HT2188 Received error message, suggested uninstall and re-install but get message I don't have priveges to install i-tunes.

Received error message, suggested uninstall and re-install but get message I don't have priveges to install i-tunes.

Hello murray103
Check out he article below to troubleshoot your install issues with iTunes. You may need to right click on the install file and click Run as Administrator.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Regards,
-Norm G.

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TS5376 itunes 11.1.4 for Windows Vista - I've uninstalled prior version and associated applications, but get message"cannot download" the exe file. Why?

Followed instructions to uninstall iTunes and related components and files, but still get error that the "exe" file cannot be downloaded. Any suggestions on what to do next? This all started because I wanted to sync my iphone to the computer.

I was able to successfully download iTunes after repeated attempts to remove Apple Mobile Device Support finally worked. Had to repair, re-install, then uninstall it. Found useful tips on how to do that in topic "Troubleshooting issues with iTunes for Windows Updates" by turingtest2. After that, my browsers (IE or Firefox) would only partially download the iTunes install file. So paused virus scanner and Windows Defender. and uninstalled iCloud. Eventually IE downloaded the "exe" file and I was able to run it (albeit with several false starts).
Now trying to reinstall iCloud.
thanks for your help.

I want to change fonts but get message "no available system font"

I am trying to edit a PDF flyer created by another party. Using Acrobat Pro on Mac OSX. I select "edit document text" and then try to delete or change the text and get the message. "all or part of the selection has no available system font You cannot add or delete text using the currently selected font"
I don't see any font format bar or other method of changing the font.
Is there a way to work this?

Over at the AUC's "Acrobat Answers" Karl Kremer replied to a similar question.
In part he wrote:
"I assume you want to edit content in a PDF file, and you cannot do that because you don't have the font installed that is used in that file. That is the way Acrobat works: You need to have the font that is used in your document installed on your local computer in order to make changes to text that uses that font. There is no way around that. You will have to find out what font is used for the text you need to edit, and then acquire that font (and that usually means to purchase that font, unless you are a subscriber to e.g. CC and that font is available via TypeKit).
Another option is to select all the text and change that text to a different but similar font. You again can only use a font that is available on your computer as the target font. But once you've done that, you should be able to edit your document.
You change the font by selecting Tools>Content Editing>Edit Text & Images, then you select the text you want to change, and your target font."
Be well...

I have installed latest update for itunes but it will not install and I receive a message Apple Mobile device failed to start. I have uninstalled and reinstalled itunes but have the same problem. I am using windows 7 and internet explorer

I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

Lightroom 4.4 to Photoshop CS6, "Error: 1, please uninstall and install application again"

Dear all, I have a Problem to open some Files in Lightroom with the dialog "editing with Photoshop CS6". If I will do this with a RAW File, and Photoshop is not open I becomes the error Message "Error: 1, please uninstall and install application again".
If Photoshop open it works?! But when I will open any JPEG, TIFF or PSD File I have always this error message!
I have this Problem on my iMac after installation a SSD and create a Fusion Drive. MAC OS Version 1.8.3.
My attempt at a solution:
Uninstall and reinstall Lightroom 4.4. and delete the preferences "http://helpx.adobe.com/lightroom/kb/recover-catalog-images-resetting-lightrooms.html#id_90 046"
Uninstall and reinstall Photoshop CS6 (I use the Creative Cloud Version) and delete the Preferences "http://helpx.adobe.com/photoshop/using/preferences.html"
Nothing help
Have someone an Idea?
My Solution: I found the Problem, the Lightroom Katalog have a Problem. I must create a new one and the Problem was solved.
Nachricht geändert durch FrankyW1966

Are you try CC Cleaner Tool?
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Audio error message on playback and P Pro CS6 won't stop playback. Have to force quit.

Hello: I'm getting an audio error message on playback and P Pro CS6 won't stop playback. Have to force quit.
Earlier in the project, I would crash when moving audio up/down tracks or up/down time line.
Any thoughts?
Thanks,
Tolbert
Mac/12 core/32G ram

That screenshot will help us figure out what's going wrong, but I won't have any news until at least July 8 because our offices are shut down next week. In the meantime, two suggestions:
Download CC and see if this crash occurs in the new version.
Google cpp-99 premiere pro audio prefetch. I got several hits, but not dig into them to see if any had a solution or workaround.

"Configuration error" I uninstall and reinstall Muse, but it not works.

Hello, I have problem with Muse. I installed last update and after install I can't open Muse. I have "Configuration error" I uninstall and reinstall Muse, but it not works. Thanks

Hi,
What is the complete error message? Are you using Windows or Mac? Did you try to disable anti virus while installing Adobe Muse?
Please provide some details, so we can get more idea about the problem

When i send a text in iMessage the person receiving it gets it from my email address... how do i change that. and in message settings the receiving thing has my email and phone number but my phone number is gray and i can't click on it

when i send a text in iMessage the person receiving it gets it from my email address... how do i change that. and in message settings the receiving thing has my email and phone number but my phone number is gray and i can't click on it help

Hello Todd:
I had this very same problem when trying to activate iMessage and Facetime on my iPad. When I signed into my account, I actually wasn't even presented with the option of a phone number - notwithstanding the fact that I was contacting others (and being reached by others) by my phone number on my iPhone. Having both the iPad and the iPhone on, I kept trying to turn off and on both iMessage and Facebook in Settings on both my iPad and iPhone, hoping that that they would eventually sync. But this proposed solution by others was unsuccessful for me.
Then, I found out what the problem was: When my iPhone was activated, it automatically registered my phone number for contact purposes. I was using iMessage on my iPhone for quite some time without actually being signed into my Apple ID account. When another device - such as an iPad or iPod - is being used for iMessage or Facebook, you are prompted to sign into your Apple account, using your username and password. These two devices will not register your phone number as an option for contact unless your iPhone is signed into your Apple account as well. In other words: your phone number will not be synced.
Go into your "Settings" on your iPhone and click on "Messages". Scroll down and click on "Send & Receive" (which should be followed by your phone number). On the next page, you will be able to determine whether or not your iPhone is using the Apple ID for messaging purposes. (Note: This information applies for Facetime as well.) If it is using your Apple ID for messaging, than at the top, you will see "Apple ID: <your particular e-mail account>" in Blue text. However, if you are not using your Apple ID for messaging, than you will see the words: "Use your Apple ID for message". Even though below this you will see your phone number checked as the contact source, you will want to click the tab that says, "Use your Apple ID for message". Sign into your account (just as you must sign in for iMessage on your other devices), and just choose your phone number as the "Send & Receive" contact. (The option of the e-mail will be there too, but you don't have to check it. And later on, you can delete it as an option.)
Now that all of your devices are signed in using your Apple ID, the other devices should register your phone number as a choice. It may take a little while, however. What I did was sign out of iMessage on my iPad, and then sign in again. If the option didn't appear, I just went back and signed in again, and kept doing this until the option for the phone number appeared.
Again, this will work for Facetime as well. The solution is to sync your iPhone account with the other devices by using your Apple ID for messaging (and Facetime) purposes.
I hope that this works for you, Todd! ~ Brian

Everytime I open InDesign it comes up with an error, even after uninstalling and reinstalling?

Everytime I open InDesign it comes up with an error, even after uninstalling and reinstallin. How do I get it to work?

Nobody can know since you haven't botehred to actually tell us what error you get and then the usual like system information or what version of ID you actually mean. Your post is totally useless.
Mylenium

How can I delete mail when I get an error message saying "195247.emix" couldn't be copied because you don't have permission to access "Messages"?

We have received messages that we cannot open and cannot delete, when we try to delete the messages we get an error message. One of the messages reads, "195427.emix" couldn't be copied because yolu don't have permission to access "Messages". How can we delete these?

Hi Sandy,
Get Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All.
Search for Name contains...
195427.emix
Choose reveal in Finder, do a Get info on it & the Folder that contains it... what rights & privileges does it show?
Is the folder called Messages?

Cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano. The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?

cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano. The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?

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Satellite L675-S7113 Support Page
rwls wrote:...since I got it 3 years ago I've been unable to burn an audio CD from ITunes or Windows media although it worked once after the computer had been shut off for awhile..and didn't find the problem until after my warranty had expired...
From your statements above, it sounds like you never tried to burn a CD for at least the first year that you owned the laptop, as it had a one year warranty on it. While you might have used it frequently to install software, play DVDs, Blu-Ray disks, etc, that's unclear from your statements. Nonetheless, it might just be dirty-dusty. So, before deleting-uninstalling any software, and given they're cheap, try a CD-DVD Cleaner Disk first and see if that resolves your problems.
Let us know what happens. Good luck.
Mike

Help! When I try to reinstall CS6 Design and Web Prem i get message that my serial number is invalid

When I try to reinstall CS6 Design and Web Prem i get message that my serial number (Design and Web Prem <serial number removed>) is not valid? Why???? I have it installed now on just one computer only. It was installed also on a computer and a laptop. The laptop crashed and couldn't restart anymore. I had to through it away. After that I installed on another computer at a place where I work sometimes with photoshop. Then suddenly I got message at my computer home that the serialnumber is invalid. I installed for the time an try out version, and now I have deleted the version that I had on the computer but when i want to reinstall my legal bought version with the serial number that i mention there, I get again the message that my serial number is invalid. But now it is only installed on 1 other computer. If I check the sites, I have to contact Adobe but I don't know how. The link does not work and I cannot find any phonenumber.!!

If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

I am changing laptops and have tried to download and install Acobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?

I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?

If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Unable to connect mac OSX 10.4.11 to wireless network (virgin media) even though iPad, iPhone and laptop ok. Get message 'password incorrect' even though it works with other devices. Keep getting message connect to BT unrestricted access.

Keep getting 'do I want to connect to BT unrestricted network' which I have never used before. I can get my ISP details input but get message 'incorrect password' even though it works with 3 other devices. My network provider, Virgin Media, sent an engineer but he couldn't solve the problem - said network was all ok so problem must be with my iMac (OSX 10.4.11). When I try to use internet I get BTWiFi is current wireless network - I've never used this! I've tried to change this and virgin media details are accepted, it's just the password stage that prevents me from connecting. I am not very knowledgeable with computers so I really need a step by step guide to solve this problem. PLEASE HELP!!!

Excuse me barging in on the thread, but I have a lot of experience with Telus, and roaming with my BlackBerry (currently a Z10). In short, you've been fed some outdated info by the Telus rep. Telus has become very Android-centric, and it seems like a good number of Telus CSR's are still reading from a Legacy BlackBerry trouble-shooting guide.
My Z10 is unlocked, and I periodically use an AT&T sim when traveling in the US. I have never had to change an email setting to get full email function -- including the SMTP settings. To put it simply, your device first connects to a network using credentials provided. At most hotels, for instance, your device will scan for and pick up a WiFi network. The hotel will tell you the WiFi network name and give you a password to use. You simply enter the password when prompted, then you may have to agree to certain conditions. That's it.
Your email settings are just that. Using whichever network to which you are connected, the user name and password give you access. The settings coincide with the email provider's server settings. These don't typically change with the location from which you are connecting.
I'd suggest you take a look at this very helpful email settings tool provided by BlackBerry, if you are having difficulty: http://helpblog.blackberry.com/2013/03/email-account-validation-tool/
It helps you determine the possible settings for connecting to your email provider. Different providers offer different connection options, sometimes more than one. Opinions vary, but my preference in descending order is: ActiveSync, IMAP, then POP if required. ActiveSync (aka EAS) and IMAP will offer 2-way sync.
Take a look at the tool and pop a message back here if you have any questions. Good luck. ~ecm

Tried to uninstall and reinstall iMovies, but app store now trying to make me purchase it?

tried to uninstall and reinstall iMovies, but app store now trying to make me purchase it? I was told that if i had everything preloaded and updated via the apple store that reinstalling would just have to be done through the apple store. anyone know the correct way to uninstall and reinstall imovies. i have a 21.5in imac i bought 1 yr or so ago.

Greetings Tostimonster,
After reading your post, it sounds like you are experiencing an error when attempting to install apps. You may want to consider resetting your device. This article provides detailed instructions for Restarting, and Reseting:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

HT2188 Received error message, suggested uninstall and re-install but get message I don't have priveges to install i-tunes.

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