HT204470 email verification for messages and FaceTime

Hi, I am unable to receive FaceTime videos. Incoming only problem. I can't get my email address verified. Get a message that an email will be sent to me but I never get it. Same problem with messages. I'm using a Macbook Pro. Some reserach indicates that my email is associated with another Apple ID. Could be associated with my wifes but cannot find out were if it is. Seems to be a connection with Messages and Face Time. Terry

Apple's servers are down right now. They are working on the problem.

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How can I change the phone number for messaging and FaceTime?

How can I change the phone number for messaging and FaceTime?

Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

How do I set up a new phone number for messaging and facetime on my iPad?

My iPad has it's own phone number through Verizon. Before I knew this, I had already set up messages to use my iPhone number. Now I can't figure out how to set up the iPad phone number for messages and facetime on the iPad.

Are you trying to message another Apple device?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
 Cheers, Tom

Im tryin to get my email verified for iMessage and FaceTime, but i don't received any emails. All info are correct (correct apple id and password). Though, i don't have any sim on my phone.

Im tryin to get my email verified for iMessage and FaceTime, but i don't received any emails. All info are correct (correct apple id and password). Though, i don't have any sim on my phone.

You can take a look at this support document for troubleshooting iMessage and FaceTime activation. If you have difficulty activating FaceTime or iMessage - Apple Support
I believe with the iPhone, you need to have a SIM installed, since the activation sends an international SMS to servers in the UK. Check to see what that support document states.

Which ports need to be open for messages and facetime to work properly?

I noticed that Messages no longer works since upgrading to Yosemite on my work network. But it did when i was in Mavericks. Did they change something in Messages in the upgrade that would cause it to no longer work? ports?
I'm behind my work firewall, which ports need to be open for messages to work properly?

Just make sure your 9001 port is open.
Hope this works..
Hamid

Can't verify email address for receiving messages in Messages and FaceTime

In the Preferences for Messages you can set additional email addresses that others can use when sending Messages and FaceTime messages. Apple sends a verification email to the email addresses you add. I have been able to complete this process for three out of four email addresses. Two of those I added today.
The address I use the most, my long-time email address with my ISP Verizon, repeadedly fails in the process. First, the Preferences panel says 'Email sent'. Then it says 'Waiting to verify' with a link to Details. Apple's verification message never arrives in my Verizon mailbox.
At one time (pre-Mavericks?) this email worked with Messages and FaceTime, it is the address I use for iTunes purchases. I have checked the Verizon email site for Spam or blocked email addresses. Nothing there.
Any magic you can suggest?

Hi,
It does seem strange that the email works in one place and not another.
Having said that I have had an email as an Apple ID in the past then the security requirements have changed and whilst it works in some places it often needs you to verify for use in a new place.
Whilst any login to any Apple Service does check the ID and password with a central database each service is run on it's own servers.
this leads to some almost two step issues where an ID already in use is not asked to up it's security but a new app can be almost blocked.
If you go to https://appleid.apple.com/ and use the Manage option to login to that ID is it showing Verified there ?
AS an Apple ID was there a a recovery email that was linked to it ?
Do you still have access to that ? It might be where the email was sent.
7:34 pm Thursday; November 6, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Why do my kids' email settings keep evaporating for iMessage and Facetime?

I have set them both up with their own email addresses for iMessage and Facetime on their iPod touches. Why does it keep erasing that information and showing "no addresses" in send and receive in settings? Very frustrating...they can't iMessage or Facetime...and they were able to before. Is this because of a system update thing????

I do not suspect it is due to updating.Could your kids just be deleting them?
To prevent deleting them go to Settings>General>Restrictions and set the Restrictions that prohibits changing accounts.

Is there a way to change the phone number in Messages and FaceTime?

I have scoured these forums and cannot find a straight answer to this.
Here is the scoop. I switched networks with my iPhone 5, so I bought a SIM for it. I then had my old number switched to it. However, in FaceTime and Messages it still displays the original number for the SiM. Is there any way to change this number to the correct one?
Also, I have two Apple ID's to two different email addresses. One for business and one for personal. Is there a way to use them both for Messages and FaceTime? I try to add the address and it shows a 'sent verification email' but I never receive it.
Thanks for your help

Hi, Steve.
Regarding the iMessage phone number, when you connect your iPhone to iTunes, which number is displayed? Have you tried disabling and re-enabling both iMessage and FaceTime?
About your two iCloud accounts, do you have both configured on your phone as two separate accounts?
Cheers.
JP

HT3529 Im getting his messages and facetime requests. Recently others are receiving messages from my daughters iphone and its appearing as my sons itouch. Help!

I set up my son's ipod touch on my apple ID. Recently, I've been receiving all his imessages as well as facetime requests. I don't want to have his messages and he can see mine. ICloud is not activated. Additionally, my daughter, who has a seperate apple ID but does you same computer for itunes and pulls songs from my ID, is having her messages show up to others as if its coming from my son's itouch. I'm not sure what to do at this point but I don't want visibility of my text/imessages on his touch. How do I remedy this problem?

On each different devices go to:
- Settings>Messages>Send and Receive and
- Settings FaceTime and look at the email address, Apple ID and phone number (If present)
A phone number only appears if the same Apple iD is used on an iPhone with iOS 6
You do not want the same email address and phone number one different devices.
Best is to use for Messages and Facetime a different Apple ID

How do I change my number for iMessage and facetime

How do I change my number for iMessage and FaceTime on my iPad mini

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
 Cheers, Tom

Messaging and facetime phone number issues

I have an iPhone 3 for work, an iPhone 4S that's my personal phone on my Apple ID and a macair and my iPad(I use one ID for all devices) I don't use facetime on the iphone3 but I do have message sync turned on. The iPhone 3 did have phone my work and personal cell associated. But it just updated and now only recognizes my work number.
I have checked my Apple ID. I only have personal number on it which is the phone number associated with the iPhone 4S. None on my other devices recognizes the iphone4 number as the number to use for messaging and facetime.
I do not want my computer or iPad to reference my work phone number but I can't find a way to get the settings to update any ideas?

Never mind. I finally got it to work. For those with similar issue. Turn off messaging and facetime on all devices. Then turn back on for all devices with iPad being last to turn on.

I have two Iphones with different email addresses sharing one Apple ID. Will that cause problems with using messaging and FaceTime?

I have two Iphones 5 with different email addresses sharing one Apple ID account.Both are using IOS 8.
I would like to set up a new Apple Id for one of the phones and remove it from the old account.
If I do that, can I move all of the purchased apps and songs to the new Apple account?
Also, will sharing one Apple ID account with two devices cause problems with using messaging and FaceTime?

Sharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address). While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
Rather than do all that, don't fight it -- use separate IDs for iCloud. You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account.

I reset my phone and it now receives calls that were meant for my husband. I know how to fix this with messaging and facetime, but can't seem to find how to make it stop with the calls. Please help.

I reset my phone and it now receives calls that were meant for my husband. I know how to fix this with messaging and facetime, but can't seem to find how to make it stop with the calls. Please help.

It may be due to Continuity
The following quote is from Connect your iPhone, iPad, and iPod touch using Continuity
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.

Help me for activate I message and facetime ! iOS 7(7.1.2) iphone 4 ! Urgent plss help !

Help me for activate I message and facetime ! iOS 7(7.1.2) iphone 4 ! Urgent plss help !

Hello Mohd,
Thank you for using Apple Support Communities.
Sorry I couldn't get to your issue quicker, but the following article should help you to activate your iMessage and FaceTime:
iOS: Troubleshooting FaceTime and iMessage activation
Regards,
Jeff D.

SP 7000i Subj: Getting ring tones for messages and/or email to a Bluetooth device i.e., H700C

I ask if the ring tone notification for messages and/or email would ring to the Bluetooth. I was told they would.
Is there an solution?

Did you mean that you're getting tone for Messages/email in your H700C bluetooth headset? I Blackberry use HS-655+ Wireless Headset which don't give me such prompts through my headset.
tanzim
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HT204470 email verification for messages and FaceTime

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