HT2188 My Iphone just stopped working.  I can not get it to unlock or start.  No screen showing?

My phone will not turn on.
does not ring
nothing when I connect it to my computer

Start here
http://support.apple.com/kb/TS3281

Similar Messages

  • My iPhone just stopped working; it does not start up

    My iphone just stopped working; it does not start up!

    Try resetting it:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

  • My reset/sleep button on my iPhone 4 has just stopped working, how can I fix this??

    My reset/sleep button on my iPhone 4 has just stopped working , how can I fix this??

    Hi Hamish1P,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like an app you installed is not working. I would recommend that you read this article, it may be able to help the issue.
    If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
    Cheers,
    Mario

  • My new iPhone randomly just stopped working and will not turn on what should i do?

    My new iPhone randomly just stopped working and will not turn on what should i do?

    thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!

  • My iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work

    my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work

    Hello there, LaruaGalliers.
    The following Knowledge Base article provides some great troubleshooting steps for your issue:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Particularly:
    Battery does not charge
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    iPhone or iPod touch displays the low-battery image and is unresponsive
    If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.    
    You should see this image when iPhone or iPod touch begins to charge:
    If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
    If the issue persists, follow these troubleshooting steps.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I upgraded my iPhone 4 to ios 7.4 and the screen stopped working i can not use the phone How to fix it ?.

    I upgraded my iPhone 4 to ios 7.4 and the screen stopped working i can not use the phone How to fix it ?.

    Hold the HOME and SLEEP buttons at the same time until an Apple logo appears. If nothing has happened after holding for 30 seconds charge the phone for 15 minutes with the wall adapter and try again.

  • I was using Safari , 5 tabs open, when my macbook pro just stopped working .What can i do ??

    I was using Safari , 5 tabs open, when my macbook pro just stopped working .What can i do ??

    Press the Power button for about 10 seconds to shutdown the computer. Wait a couple of minutes then restart. If it restarts OK, then immediately repair the hard drive:
    Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

  • Help please - have a Nano and a Shuffle and neither are working! The Nano wheel appears to have stopped working - I can't get it to do anything. I've done the reset,it worked the first time but not since. And the shuffle won't sync with my library!

    Hi,
    I have an iPod shuffle 4th generation and an iPod Nano 5th generation . The Nano wheel appears to have stopped working - I can't get it to play or anything. I've done the reset and it worked the first time, but now the only way I can get it to play anything is to shake it and go with the shuffle choices - I can't change volume, song, pause or turn it off.
    So, I decided to start using the Shuffle which I was given as a present last year. I've plugged it into my laptop (running windows 8 and newest version of iTunes). It appears in iTunes on the left hand side, but when I click to sync (whether I tick sync all or choose artists) it says synched but has no music. It seems to not be linked to the music library - when I tick synch all songs, next to the "sync music" it says 0 songs?
    Any help to fix either would be really appreciated - I'm without any music at the moment and I'm going away this weekend!
    Thanks

    Hi Bblairjones,
    If you are having issues with your Nano and Shuffle, you may want to try the Troubleshooting Assistants on the following page:
    Apple Support: iPod Troubleshooting Assistants
    http://www.apple.com/support/ipod/five_rs/
    Regards,
    - Brenden

  • TS4268 I just downloaded the new iOS7 onto my iPhone 5 and now I can not get my iMessage to activate with my Apple ID! My iPad connected just fine but my iPhone won't. Please help

    I just downloaded the new iOS7 onto my iPhone 5 and now I can not get my iMessage to activate with my Apple ID! My iPad connected just fine but my iPhone won't. Please help

    I would go to Settings - General - Reset - and Reset Network Settings
    Try it again after the phone restarts

  • HT1438 ipod touch 3rd generation just stopped working.  will not turn on.  does come up with the apple logo, but just remains like that for 30 sec. and shuts off.  does not work whether attached to computer or not.

    My daughter's ipod touch just stopped working.  will not turn on other than showing the apple logo for 30 sec and then off.  this happens whether it's attached to the computer or not.

    Try resting it from the computer

  • HT1937 I am trying to charge my Iphone 4s and suddenly i can not get it to charge, what might be the problem?Brian

    Hey guys,
    I am trying to charge my Iphone 4s and suddenly i can not get it to charge, what might be the problem?Brian

    Are you using a original USB cable? if not, than it could be the cable. If you are charging the iPhone with your computer, sometimes the USB port where you plugged in the cable stops working. plug it into a different USB port. 

  • I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

    I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
    I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us  reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

    You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.

  • I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

    I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

    Hi, Jjenjen30. 
    Thanks for the question and I believe we have a solution.  The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option.  I have included a couple articles that will show you how to process these steps.
    Deleting files from the iTunes library and your computer
    http://support.apple.com/kb/ht3842
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content.  I have included the steps on how to let them know.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Jason H.

  • HT1338 I have macbook without a firewire port, I have usb 2.0 port, now my os is not working I can not get through apple logo loading , I can not enter safe mode, I can only enter one user mode, how can I backup my data, I have very important data in my h

    I have macbook without a firewire port, I have usb 2.0 port, now my os is not working I can not get through apple logo loading , I can not enter safe mode, I can only enter one user mode, how can I backup my data, I have very important data in my hdd

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • IPhone just stopped working

    iPhone 4 just stopped working over night, just black, cannot get any life at all. Put it on charge but not any thing can any body help me.

    Hi kimbrook,
    If your iPhone is unresponsive, you may find the Power/Battery portion of the following article helpful:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Regards,
    - Brenden

Maybe you are looking for