HT2045 I have purchased a song through Itunes, but it cuts off before the song is over
I purchased a song from Itunes, downloaded into my library and synced to my Ipod....Well when playing the song, it cuts off at the 3:20 mark, and the song itself is 4:07 long....I have tried everything, but I cannot get it to work...Can someone please help me? Or guide me in the right direction for a refund.
I have never had this problem before with Itunes, and now I am digusted.
Thank you!!
Does the track play all the way through in iTunes? If not, remove the song and redownload it via iTunes. It will cost you nothing.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock
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Why are my downloaded songs from ITunes cutting off before the song has played?
I am new to ITunes. I purchased 6 albums. Why are my downloaded songs starting in the middle and cutting off before they have played?
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
I Find that random songs on my iPod are cut off before the end of the song - don't know why
Delete it, click here, and follow the instructions.
(100979) -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
Since I upgraded to the latest IOS, I cannot get Itunes to rate my songs. My ratings determine which playlist my songs are entered into. For two days, I've tried to rate the last 4 songs I downloaded but when I click on the songs to bring up the 5 little dots, nothing happens when I click on the applicable dot. Normally I get the stars but not now. Can someone tell me what's going on and what I have to do to make rating a song work? Thank you!
Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I have purchased an album on my iphone and only half of the songs appear on my purchases
I have purchased an album on my iphone and only half of the songs appear on my purchases. When I click update purchases it says all purchases have been updated! This also happens to some single songs, they arent showing up on my PC purchases! But they appear on my purchased playlist on the phone! What can I do?
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I bought a new Ipod Nano and purchased songs on Itunes. How do I download the songs from the computer to my new ipod
Connect the iPod to your computer and select it on the left-hand sidebar of your computer's iTunes (if you have iTunes 11 on your computer then you can enable the sidebar via option-command-S on a Mac, control-S on a PC), and then on the right-hand side you can use the Music tab to select which of your music that you want on the iPod.
Syncing music : http://support.apple.com/kb/HT1351 -
I purchased a soundtrack on iTunes (Windows 7) and five of the songs that downloaded get cut off before they finish playing...any idea how to get it fixed?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
i have purchased cycloramic aap from itunes but it was not download and 60 INR. debited from account. i have tried two time both time same problame...
what are you doing?
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Now signed up for Icloud - bought song through Itunes but cant find folder on Imac pc - is this correct - this is my first ever apple pc and not sure about folders etc - very different from Windows 7 which I was using
In the absence of any replies, I'd forgotten that I'd posted here, but I did manage to sort out the problem eventually.
I forget all the steps involved, and possibly some which may be pertinent, but in essence somewhere in the iCloud signup procedure I'd clicked something that told Address Book to upload to the Cloud, and otherwise remain invisible on the Mac. Tinkering with the Address Book preference settings eventually restored the Contacts list to my iPhone. -
Have a new iphone 4s with a new sim card, have successfully activated phone through itunes but it keeps saying "Searching" or "No Service", any ideas?
Everything looks in order there.
Missygurl01 wrote:
theres been discussions on 'unlocking the phone' do you think this could make it operate with my sim card?
Like you mentioned, she bought it from the Vodafone store and most likely the phone is locked to Vodafone. But, in your case since you are using the same carrier's SIM card (Vodafone), "unlocking the phone" is not an issue. Aside from that "phone unlocking" is ONLY done by the carrier and Vodafone NZ doesn't offer unlocking. (http://support.apple.com/kb/HT1937)
As you have already tried restoring the phone (which technically wasn't required) and SIM change, your best option is to take the phone to Vodafone store and ask them to activate it for you. -
I bought a song on itunes but it cuts out after 14 seconds on my laptop but on my ipod it plays in full, how can I rectify the tune on my pc so that I can play it in the house and put it on a cd for the car. I went into the itunes store to play the tune and it cuts out there too. thankyou
Hello there, La Clairiere Feerique.
I understand you are having issues with playback of a purchased song. If iTunes in the Cloud is available in your country, it might be best to delete the song from your computer, then re-download from your purchase history.
To delete a song the following Knowledge Base article offers how to delete from your iOS device:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Music
Open the section below for the device you are using.
iPhone, iPad, or iPod touch
Mac or PC
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Launch iTunes.
From the Library pop-up menu, choose Music.
Click Songs in the navigation bar.
Click the song you want to delete.
Press the Delete key on your keyboard.
In iTunes 11, the album cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
Note: If you didn't purchase a song from the iTunes Store, you won't be able to download it again for free from iTunes in the Cloud. You might want to back it up somewhere on your computer.
Afterwards, re-download the purchases from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
After software update, I can see the songs on iPod nano in iTunes, but I cannot play/move the songs from iTunes.
Is the "software update" for iTunes 12? Or something you did to the iPod?
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A song I recently downloaded is cutting off in the middle of the song. how do i fix it?
a song i recently downloaded is cutting off in the middle of the song. How do I fix that or what Should i do??
Welcome to the Apple Community.
Delete it and try downloading it again from the "purchased" option in the iTunes store, if the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.
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