HT2052 I purchased this update but itunes does not download it
iTunes tells me thank you your update is downloading. But its not, done many times and the same thing happens
Contacg iTunes.
Contact iTunes
Similar Messages
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Just purchased Acrobat Standard, but it does not download on Mac. Is there a work around to this?
I purchased Acrobat Standard while on chat with a representative. They never mentioned that it didn't work on Mac. Is there a version that does?
Hello,
You need Acrobat Pro version for Mac. I would suggest to contact contact Support.
Also, I would recommend to see this article- http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
Regards,
Deepak -
I had purchased and downloaded a tv series to my ipad. Then deleted it due to space constraints. Now I wanted to download it permanently to my MacBook but itunes does not show this purchases. It worked, however, for another series. What can I do?
Thanks for any help!You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad.
If you haven't synced to a computer them (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
After I purchased , downloaded it and installed it , my Ipod Touch 1st gen restarted and show connect to Itune but Itune does not recognize it, I restarted the PC, the Ipod, now I paid for something that I was thinking will be easy and make my life easy
See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I went to buy a song on iTunes and it said I have already purchased this item, but it's not in my library. Is there a way to populate songs that I have downloaded on past computers with the same apple ID?
If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519 -
I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?
Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now. i held the power/sleep button till turned off. then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
itunes recognized it as in recovery mode
http://support.apple.com/kb/HT1808
got it working currently restoring from backup good luck guys -
My iTunes does not downloads the latest software when I click check for updates or download latest version, a message appears "iTunes could not contact the iPod sortware update server because you are not connectet to the internet" even though I am connected, can some body help me?
If necessary, also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh! -
I have not been able to sync my iPhone 5s on my PC sincethe most recent update to iTunes. My computer showsthe iPhone as connected, but iTunes does not recognize it. I tried the trouble shooter and got device not recognized. I clicked the help button beside the failed test and get iPod instructions. How do I get iPod instructions for work for an iPhone? Better, how can I get this to show iPhone instructions? (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)
You wrote: (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)
You may have to do this on this computer as well. http://support.apple.com/kb/ts5376 -
I have just purchased OS X lion via App store. this shows as a purchase but it does not download after hitting download button in recent purchases in App store
Hello Gregory,
If you have properly upgraded Snow Leopard to 10.6.8, say with the combo updater v1.1, Lion should run comfortably with 4GB of RAM on your model.
You may be able to inject a further 2GB of Ram and to check that, go to Crucial.com and feed in your Machine specs. The site has a tool which will confirm the maximum amount of RAM you can fit.
It's not too difficult to fit by yourself and Crucial give instructions how to do it. -
Idad in reset mode but itunes does not recognize the device.
I have my ipad in restore mode but itunes does not recognize the device. What can I do to reset the ipad?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
IPod says "Connected" but iTunes does not recognize
I plug in my iPod, it says "connected - eject before disconnecting", but iTunes does not show ANYTHING saying it recognizes or sees my iPod... Anyone know what I need to do? I restarted iTunes already and reconnected my iPod, not working...
Try resetting your iPod. This is probably different for different generations of iPod, but you can find the correct procedure in your manual. For mine, I first must flip the "hold" button on the bottom of the iPod to red and then to normal. Then press and hold the center of the click wheel and the top (menu side) of the click wheel simultaneously for 10 seconds. When I release the unit rests. It takes a minute or so. Then connect the iPod and iTunes will find it. If it still doesn't work properly try selecting "Restore" on iTunes while the iPod is connected.
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When I hooked up my new Ipod Nano, The message in I-Tunes reads, "An I-Pod has been detected but Itunes does not recognize the device" Any ideas to help?
Hi mulebacker,
Here is an article that provides troubleshooting steps for this message:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Cheers!
- Ari -
Iphone has gone to a screen to plug in itunes, but itunes does not recognise it
I updated the software on my iphone4 and after updating the iphone has gone to a screen to plug in itunes, but itunes does not recognise it. i have reloaded itunes, done a hard reset and still nothing. any ideas?
Gotcha,
If you have an iCloud account you might want to consider syncing that way so you won't have to use cables but that is certainly up to you.
Try:
1.) Backup all your data:
Backup your iOS device: http://support.apple.com/kb/HT1414
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup iCal: Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
2.) Reset the computer's sync services and then restart the computer: http://support.apple.com/kb/TS1627
3.) Plug in the iOS device and attempt a sync.
--- Check the Info tab in iTunes to make sure calendars are still set to sync.
If that does not resolve the issue let me know and I'll give you a different route. -
Where do i find the serial No on a IMac 4.1 please? I have looked on the "about this Mac" but it does not have the serial No on it!
Until last July, the model identifier on every Intel Mac would tell you exact minimum and maximum expansion in terms of RAM, retail operating system, and any system specific required firmware updates, video and audio expansion capabilities, and patches for Wifi available. The serial number is only of consequence if you wish to date a Mac down to the week. This can help in determining system specific disks, available warranty, and exchange/repair program eligibility. Outside of that the year and month can usually be narrowed down to a six month period with model identifier alone on all except MacPros. So my question is, is it really that relevant for your needs?
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