HT2204 I can't update my app because they have an email and that email is not mine so can log in
I can't update my app because they have an email and that email is not mine so can log in
A stranger's Apple ID appears on your Mac in conjunction with an update notice -
https://discussions.apple.com/docs/DOC-5261
Similar Messages
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Since a few days, I can't update my apps anymore via apps update. I am getting a message that says: you cannot update this software since you have not owned the major version of this software'. What is going on? BTW - I can update by going to the App Store, searching for the app, which is listed as ready for an update, and then clicking....
Thanks for any help,
CoosjeI did, thanks for suggesting.
1st attempt was a failure. All apps that didn't update on phone (ex. Acrobat Reader, Evernote, Google Drive etc) didn't update on my mac's itune store. same message and an additional one with try later error 100.
unrelated, (?!)
wrote to apple support indicating the problem (20-25 mins ago). no response yet, just confirmation email.
i changed my password (appleid), changed secondary email.
went ahead and logged-in again with new credentials across all devices, suprise - all apps downloaded fine.
glitch in the matrix?! -
As it says, I got a Mac Book Pro from my company and I would like to update the apps on it. They are registered to a former employee's Apple ID, is there anyway for me to change it to my Apple ID? Or do all of the Apps need to be re-purchased?
Welcome to the Apple Support Communities
You must repurchase the applications because you can't transfer programs from an Apple ID to another one -
I tried updating my apps, now they have all frozen and won't update, why?
I needed to date my apps, so I pushed update all so they started to update and now they have frozen.
Once one freezes the the others can't download. Usually a reset is all you need. Press and hold both the power and home buttons for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds for your iPad to start by itself.
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I Can't Update My Apps Because A Notification Pops Up Saying My Old Apple ID Is Disabled But I Am Logged In On My New ID
JosSal2649 wrote:
... I Am Logged In On My New ID
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
JosSal2649 wrote:
I Can't Update My Apps Because A Notification Pops Up Saying My Old Apple ID Is Disabled
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Or...
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security -
I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
Hi I can't update my apps because my user account was temp.disabled
Hi I can't update my apps because my user account was temp.disabled
You cannot until you sort it out.
Ask for assistance:
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action -
Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password.
I had one App to update, alleways whene i tryd to do so the App told me that the App was buyed with a different ID and the Update stopped.
Untill last night whene a finaly was able to update the App.
I only changed the Pasword so i thougt it may be the problem.
But, problem is solved! -
After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?
Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use. -
HT1212 I can't download new apps because my permissions is locked and I forgot the password
I cant download new apps or update current apps because my permisions is locked and i forgot the password.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
What do you mean by permissions locked? -
I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
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My ipod was just stolen no i do not know who it is.....Is there anyway i can track them without wifi because they have no code?
No, you cannot.
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Since installing FF4 my pages are all scrambled..... black squiggley lines that sometimes fills the whole page or different parts. It is driving me crazy! PLEASE HELP! If I can't figure it out i will have to unistall and that will suck!
Since installing FF4 my pages are all scrambled..... black squiggley lines that sometimes fills the whole page or different parts. It is driving me crazy! PLEASE HELP! If I can't figure it out i will have to unistall and that will suck!
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I can't update the apps on my iphone because user ID defaults to [email protected] and that user ID has been disabled. Can you tell me how to change user ID for apple on my phone?
did your purchased that apps using that email address or apple id? if the answer is yes, you need to contact iTunes to re-enable your apple id.
If not, you can change the sign in account by going to settings>store -
I made this account awhile ago, but I just foud some apps I had purchased on my computer so I downloaded them onto my iPad, but they need to be updated and it asks for my prior account information which I do not know. I tried to send a recovery email, but I never recieved it. How can I update my apps or get my password?
I having same problem is there a solution ?
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I've installed Win7 32bit on my lenovo r60E, after have recovered it to preinstalled situation. so i think thinkvantage sw is on pc. How can i use it? Thinkvantage button and sound buttons don't work. Can you help me? have I to download anything? Tha
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Is it possible to change the name of my apple id?
It's for security reasons.
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I downloaded the new itunes and now the store will not load. PLease help!