HT204686 I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I

I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do?

that must be really annoying !!
so this is what you call
FIND MY IPHONE ACTIVATION LOCK Find My iPhone Activation Lock - Apple Support
when you start using iCloud on any iOS device and enable find my iPhone, this prevents a new user from using it, and also prevents anyone from using the phone
as it is locked to previous owners account ,this is also the case if when a phone is lost or stolen.
the only way around this is to have the previous owner reset their apple id by going to @ applied.apple.com
if they are unable to do this, then the only other way around this is to have the previous owner get a copy of their original receipt and call apple support who can then lift this lock if they get a copy of the receipt
unfortunately there is no quick fix -> the below link explains what you should do before you sell or give away an iPhone
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

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HT1212 a friend gave me her iphone but could not remember her passcode and the phone is disable. What can i do to reset the phone

A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled. How can I reset the passcode?

In HT1212,
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

I upgraded my iPhone 3GS to iOS 6, but could not activate it. It flashed Activation server unavailable. How to activate my iPhone?

I upgraded my iPhone 3GS to iOS 6, but could not activate it. It flashed Activation server unavailable. How to activate my iPhone?

Good evening
Not an expert at this issue but here is a guide to help you.
http://support.apple.com/kb/ts3424

I need to switch my iPod touch, 4S generation, computers. I use Dell, I origanally had it synched on a d=Dell laptop, but am not allowed to do so on that anymore. I am on a Dell PC, and want to change it over to this computer. How do I do that?

I need to switch my iPod touch, 4S generation, to another computer. I use Dell, I origanally had it synched on a Dell laptop, but am not allowed to do so on that anymore. I am on a Dell PC, and want to change it over to this computer. How do I do that?

Plug it in and sync it.
It will erase the ipod content and replace with the content from the new computer so make sure that you have copied everything form the old computer, or your backup copy of the old computer, to your new one first.

Where are my PHOTOS did a icloud back up and restored on a new iphone 5 everything BUT MY PHOTOS HOW CAN I GET THEM PLEASE

DID A ICLOUD BACK UP ON A SPRINT IPHONE 5 AND RESTORED ON TO A ATT IPHONE 5... ICLOUD RESTORED ALL DATA BUT NOT ONE PHOTO WHERE ARE MY PHOTOS??? TRIED OVER AND OVER AGAIN NO IPHOTOS EVEN THOUGH 4,5 GB OF SPACE IS USED OF THE ICLOUD PROVIDED 5GB INDICATING MY PHOTOS ARE THERE HOE CAN I GET THEM

Hi, bridgetsheaa.
If you are missing purchased music, you can download your past purchases by following the steps in the article below.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

HT1766 I reset my ipad then tried to restore it with my icloud backup. it asked for my apple id and password. I knew my password but could not remember the apple id. so I asked the dialogue to retreive it but it asked me to reset my password. now i can't

i had problems with it being very slow even thought I deleted all my music and pics and even a lot of apps so I figured I'd reset it and restore from the backup I have on iTunes. but after aksing for my apple id and then being forced to change my password, it also asked me to associate an email with the account.after all that when I try to restore it says it has a problem. I can't remember the exact message I get.
I set it up as a new ipad thinking I'd try and use iTunes to retrieve it. but it doesn't look like I can do it that way either.haven't synced with a my laptop in a while.

Find Apple ID
https://iforgot.apple.com/applied
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

HT1338 I am unable to update Pages and Numbers because I changed my Apple ID, being I could not remember my password and security questions. How can I now update these two applications?

I am unable to uodate Pages and Numbers sice I changed my Apple ID, because I forgot my password and other security information. How I do I now update these applications. The system is asking for my Old Apple ID.
Also i am unable to activitate icloud. I did not receive a verication email. How can this issue be addressed?
Regards,
P.S. my email address is [email protected]

https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?app_type=e xt&app_id=93&returnURL=https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.wo a&language=US-EN

How do i transfer apps and music to my new iphone 5c?

I have backed up and restored onto my new iphone but not all of the apps & music have transfered.

Again:
Are the music and apps on your computer?
The backup does not contain ny itunes content"

I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro

I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?

Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
You do not want to use a new AppleID. Change the AppleID on the new phone to the old ID. Purchases made with one AppleID cannot be transferred to a different one and it will be a royal pain to manage two Apple IDs.
Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again."

HT5621 My husband and I both have iPhone 5. We currently share the same apple I'd. How do we get separate ones. Him keeping his and me getting a new one? What is the best way to go about doing this?

My husband and I both have iPhone 5. We currently share the same apple I'd. How do we get separate ones. Him keeping his and me getting a new one? What is the best way to go about doing this?

FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US

When i update apps on my iphone they need the ID that i used when i downloaded these app and i forgot this ID and a make a new ID how i used the new one to update these apps thanks

Hello all,
when i update apps on my iphone they need the ID that i used when i downloaded these apps and i forgot this ID and a make a new ID
How i used the new one to update these apps?
thanks

Your device can hold apps from multiple IDs, but to update them you have to swicth identities which is time consuming. If possible use only the one ID. If you need to reset the password for your old ID visit My Apple ID.
tt2

I have a Iphone4s and just brought a new Iphone 6 when I pluged the the new phone all my data wastransfered exepet for my ring tones all other info photos,music and contacts all downloaded ok but no ring tone how can i get them to come across to the

I have a Iphone4s and just brought a new Iphone 6 when I pluged the the new phone all my data wastransfered exepet for my ring tones all other info photos,music and contacts all downloaded ok but no ring tone how can i get them to come across to the new phone

This covers all the process
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support

I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I re-start it

I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?

Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
- Judy

I have an Iphone4s and its fairly brand new still, and all of a sudden i was talking on the phone and the speaker stop working.. Is there a manufacture warranty on the iPhone?

I have an Iphone 4s and its fairly brand new still, and all of a sudden i was talking on the phone and the speaker stop working.. Is there a manufacture warranty on the iPhone?

Verdale wrote:
... Is there a manufacture warranty on the iPhone?
There is a One Year Warranty...
iPhone User Guide
Have you tried any of the Basic Troubleshooting Steps...
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

HT4946 i got my new iPhone 5 and i connected it to my iTunes on mac and it ask me if i want to setup as new iPhone or restore backup and i restore back up but now i want to delete backup and set up as new iPhone, is the anyhow?

i got my new iPhone 5 and i connected it to my iTunes on mac and it ask me if i want to setup as new iPhone or restore backup and i restore back up but now i want to delete backup and set up as new iPhone, is the anyhow?

The iCloud backup includes most things except non-iTunes purchased but the iTunes backup does not include those either. For what iCloud includes see:
iCloud: iCloud storage and backup overview

HT204686 I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I

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