HT2101 Apps icon is frozen. Cannot update any apps, or access iTunes

How come I cannot access iTunes or update my apps?

How come I cannot access iTunes or update my apps?

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  • If I no longer have access to my original e-mail associated with my account and my passwords and e-mail accounts associated with my Apple device, how can I fix this solution? I have 2 ipads and 1 iphone and I cannot update any of my apps.

    I tried to change the e-mail associated with my apple account because my school was closing and I knew I would no longer have accss to that e-mail account, however now all 3 of my devices ( 2 ipads & 1 iphone are screwed up as far as the e-mail accounts associated with each device and the passwords. I have tried all the on-line support/suggestions and took my devices to a local Apple store and no one/nothing helps.
    Does anyone have a solution? I can purchase new apps but I cannot update any of the apps I have to any of my devices.
    <Email Edited By Host>

    Unfortunately, it says I can't delete anything without the missing password.

  • I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I paid for apps, i demand my updates

    I did not authorize 2 in app purchases and because my credit card is at its limit, and i dont know how to reverse the in app purchases, i cannot update any app or do just about anything in the appstore or itunes store. I dont care if i owe apple's itunes appstore a few dollars over 2 in app purchases i never meant to download in fact the whole app itself i wanted to delete...but out of the hundreds (maybe lower thousands) fof dollars in music and apps and whatever else, that i rightfully purchased over the passed couple of years....should *NOT* have the upgrades and/or previous purchased songs withheld from me over $3 in accidently purchased add ons through an existing app i deleted an disliked anyway

    Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

  • I had an unauthorized purchase on my old apple ID so I created a new one since the old one had been deactivated and now I cannot update any of my apps, I have read that the apps will be tied to the old account but I do not want to delete/lose their data

    I had an unauthorized purchase on my old apple ID so I created a new one since the old one had been deactivated and now I cannot update any of my apps, I have read that the apps will be tied to the old account but since the old one was deactivated I cant update them and I do not want to delete/lose their data, re download, and start all over again. Is there anyway to go around this issue?
    thanks

    Ask Apple to re-enable it. I had an unauthorized purchase last October. They disabled my account until the problem was solved. However, I asked them to reopen it, and they just asked me to provide some security information (billing address, a recent purchase you made, etc.), and then they re-enabled it.

  • HT1918 I cannot update any apps, my security code is not invalid, but it says it is. Cannot purchase apps or even do free updates?  What to do??

    I cannot update any apps, my security code is not invalid, but it says it is. Cannot purchase apps or even do free updates?  What to do??

    Take a look here:
    http://support.apple.com/kb/TS1646
    If that doesn't help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Cannot update any most apps on my iPhone !!!

    Cannot update any most apps on my iPhone !!!

    Rmayers54 wrote:
    When I click update it ask for my password and I enter and it accepts and acts like it is about to update and stops. Leaving all apps on the same position as I started in.
    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1702 i cannot update any of my apps and my password is correct

    can anyone please advise, i cannot update any of my apps 6 updates waiting to download, my apple i.d is correct

    By 'other things' you mean ?
    Have you logged out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logged back in so as to 'refresh' the account on it ?
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?

    My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?

    Why do you think it does not?  Is there an error message?

  • My ipad was logged into a fake (typoed) account, and now I cannot update any apps.  Help?

    My apple ID is:  [email protected]
    For whatever reason, very clearly a simple typo, it logged me into '[email protected]'.  I don't know how, I don't know why.  I do not have a password for that account, to my knowledge that account does not exist.  However, now *all* of my apps, especially those I have bought (and can prove to have bought) with my real account, ie, [email protected], are listed as [email protected]  I cannot update any apps, as they say they are linked to another account.  I bought them with this account, the other account doesn't even exist.  What do I do?

    Yes.  I have also wiped and restored the ipad.  I have also tried updating the apps via itunes on my mac.  It always says the account is [email protected]  It isn't.  I have proof I bought it with [email protected]  I have credit card receipts, apple receipts, et cetera.  The account has always been, and will always be @gmail.com.

  • I cannot update any apps

    I have an iPhone 4s that runs with a version of 8.1.3 ios, and no matter what I do I cannot update any of my apps that need to be updated. I have tried updating using my wireless, connected to my computer, and nothing works at all. I don't want to delete any of the apps and then reinstall the if I don't have to, so any suggestions would be welcomed. Thanks

    You have told us what you can't do... now tell us the Detailed Story of exactly what you do and what happens - error messages are important to state verbatim. - ÇÇÇ

  • HT5622 Apple store doesn't let me change my region , it saids I have pending bank order , and need to complete my pending bank order . How can I cancel my bank order ? Or change my region? It's been like this for 3weeks already and I cannot update any of

    Apple store doesn't let me change my region , it saids I have pending bank order , and need to complete my pending bank order . How can I cancel my bank order ? Or change my region? It's been like this for 3 weeks already and I cannot update any of my apps .
    Thanks

    I account the same problem.
    I can't cancel pendding orders and can't change my region.

  • I think I finished installing Mountain Lion, and am at the "log in" page with my name and the Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro

    I think I finished installing Mountain Lion, and am at the "log in" page with the Mountain Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro, which is said to have the capabilities of running Mountain Lion.

    BrettGoudy wrote:
    ...Is there any way I can install a partition that runs snow leopard on my early 2011 MB pro with what I have (new SSD, New RAM, Current version Lion running, no external drive, lack of original snow leopard disks [I lost them ] and the general 10.6.3 snow leopard boot disks)...
    As the last post suggests, call Apple and order a replacement original disc for about $17.  They will ask you the model and serial numbers.
    Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
    Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP.

  • Cannot update any system software

    I currently cannot update any system/apple software in any way.
    If I run Software Update from the apple menu/system prefs, it informs me that my software is up to date, even though this is clearly not the case.
    If I download the updates manually from Apple's website, they refuse to install. When I get to the Destination selection screen (i.e. "Select a Destination: <list of volumes>"), my startup disk is disabled! In the Installer log it says the following:
    === Starting check on volume /
    Requirement: requires "certain file content criteria" PASS for root=/, domain=0
    Requirement: requires "certain InstallationCheck criteria" PASS for root=/, domain=0
    Requirement: requires "certain VolumeCheck criteria" FAIL for root=/, domain=0
    === Starting check on volume /
    Requirement: requires "certain file content criteria" PASS for root=/, domain=0
    _volumeAppeared: volumeCheckTool disabled Ti (this is the startup volume's name)
    This first happened to me when I tried installing the QT 7.1 and Security Update 2006-003 updates back in May. It's still happening now with iTunes 6.0.5 and QT 7.1.2. The last thing I installed through SU was Security Update 2006-002 back in March.
    Any ideas? This really, really *****.
    PowerBook G4 867 mHz Mac OS X (10.3.9) 512 MB RAM, FireLite 80GB FW disk
    PowerBook G4 867 mHz Mac OS X (10.3.9) 512 MB RAM, FireLite 80GB FW disk

    hm, you used to be able to edit your own posts. not anymore i guess.
    the thing i want to add is that i have repaired both my permissions and the disk itself on the startup volume, to no avail. neither console.log nor system.log say anything when Installer fails on its volume checks.

  • I have an apple ID. but i cannot update any software. but why?

    i have an apple ID. but i cannot update any software. but why?

    This is too vague...
    razu_bau wrote:
    i have an apple ID. but i cannot update any software. but why?
    More details please... Like... What Happens when you try... Any Error messages or Alerts...?
    Help us to help you.

  • Why i cannot search any music on my itunes? is it necessary to register and pay an annual fee in order to usa the itunes in your ipad?

    why i cannot search any music on my itunes? is it necessary to register and pay an annual fee in order to usa the itunes in your ipad?

    To search your music library on your iPad, use the music icon.  The I tunes button takes you to the store where you can buy more music or videos.     To play your won music etc you do not need to be connected to apple, the music is on your pad.
    If you want to get new stuff from iTunes, and load it onto your pad, you need an account.  Your account is your apple id.

  • HT1688 Ever since I did the iOS 7 update I can't access itunes

    Ever since I did the update I can't access itunes
    <Subject Edited by Host>

    What does Siri tell you?
    Do you have Voice over activated in Settings/Genreral/Accessibility/VoiceOver ->off
    Could also be "Raise to speak" in Settings/General/SIRI/Raise to speak ->off

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