HT2204 why does my phone continue to tell me my id is disabled, even after I reset it

why does my phone continue to tell me my id is disabled, even after I reset it

Try This...
Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

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    com.symantec.kext.pf          4.1.1f13
    com.symantec.kext.ips          3.2f8
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          From: Verizon Wireless Customer Support <[email protected]>
    To: Teffanie Stark <[email protected]>
    Sent: Wednesday, October 29, 2014 2:49 PM
    Subject:  - Why does my phone get hot at time's?
    #yiv9730055397 img
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    A message from the Verizon Wireless Community
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    Why does my phone get hot at time's?
    created by Verizon Wireless Customer Support in Android - View the full discussion                  I know this is not a good experience with your device starky69. Is there any damage to the device? How long have you had the phone? Which phone do you own? Do you keep the phone on the charger at all times when its not being used?
    Kinquana_VZW
    Follow us on Twitter @vzwsupport    Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community Start a new discussion in Android by email or at Verizon Wireless Community
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