. If you have tried the software resets, then the cure is to reflow the solder of the chip to the WiFi card, or to replace the WiFi card. Apple will not "own" this problem, even though it seems to be widespread. Apple offers to renew your contract for a new iPhone at $199. Certain repair shops will tackle this problem, although many local shops will not. In the US try iFix Miami Beach. See them on eBay <http://www.ebay.com/itm/iPhone-4S-Grayed-Out-Wifi-Wireless-Fix-Repair-Service-Tr usted-Specialists-/161160765436?ssPageName=ADME:L:OU:US:1120> for a $69 fix. They fixed my iPhone 4S and returned within a week (even over the Memorial Day holiday weekend). In Europe, I have read about, but have not tried PodMod <http://www.podmod.org> Hope this helps.

  • Hi have iphone 4s factory unlocked wifi greyed out.. need permanent fix pls

    have iphone 4s factory unlocked wifi greyed out.. need permanent fix tried everything but not working... what would e the cost of repair ??

    It has no correlation.  You do not have to have an Apple ID in order house an iPhone.  An Apple ID is only needed to use iCloud and iTunes & App Store on an iPhone.  You can have an iPhone set up as new, no user data whatsoever, and still connect to wi-fi. 
    Making a new Apple ID had nothing to do with fixing the wi-fi on your iPhone.  It's like saying that putting a new driver into a car suddenly fixed the transmission problem.

  • HT201253 How to fix the Wifi grey out button

    How to fix the Wifi grey out button

    Same exact problem, and the linked how-to repair, does not fix the problem.
    Wifi is grayed out, iphone 4s, iOS 8.1.1 update (11/29,14) just killed the wifi dead. iOS 8 updates killed Bluetooth....
    I just don't understand this at all....

  • IPhone from UK can't be replaced in India :( wifi greyed out

    My friend gifted me a iPhone 4s last year from UK, after using it from a year the wifi suddenly greyed out/ ocassionally gets connected to wifi but most of the time its out, Now i am in India and have no plans to visit UK, is there anything that i can do as store here says that it would not be replaced in India and i have to visit UK for repair or replacement. Please help

    Apple is "answerable", but as has been said, Apple will provide no service, paid or warranty, for an iPhone outside of its country of sale. With just about every country requiring a different model/configuration of iPhone, Apple has apparently decided that it is not feasible for every service center to be able to provide every model, hence the restrictions. Most smartphone manufacturers have the same policy.
    This is Apple's policy and there's nothing further any of us, your fellow users, can tell you.
    Regards.

  • Wifi Greyed Out After OS 4.0.2 Upgrade

    Well two days ago I updated my IPhone 3G to OS 4.0.2 and now I wish I hadn't....
    OS 4.0 was bad enough but after upgrading to 4.0.2 I have now completely lost the ability to connect to Wifi networks.
    Basically the wifi option in settings is totally greyed out and it states "No Wifi".
    I've tried hard reboot, double hard reboot, reseting network settings.
    Wifi worked fine with OS 4.0 but has now gone grey under 4.0.2.
    I've had a good look through the forums and can't find anything in relation to a fix.The OS 4.0 update has killed so many peoples wifi is there a fix available yet for this?
    If not looks like tonight I will be trying to roll back to OS 3 if I can and fingers crossed this fixes it.
    For those who are unaware to make the 3G phone run faster under OS 4.0 make sure you have no Safarai pages open when not using the internet and have turned off the spotlight search under things where its not needed.
    Thanks
    Steve
    Message was edited by: SteveW187
    Message was edited by: SteveW187

    I also have the same issue.
    It happens when the phone was upgraded to 4.0.1
    I sent my 3G to provider and they said that it is a hardware problem. Anyway since my iphone it is not under warranty they do not replace the phone.
    Trying to fix the problem I restore the phone twice today. In both cases the wifi works perfectly only for a few moments and then it is lost permanently.
    As a result I think that it is not a hardware problem but probably the update 4.0.1 and 4.0.2 cause the issue. With those updates apple tries to fix the antenna problem in iphone 4 as I can remember
    Message was edited by: -ixen-

  • TS1559 WiFi greyed out - no WiFi on iPhone 4s with iOS 6.1.3

    Two days ago I discovered my phone was suffering from the popular "Greyed out WiFi" syndrome.
    On Settings> General> About the WiFi address appears as N/A. Bluetooth is working normally.
    I have tried everything I have found on the matter on the Internet: Erasing the iPhone, Resetting Networks Settings, Restoring from iTunes, all of which has only led to my losing all my Apps and most definitely has not fixed the problem.
    From what I have read, I believe it is a hardware problem and it cannot be fixed, but I don't undertsand why this happens randomly and for no reason (I updated to iOS 6.1.3 a while ago and only experienced the problem a couple of days ago) and I certainly don't understand how Apple is not responding / taking care of this situation considering the great amount of customers who are not being able to use the WiFi on their phones (which leads to an almost useless iPhone).
    One of the most appreciated features of Apple products was the quick and effective technical support it offered, but this kind of issue certainly shows that Apple is changing and will stop treating their customers (who, by the way, pay the highest price on the market for its products) as it used to. The "Greyed out WiFi" is a completely random problem which is in no way caused by the users of the iPhone and Apple should be responsible for it.

    hello PH  Caulfield,
    I had the same problem, I am also a bit disappointed in apple that they never fixed that problem, I had the same thing with my Iphone 4s. You cant fix this problem all you can doe is go to an apple retail seller and show them the problem and they will fore sure swap the phone for a new Iphone 4s

  • I have a iphone 4s. Recently the wifi greyed out when i was on ios 7.0.4 and itunes said to update the phone to ios 8.0.2 to solve the problem. Today i did it and still wifi is greyed out. In the "About" under Settings, it shows N/A infront of wifi

    i have an iphone 4s. Recently the wifi settings greyed out when i was using ios 7.0.4. When i connected it to itunes, it showed that update your iphone. At an apple forum they said that updating will solve this problem. I just updated it to 8.0.2 but still wifi is greyed out. In settings>general>about, there is an option of wifi address which shows N/A. What is the problem? Is is the hardware? Kindly guide me.

    There are many threads on this forum about this issue. Do a forum search for "wi-fi greyed out" and see if any of the solutions therein will work for you. Best of luck.

  • IPhone 4S/iOS 7.0.4/WiFi Grey Out Issues

    My iPhone 4S (64GB memory/ATT) was working beautifully on iOS 5.1.1.  WiFi connected seamlessly with Access Points at home, work, etc.
    Then I made the mistake of wirelessly updating to iOS 7.0.4.  Instantly the WiFi stopped working and the <Settings>, <WiFi> tab was greyed out and non-responsive.  Oddly the WiFi tab on the Control Panel was responsive, but did not actually activiate the WiFi chip or open a connection to the WiFi antenna.  Accordingly, there is no option to find or connect to a WiFi network.
    Most other features appear to work, including the ATT cellular service and Bluetooth connection.  However, the iPhone is slow to respond to some apps,   For example, tapping <Settings> takes 5-6 seconds for a response whereas with iOS 5.1.1 the response was instantaneous.  Also a few apps (even after updating) and a couple of iOS pages now cause the iPhone to go blank for a few seconds or crash.
    Sounded like either an iOS or firmware issue to me.
    I followed all of the Apple and ATT suggestions, including:
    -Confirming that the iPhone is not in Airplane mode.
    -Turning the iPhone off, waiting, and restarting.
    -Forcing a hard restart of the iPhone by holding the <Silent> and <Home> keys simultaneously for 7 seconds.
    -Resetting the network settings by tapping <Settings>, <General>, <Reset>, and <Reset Network Settings>.
    -Checking for a newer iOS (none).
    At the suggestion of a couple of ATT support representatives, I tried even more drastic measures:
    -Resetting all settings by tapping <Settings>, <General>, <Reset>, and <Reset All Settings>.
    -Resetting all content and settings by tapping <Settings>, <General>, <Reset>, and <Reset All Content and Settings>.
    -Backing up, Restoring iOS and firmware, and Restoring applications and data using iTunes.
    -Restoring iOS and firmware using iTunes, and then setting up as a new iPhone.
    -Turning off iPhone, waiting while ATT pushed a new switch data pack to iPhone, and then restarting iPhone.
    Actually I did all of these "fixes" at least twice with the same result:  still a greyed out and non-responsive <Settings> <WiFi> tab with no WiFi signal.
    Apple and ATT's ultimate solution was predictable:   Buy a new 64 GB iPhone 5 for several hundred dollars (plus numerous proprietary cables) and forget the 47 GB of data, photos, etc. lost beta-testing their iOS and "fixes".
    Any "fixes" that I missed or other suggestions?

    ChrisJ4203, thanks very much for your input.  I don't mean to turn this post into an endless debate, but frankly I am still having a hard time believing that the WiFi died as a result of a hardware failure.
    My logic might be flawed, but here it is:
    While the iPhone 4S got very hot when wirelessly downloading and installing iOS 7.0.4 over the WiFi network, the WiFi chip and antenna had to be functional to complete the wireless iOS update.  Apple was very clear that iOS 7.0.4 is too large to download and install via cellular service.  Accordingly it would appear that any hardware failure had to occur in the few minutes between the download/installation of iOS 7.0.4 and its first use.  That window of opportunity is incredibly small in an otherwise flawless hardware performance.  I am not a big believer in long shot coincidences, so a WiFi hardware malfunction seems highly improbable to me, but not impossible.  A firmware/iOS conflict still seems more plausible to me.
    I also don't read much into Apple's "out-of-warranty" replacement offer at $199.  AT&T tells me that anyone walking in off the street (with or without a hardware or iOS malfunction) would receive the same offer.
    I appreciate that some iPhone 4S users did not experience any WiFi issues when they updated to iOS 7.0.4, but such difference could easily be explained if Apple used more than one WiFi chip and/or firmware in the iPhone 4S series.  Such an explanation would also account for iOS 7.0.4 (and 7.0.6) not recognizing the WiFi chip after the iOS update.
    Still perplexed, but thanks again for your kind efforts to help.
    Wonder if I can limp along long enough to spend my money on an Apple iPhone 6 ... but then again I don't want to be anyone's beta-tester.
    I am tempted to switch to a Samsung Galaxy or some other smartphone as long as I will be buying new accessories, but frankly I don't want to waste my time learning a new OS or core apps.

Maybe you are looking for