HT2188 iphone 4 screen gone black

I was using an app when suddenly the screen went black, and after that nothing was responding... i pugged in for charging, but it wasnt responsive... later connected on to the Itunes, but again nothing was responsive... i even tried the wake/sleep and home button for 10-15 seconds, but still its not responsive... Can anybody suggest me what to do next?

If you take apart your iPhone to do anything, it will void your warranty. You can pay an out-of-warranty fee for damage that's $149 if you open the phone.
Try a hardware reset while connected to the charger.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

Similar Messages

  • Iphone screen gone black

    My iphone screen has gone black when using however i am still recieving messages, i can't attempt to contact apple because i cannot get the serial number as my screen is black! Does anyone know how to fix this or retrieve my serial number to contact apple?

    Hi Bryony97,
    Thanks for using Apple Support Communities.  This article has some ways to locate your serial number that might work for you even if the screen does not currently work:
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/ht4061
    Cheers,
    - Ari

  • Iphone screen gone black with green stripes

    Hi, mye iphone screen have gone black. I try to reset it, without luc. The screen is black with green stripes. Siri i available.

    try this apple restore knowledge base
    http://docs.info.apple.com/article.html?artnum=307219-en

  • Iphone: Screen gone black, Won't turn off, Restore has failed, 1.1.3

    Hi,
    I am having a problem with my iphone after upgrading to 1.1.3. The screen has gone black with a white spinning wheel(resembles a flower sort of).The wheel however is not spinning. I can see the top bar with the time, battery, and signal strength. The phone however will not turn off and restore yields an "Unknown Error (-19). Has anyone else had this problem after updating? Anyone have a fix for it or is this a job for the genius bar?
    Thanks for your replies.

    try this apple restore knowledge base
    http://docs.info.apple.com/article.html?artnum=307219-en

  • I have reached out  to this community as my Iphone display gone black and got the solution to keep home and power button pressed. It worked but I would like to know why it went black

    I have reached out  to this community as my Iphone display gone black and got the solution to keep home and power button pressed. It worked but I would like to know
    1. Why it went black and is there a permanent fix for this
    2.Will the IOS gets automatically updated as I feel the IOS was 5 when I got the phone in 2012 december
    3.Do you suggest 7.1 for Iphone 4

    1. There is no way of knowing. These things happen.
    2. The iOS only gets updated when you want it to be.
    3. You should always update to the latest iOS your phone will support. Apple do not write the updates to make your experience worse.

  • My iPhone screen is black.  I can hear it ring but cannot answer.  Help!

    My iPhone screen is black.  I can hear it ring but cannot answer.  Help!

    See this Discussion
    https://discussions.apple.com/message/19521062

  • Iphone screen is black

    what to do when Iphone screen went black, but the messages alerts are still coming through?

    Hello Asia95,
    Thank you for using Apple Support Communities!
    From what you describe it sounds like the phone is still on, and functioning except the screen is black so you cant see anything.
    I would recommened these steps from the article iPhone: Hardware troubleshooting found here http://support.apple.com/kb/TS2802.
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    All the very best,
    Sterling

  • XPS One 2720, screen gone black?

    Hi,
    I got Dell all in one XPS 2720 last July, 2014. It has been working fine so far only once the touch screen lost and regained once I sort it out the issue with USB. I have not connect this computer to internet for the last 3 months. Today I connected it to internet after one hour the computer screen gone black not responding to any touch function, It also does not respond to any keyboard touch. I tried to read the "me and my dell" instruction, nothing seems work. anybody has some advise.  

    Disconnect the power cord from the rear of the XPS One 2720. Press and hold in the power button for 15 seconds. Reconnect the power cord. Press the power button.
    Are there any beep codes?
    Look at the power button:
    Solid amber = The computer has detected an error during power on self-test
    Breathing amber = The computer is in sleep/standby state or There is a possibility of system facing an issue
    Solid white = The computer is ON
    Off = The computer is off or in hibernate state

  • Iphone 5 screen gone black

    Woke up this morning and my iphone screen is completely black but its still responsive, i can still answer calls and all. I have a bad feeling im going to have to replace the phone completely, is there a way to back up all my info to my icloud account before i replace the phone?
    PS. My phone is synced to my computer in brooklyn and im in orlando :(

    Connect it to iTunes and restore it.
    http://support.apple.com/kb/HT1414
    If the issues persist, you should be within the return policy of your retailer. Return it for a new one if restoring the device doesnt work.

  • Screen gone black

    my iphone screen has gone black
    when i plug it into the computer it syncs
    but i cant see anything on the screen
    and therefore cant use it at all
    what can i do?

    Hi there JesaBenstock.
    My screen keeps going black as well. I can hear the phone ringing and receiving text messages but cannot answer them as screen black and frozen - perhaps it's the Winter Virus!? Have you any idea why this is happening or is yours all better now?
    I now know about holding sleep and home key to get back to life but would rather it didn't freeze at all.
    Cheers, Pam

  • My iphone screen is black and now i can't do anything on it. someone help me!!

    I just got my phone fixed like 3 weeks ago and i put my phone against a table in the cafeteria at my school and now the phone screen's black and i can't do anything on it.

    See Here for  >  Frozen or unresponsive iPhone
    Try this First... No Data will be Lost..
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons..

  • Iphone screen went black

    Randomly today, my iPhone 4 screen went black. I can receive calls and I see volume levels. Screen black.

    I am seeing the same thing. After I enter my password, the screen goes black. I can still see the sound level, and I have the home button triple press to show the negative of the screen. So when I triple press it, the screen goes white with a black volume level displays. A hard reset fixes it, but it has happened 5 times in the last 3 days. Never happended before that. I'm hoping it coinsides with the latest software upgrade, and they can fix it.

  • What do you do when your iphone screen goes black

    My phone died and i started charging it and when i did it charged but the screen was black but it vibrated like i was getting text messgaes but nothing would show up

    Have you tried resetting your iPhone?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
    No data will be lost.

  • My iphone screen went black

    my iphone screen went black

    Try these steps:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    copied from Troubleshooting iPhone hardware

  • My iPhone screen went black and won't turn back on.

    Yesterday, my iPhone 4S screen went black and won't turn back on. So I tried just letting charge but after an hour nothing happened, so then I switched out the chargers and made sure the outlet I was using worked. But it still was black. Then I did a little research and I tried to put it into DFU mode but my power button has been broken for a few months now, so that didn;t work either. Then I tried restoring it, but my computer didn't recognize it!!! So then over night I let it rest with no power source connected to it. This morning I plugged it back into a power source and it showed the charging icon. I'm pretty that means it's still running, but I'm not an expert. PLEASE HELP!

    If you have got a different USB Sync cable try to charge your iPhone with that as there are possibilities that your current USB cable or Power Adapter is not Charging your iPhone. If it still doesn't work make an appointment to Nearest Apple Genius Bar

Maybe you are looking for

  • Same document opening multiple times.

    When I double click a file that is already open in my files browser it opens an instance of that document again. So I can have the same document open numerous times. I am just on a new system and have the update also installed. Anybody that can help

  • Since iOS5 upgrade, I have a lot of sync errors

    Hello all, I really need help here. Here is the story. 1. Plugged in my iPhone to upgrade to iOS5. 2. I did a backup first and everything went ok 3. I click on update and the process started and everything went fine until... For some reason, when the

  • Need help with solving the (basic) programming error

    I'm reaaaaaaaaaally new to Java and programming in general. I've been glancing through my older brother's old stuff (he's back at Uni!) and I've taken an interest. Anyways, so I'm trying to finish this really simple program cause I wanna wow some fri

  • Poor Video Streaming.  Any tips?

    Hello everyone, My MacBook Pro really dosn't like treaming video.  Regardless if it's live feeds such as ESPN3 or preset videos from Yahoo/CSPAN etc.  Straeming HD content from sites such as HBO doesn't work too well either.  The only one that works

  • How to cancel Skype sign in tone?

    how can we cancel the start up or sign in tone of Skype?