HT2250 disable older version of bonjour
Apple version
download because i have an "older version of 'bonjour" installed.
I get the Bonjour message when it attempts to download the latest version of I Tunes.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?
Similar Messages
-
Cannot install itunes-older version of Bonjour stuck
I am trying to install Itunes v8, and install aborts saying "Older version of Bonjour cannot be removed."
How can I repair this?I get the same problem. All I know is I'm trying to install the latest version of iTunes, but old Bonjour can't update, therefore iTunes can't.
I get the messages:
The file 'Bonjour.msi' is not a valid installation package. (I simplified it)
So, I try installing iTunes, and it says it can't get rid of Bonjour. So I find it, and try to delete the culprit, mdnsNSP.dll, but I can't. I disabled the Bonjour service from the service list, but still cannot be uninstalled, even in safe mode, even as Administrator.
Any solutions?
[Contacting Apple now...]
Bonjour error message: http://i43.tinypic.com/69p7pt.jpg
Location: http://i43.tinypic.com/31628lt.jpg
mdnsNSP.dll error message: http://i41.tinypic.com/9zvm21.jpg -
How can i delete an 'older version of bonjour'
whenever i try and install the new itunes software, it comes up with an error message during the installatiion process saying that it can't delete the older version of bonjour. When i try and do it in install/uninstall progammes on control panel it won't let me uninstall bonjour either.
Basically, i can't download any new itunes software at the moment, so what can i do?Try the new Microsoft uninstall tool that was recently released.
<http://support.microsoft.com/mats/Program_Install_and_Uninstall> -
Please help with this problem. When trying to install itunes on my HP520 PC, I get the error message (unable to remove the older version of Bonjour as well as the message unable to remove the older version of Apple software update).
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I cannot install itunes because of an older version of bonjour that I cannot delete.
I cannot install itunes because of an older version of bonjour that I cannot delete.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I tried to update itunes and keep getting these messages..the older version of Bonjour cannot be removed..and The older version of Apple software update cannot be removed. How do i fix this does anyone know? I recently got an IPhone 4 and don't understand all this stuff yet. Thanks
Hi Kathy,
Welcome to Apple Support Communities.
See this article for some steps to troubleshoot your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Jeremy -
The older version of Bonjour can not be removed
When installing Itunes, the following error messages appear:
1) The older version of Bonjour can not be removed. Contact your technical support group.
2) Itunes installation has been interrupted, please try again later (or something similar).
As a home user, I have no technical support group so I am turning to you, discussion followers, for assistance. I removed Quicktime, Itunes, Bonjour, and all other apple software according to the removing and reinstalling Itunes article. I used CCleaner to remove traces of the programs in the registry. When reinstalling, Quicktime installs successfully, but Itunes installation stops with the error messages above. I have deleted the temp folder, updated windows, used selected startup before installing, and all attempts end the same way. I'm not sure why I am getting this error, when Bonjour is not on my system to begin with. I appreciate any advice you can offer.1) The older version of Bonjour can not be removed. Contact your technical support group.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I have Windows XP, 32 bit version 2002 Svc Pack 2 and when trying to download iTunes 10.5.1 I am getting the following "The older version of Bonjour cannot be removed. Contact your technical support." I've tried a good number of remedies to no avail. Can anyone help?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you are running 64-bit Windows and the above steps haven't helped try installing the version of iTunes that can be downloaded from this support document. iTunes 12.1 for Windows (64-bit — for older video cards)
If you still have no luck try reinstalling iTunes 12.0, links in the user tip.
tt2 -
Cannot uninstall older version of bonjour
When installing itunes update 10.4 on my pc using windows xp. Error message cannot uninstall older version of bonjour. I cannot delete this file manually using add delete programme either. Any ideas?
Akeenleyside,
Are you removing your Apple software in an attempt to update to iTunes 10.5? I ask this because I am getting the same message when trying to install iTunes 10.5. -
I have an older version of iTunes on my system. I have tried to install the upgrade and it talls me that I have an older version of Bonjour and that it can not remove it. I have also tried to uninstall what is on my system and it will not do it. Help?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
I am trying to upgrade my PC to iTunes to 10.6 version, and i get an error message that states the older version of Bonjour cxanot be removed contact your support group. Can anyone help.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
I am getting an error "The older version of Bonjour cannot be removed" I am trying to get rid of all of my Apple Software. What can I do? Because it will not let me uninstall iTunes either.
Akeenleyside,
Are you removing your Apple software in an attempt to update to iTunes 10.5? I ask this because I am getting the same message when trying to install iTunes 10.5. -
Re: I get an error message when I tried to install the lastest version of itunes. The error message is you have an older version of Bonjour and it cannot be updated. I went to control panel and repair the bonjour from programs but it won't let me undate it.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time? -
I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Got a message while down loading Itunes 10.4... couldn't remove older version of bonjour??
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Maybe you are looking for
-
We are bursting our report and emailing it to our users. The report is embedded in the email so when you open the email you can see the table directly. The problem is for our Lotus Notes users in Germany and Spain. When they open the email the report
-
I have noticed that Safari does not support some HTML commands on this operating platform. Can anybody throw any light on this issue please?
-
School has sent a MOD file, i can rename it as an MPG and play it in VLC but what do i need to do to get it into imovie 08? renaming as an mp4 didn't work thanks
-
Dear Experts In OBYC,I have created and assigned G/ account for Stock of material and for Jobwork charges,but in FI document,only the GR/IR clg and WIP account only listing. Where to assign the above two (Jobwork and Stock account). Pls advise Thanks
-
Need Extended Version of JCO Pool Viewer Tool for SSO Expiration Problem
Hi, SDN Fellow. When we are running some of our Web Dynpro application, it ran into this error". Cannot create JCOClientConnection for Logical System XXXXX_WD_MODELDATA_DEST - Model class xxxxx. The SSO ticket needed for authentication to XXXXX_WD_M