HT2075 my account was hacked and purchases made

Recently my iTunes account was hacked and a credit card I don't own was added to my account. $50 of app and inapp purchases were made and now iTunes is holding me responsible for this accrued amount of charges. What can I do to dispute this?

easier said than done. Express Lane appears to be down. yay me.
do you know of other avenues? If so, do you have detailed link or contact info?

Similar Messages

  • TS1368 My iTunes account was hacked and charges were made from some other computer. Now my computer isn't being recognized and I need to enter security answers I never provided answers for and cannot access my account to make a purchase. I need help!

    My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?

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  • My Itunes account was hacked and 300$ stolen and I cannot get itunes to respond. Any advice?

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  • My account was hacked and bought Skype credits on ...

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    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
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  • HT201303 how do i associate a different apple ID with my ipad?  I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad

    how do i associate a different apple ID with my ipad?  I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad

    To check if you have a virus, you can download ClamXav
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  • My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

    My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

    Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
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  • My adobe account was hacked and compromised, emails were sent out on one of my accounts.  I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?

    my adobe account was hacked and compromised, emails were sent out on one of my accounts.  I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?

    I have contacted them, but apart from letting them look at it and deal with it, is there anything I can personally do myself? Or is it just a matter of waiting for me now?

  • HT4859 my email account was hacked and ive lost all emails can i restore them from icloud

    My email account was hacked and i've lost all my emails can I restore from icloud?

    Not if they've been deleted.  You could check your trash folder to see if they're still there.  If not, they're gone.

  • What to do: CC account was hacked and now suspended?

    Adobe tells me my account was hacked.  My bank tells me to cancel my card for the account.  OK.  I chat to adobe support and they say Adobe will keep my account active until the new card arrives.  Just got an email saying my account is suspended and I have no new card.  Great!  Just started a new chat was told my chat had to be transferred.  Ten minutes later, I gave up.
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    Honestly Adobe would be better off getting a yearly payment and then they wouldn't have had to keep my card details which I never did like. 

    Our apologies on the email. If Customer Support said they will keep your account active until the new card arrives then you are fine.
    Normally if someone's credit card expires or is invalid for some other reason we will send a courtesy email to let you know your account is suspended until payment is received.

  • My account was hacking and account name was change...

    My account was hacking tonight and account name was change. I lost all my contacts and conversations and all money. How can I change the name on the account now on my name and how can I have all my contacts back?

    Change  your Skype password
    https://login.skype.com/account/password-reset-request
    Please see-
    https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
    Regards,
    Tamim
    Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
    If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

  • My account was hacked and charged $15.74

    August 6th, at 9:45pm a charge was made to my iTunes account for $15.74.  I never made this purchase, and it was an in-app purchase.  I do not have a credit or debit card on my account but I would like to know if this is refundable, I don't understand how somebody could hack into my secured account and purchase from an unauthorized device.

    I can't figure out how to let iTunes support know.
    Is there a support chat, or just e-mail?

  • I believe my account was hacked and Skype won't le...

    Hello,
    I checked my Skype account this morning and noticed a call made from my account an hour before I was even awake to a user I've never heard of, certainly no one who is one of my contacts.  When I went to change my password the Skype site would not let me.  It permitted me to enter my current password, but then the "New Password" and "Confirm New Password" bars were frozen.  Can anyone give me any information about this?
    I appreciate it very much.

    you can visit the link below for suggestions regarding hacked/compromised accounts;
    http://community.skype.com/t5/Security-Privacy-Trust-and/Suggestions-on-how-to-handle-Hacked-Skype-A...
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • My account was hacked and no PHONE support!

    Somehow my account email address was changed! I cannot reset it because the email is now another gmail account. I have my information there and there is no way to contact support!
    This is what I've got! When I clicked on the link to contact Skype Customer Support... no luck! I had $10 in there! What is going on with Microsoft? Do they know how to do anything correctly?
    I want this cleared up or I'll start a movement against this lack of respect! Even their forms to unlock it asks for info that we cannot even put in! We created the account before 2003 and the pulldown menu only allows as low as 2003! This is exactly the Microsoft mentality!
    PLEASE CONTACT ME URGENTLY. I'll put the whole history on several sites if my matter is not take care of. I'll have to contact my bank and more.... Microsoft is leaving the final days....
    Registered email successfully updated
    Your email address for the account *remove my previous username* has been successfully updated to [Mod edit: Please do not include personal/private information when making a public post. Thanks!]. Visit your account to review your changes.
    Didn’t request this change? Please contact Skype Customer Support immediately as someone may have fraudulently gained access to your account.

    Just open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
    https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
    if in case you will still be having problems, you can also try using another web browser, or perhaps another computer or device if available.  If all else fails, you can send an email directly to [email protected]
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • I have apps that needs to be updated that shows my old account. How do I delete this info without losing my purchases? The old account was hacked and I do not want to update anything using that account! Help. Wonderer

    I have apps that needs to be updated that shows my old account. How do I delete this info without losing my purchases?

    iTunes purchases cannot be transferred between accounts. If you no longer wish to use the old account at all, you should delete those apps and repurchase them with the new account.
    On the other hand, you could also (and should have before creating a new account - contact iTunes support to deal with account security: https://getsupport.apple.com/Issues.action

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