HT2188 my ipad is stuck on itunes showing the usb lead and cant get off it touch the screen nothing happens
my ipad is stuck on itune showing the usb cable but cant get it off
After a trip to the Apple Store with this problem, I found out that USB connections have different levels of power. Try changing USB ports, then look for iTunes to recognize the iPad is connected. Good luck!
Similar Messages
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my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks
http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point -
Hi all, please help me reinstall Itunes onto my PC. When i did a pc refresh, it deleted my itunes and microsoft office. I am now trying to reinstall itunes and am getting the following message each time i try run the new downloaded version ( i have tried a few older and the latest one and all show the same message)
the file Itunes cannot be read because it was created by a newer version of itunes. I have downloaded the latest version
Cheers
AndrewTell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
dlrobinson49 wrote:
I guess I must have had a newer version ofiTunes on my defunt eMac....
That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first. -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
HT4623 Tried updating iPad now stuck on iTunes logo with cord. Like its jammed
Tried updating iPad now stuck on iTunes logo with a pix of cord. Like its jammed please help
You probably need to place your iPad into recovery mode as documented here:
http://support.apple.com/kb/HT1808 -
I Turn on my Ipad and all it will do is show a usb cord and the Itunes logo and it won't go away
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
HT201444 my ipad is stuck on itunes kees saying error 4013
my ipad is stuck on itunes start to restore then comes back with error 4013
Try the suggestions here -> Resolve specific iTunes update and restore errors
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
I like to get some bonus coins for a game in my iPad , Try to using iTunes Credit to pay.i I try so many times.but the Message show contact iTunes . can't pay on time!whant can I do?
Hi, I got the same problem. Did you fix your problem? How did you fix it? Thanks.
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Why does my ipad show the usb cord and itunes?
why does my ipad show the usb cord and itunes?
It needs to be Connected to iTunes on your Computer.
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My iPad is stuck in iTunes Connection Mode ?, My iPad is stuck in iTunes Connection Mode ?
My iPad is stuck in iTunes connection mode. It displays the iTune with the connection cable. It won't allow me to restore or do anything to get my iPad started.
Can any suggest anything other than holding down the Home button and the on/off button. I've tried that with no result.Try to do what this website says...
See here ----> http://support.apple.com/kb/ht4097 -
I can't open my ipad now. It is stuck with the picture of the usb cord and the itunes logo on the front.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
I just received my iPad2 today. When I turned it on it only showed a USB cable and the iTunes icon. What does this mean?
The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer running iTunes (version 10.2 +).
Getting Started guide : http://support.apple.com/kb/HT4053
The iPad manual, which also has a chapter on getting started can be downloaded from here : http://support.apple.com/manuals/#ipad -
My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions? Our devices are synced to the same computer and we currently download titles from the same library. We both use separate apple id's on our devices.
You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?
iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125 -
Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
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