HT2204 I have just changed from sympatico to videotron. Creating a new account name to download an app; no problem. BUT, I can't get the system to change to the new ISP in order to do updates through the app store. Suggestions appreciated.;glenel@video

Sorry about the long title, but that's the info I need

If you updated your existing account then try logging out of it on the iPhone by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the phone. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

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HT2534 According your instruction number 1, when I creat account on computer, I have to click iTune Stores first. But, where can I get the iTune Store to click. I cannot find it. Please help me.

I cannot find iTune Store to start for free download application.

You are on your computer and not your iPad ?
On windows with iTunes 11 on it then control-S gets the left-hand sidebar to show, and on a Mac option-command-S does similar. Then select the iTunes Store on that sidebar, click App Store at the top of the store home page, and find a free app, click on its free price, and then click 'create Apple id' on the popup

I have just moved from MobileMe, where I had a 'Family account' (with unique email addresses for my wife and myself) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have iPads and iPhones? Mine sync OK...

We have just moved from MobileMe, where we had a 'Family account' (and we each have our own @me.com email addresses) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have an iPad and an iPhone, but with different accounts set up for mail. Mine syncs OK to Cal and Contacts, but hers doesn't. There must be a way! Please help.

According the this: http://www.apple.com/mobileme/transition.html, "After moving to iCloud, family member accounts are no longer linked to the master account." You can share an iCloud calendar (see http://support.apple.com/kb/PH2690), but I don't think you will be able to share iCloud contacts unless you are signed into the same iCloud account on both phones.

I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted & not working

I have just migrated from my 2009 IMac to a new 5K, the creative cloud app somehow is corrupted, I have un-installed the old app. Downloaded the creative cloud app again & re-installed but I just get a blank window & no apps showing or even a login screen

Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

I have just switched from windows and bought myself a new mac mini, only had it a few weeks and already getting message not enough free space. Help, surely cant be out of space already

I have just switched from windows and bought myself a new mac mini, only had it a few weeks and already getting message not enough free space. Help, surely cant be out of space already

It sounds unlikely of course. But from your question it's hard to tell what might have filled your HDD. Are you constantly on file sharing or has filled the drive with movies?
Best way to tell is to start checking what folders occupy space. "Get Info" for the HDD and its subfolders is a way to start checking where the data in question resides.
And as BGreg say, call Apple support is also a good way to begin with.

HT5621 I have changed my AppleID but I can't get the "system preferrences" to show my new AppleID. What am I doing wrong?

I have changed my AppleID but I can't get the "system preferrences" to show my new AppleID. What am I doing wrong? I am running 10.9.2. I support multiple devices on this icloud account and they all work fine. Its just the mac mini ...

I found a post with the answer. Basically I just logged out of the iCloud. My concern was that I would loose my contacts. But when i logged back in with the correct AppleID -- it was all there.
Thanks!

I just changed my email adress, so i changed my itunes store adress to. but how can i get the new store adress on my Iphone ?

I just changed my email adress, so i changed my itunes store adress to. but how can i get the new store adress on my Iphone to buy apps anew ?

Go to Settings --> Store, click on your Apple ID and log out, then log in with your new details

Please help , I have iPhone 4S and have updated to iso6, don't know if that has anything to do with the problem but I can't set the year on date and time to the correct year, it automatically goes to 2578 ? Plz help

Subject:
Please help , I have iPhone 4S and have updated to iso6, don't know if that has anything to do with the problem but I can't set the year on date and time to the correct year, it automatically goes to 2578 ? Plz help

Settings>General>International.
Set the calendar to "Gregorian". You have it set to Buddhist.

How do you transfer your contacts from an Android to an iphone 6? I have backed everything up to Verizon Cloud but I can't get the two phone to pair up?

How do I transfer contacts from an Android to an iphone 6? I have backed up everything to Verizon Cloud but I can't get the two phones to pair up?

The problem is non compatible devices. You could go to a Verizon corporate store and they could try to transfer them, however many customers stated this has resulted in loss of contacts. They don't guarantee a transfer.
http://www.macworld.co.uk/how-to/iphone/transfer-contacts-music-photos-apps-from-android-iphone-3459466/
Move content from your Android phone to iPhone - Apple Support
Verizon's cloud is rated at the bottom.
Good Luck

Just downloaded latest updates to Camera Raw for use with my new Sony RX100 M3 but still can't get the RAW files to open. Any suggestions?

Just downloaded latest updates to Camera Raw for use with my new Sony RX100 M3 but still can't get the RAW files to open. Any suggestions?

Never mind, I finally got it working, thanks!

I am using iphone 4 (MC603B, version 4.3(8F190) and never updated it. as i have formated my laptop; i have to download itunes again. please help me to download itunes which suits this version. where can i get the link. thank you.

I am using iPhone 4 (MC603B, version 4.3(8F190) and never updated it. as i have formatted my laptop; i have to download iTunes again. please help me to download iTunes which suits this version. where can i get the link. thank you.

Older iTunes versions can be downloaded here: Apple - Support - Downloads
Follow these steps to get your data to your new computer:
Syncing to a "New" Computer or replacin…

I have connected my new Macbook Air to my existing Samsung large external monitor with a VGA adaptor but I can't get the full mac desktop to display. No icons but then websites are coming up. Help!

I have connected my new Macbook Air to my existing Samsung large external monitor with a VGA adaptor but I can't get the full mac desktop to display. No icons but then websites are coming up. Help! Further info: I am a complete newbie to Mac. Had three macs prior to 2000 then four PCs. Just come back and struggling a bit with the unfamiliarity. On my old PC laptop I could simply switch from the laptop screen to the large external monitor (and back) with the F4 function key. While I can get the background image from my MBA to display, that's it. Until I noticed on the far left of the external monitor, the very edge of one of the web pages I was on. So Idragged it over to display in the centre. But that's all that's there. And now I have gone out of those web pages but they are still displaying on the monitor. There is some wierd disconnect. I'm sure it is just a setting thing. Will keep searching for answer but any advice welcome!

Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
Let me know if this worked for you.

I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

ChuckPhilyaw wrote:
I have a MacBook with OS X 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs > http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...

I have an ut ipad 2 with no configuration for the i cloud. I have follow the instructions of synch the ipad with itunes v 10.6 in my pc, but i can not get the display of the cloud icon in the general settings of the ipad. appreciate any help

I have an ut ipad 2 with no configuration for the i cloud. I have follow the instructions of synch the ipad with itunes v 10.6 in my pc, but i can not get the display of the cloud icon in the general settings of the ipad. appreciate any help

I'm asking because ios5 introduced iCloud. You have to have updated to ios5 to see it.

I have a MacBook Air with OS X and am having trouble accessing the ADT Pulse Home Security System cameras. The mobile (iPhone and iPad) apps allow access no problem, but I can't get a picture on the MacBook. Have tried Safari and Firefox browsers.

I have a MacBook Air with OS X and am having trouble accessing the ADT Pulse Home Security System cameras. The mobile (iPhone and iPad) apps allow access no problem, but I can't get a picture on the MacBook. Have tried Safari and Firefox browsers. Anyone have any ideas? Thanks.

From a Catherine to Katherine -- Had the exact same problem!! I had to enable Java twice - both in Safari and then on the MacBookAir itself.

HT2204 I have just changed from sympatico to videotron. Creating a new account name to download an app; no problem. BUT, I can't get the system to change to the new ISP in order to do updates through the app store. Suggestions appreciated.;glenel@video

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