HT2250 I cannot install itunes due a bonjour error

i am trying to install itune 106 but the install only gets halfway and crashes with an error message "Cannot remove older version of bonjour"
What do I do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another install. Does it go through properly this time?

Similar Messages

Safari cannot install profile due to unknown error

hello
I was browsing a couple of sites today, and during browsing, i received a message saying "safari cannot install profile due to unknown error" , i am not to sure which of the sites gave this message, and browsing over them again does not give this message. I am using an iPad 2 16gb wifi. when going to General -> Settings , i dont have a profiles tab, so am not sure what profile it was trying to load. i also have nothing changed in my settings that i can see, should i be worried, that there is some spyware or malware loaded?. can an ipad get any kind of bad things through a profile install?. i have looked online but cannot see an answer.

You can not download items from the internet with an ipad, you can download from the app store or from itunes or some cloud services (dropbox) but not from browsers, there is an Iphone app for we transfer in the app store that appears that it can be used on an ipad as well.
You may want to take a look, its free

I Cannot install itunes because of an error (-42404) Can anyone offer a solution please?

I cannot install itunes because of an error (-42404) Can anyone offer a solution please?

A search of the forums would be a good place to start.
Also, check out the "More Like This" section to the right.
Amazing what a little effort put forth will reveal.

I cannot install itunes, canot delete bonjour

I CANNOT INSTALL ITUNES, CANNOT DELETE BONJOUR

**** I am having the same problems... and I have GOOGLED everything and done everything possible out there. I'm coming to think that its my computer....BELOW is a photo of what it says when it starts the installation process... if you find any solutions please reply lol. I am desperate. And I will let you know as well...

I cannot open itunes due to an error 126. I have never backed up my music and do not want to lose anything if I uninstall and then install again. How can I be sure my music is safe?

I cannot open itunes due to an error126. I have never backed up my music library and am worried I will lose it all if I uninstall and then install itunes. Any suggestions??

Back it up. While uninstalling and reinstalling it doesn't normally affect the library, other things, such as drive failures, can.
(99334)

Cannot install itunes 9.2 - bonjour service failed to start

Like in many of the other topics, i am unable to install itunes 9.2 on my computer.
I have checked (and edited if needed) exceptions in firewall etc. I have disabled said security as well. I have even uninstalled all AV.
I have tried the registry changes to grant the bonjour service full priviledges.
I have tried giving the bonjour service administrator rights in the service itself.
I have tried retrying at the error dialog extensively (although i did not put much hope into this one).
I have tried installing airport for windows, which temporarily seemed to get bonjour working, but again it died during itunes 9.2 installation with the same error.
Edit:
I have also (almost obvious) tried to uninstall and reinstall itunes/quicktime/bonjour many times, both in my standard startup setup as well as in msconfig'ed startups enabling only specifics to said programs.
Edit end
The exact error from the event viewer=>Windows Logs=>System is as follows:
The Bonjour Service service terminated with a service-specific error 6 (0x6).
Now, i would very much like this to be fixed as soon as possible (as i'm sure the rest of the users would as well), so i can actually use my iphone for music i already own, manage it and so on and so forth.
I have already spent more than 8 hours on this specific problem since yesterday, which is quite frankly ridiculous. Especially in the context of apple products, which in the past prided themself on being extremely stable and userfriendly unlike most other platforms. I do realize that this does not apply in the same sense regarding the crossover between platforms, but as far as i can tell this problem is an old injury attested by many people on many versions of itunes (and other software) in relation to bonjour.
Edit:
I am running 64bit (and ofcourse using the 64bit installers)
Message was edited by: Tomzster
Message was edited by: Tomzster

Update:
Well, i called my telecom company and spoke with the same guy i spoke with earlier. He found a technician, but unfortunately he had no ideas for a solution. Instead i was told to reformat.
Now, as i have quite a lot of stuff on my computer which i should back up but haven't yet, this is a very unappealing option to me. Also, from reading these forums there have been several examples of the installer failing in one way or the other even on fresh systems. And lastly, just because a piece of software works on one computer but not on another it doesn't mean i should reformat.
Now, if i had been told the error 6 (0x6) meant something i couldn't rectify without doing a complete reinstall, then i would probably have been ok with it. So that's what i told the supporter. He however had been told by his boss to tell me off with that.
So instead i asked to speak with his boss. We then spoke a little backwards and forwards about support responsibility, when it is ok to ask for a reformat and so on and so forth. I tried to tell him that it was clear to me that it wasn't really their responsibility (as it's a software problem unrelated to the iphone itself), but that it couldn't be my responsibility either to make that clear for apple.
So after a while i was put on hold for a good 10-20 minutes. After which he told me that he understood my situation and that he would talk to their chief of the supporting division (or something) as that guy is in charge of the contact with apple.
So all in all i didn't get any further, but i did get them to acknowledge the problem at hand and take it further towards a solution.
I'm guessing that the next step will be communication with apple regarding bonjour and either direct apple support, or feedback from apple about what the bonjour error actually means for a start.
Regardless, if i am not contacted mid next week, i will be calling and emailing them once more.

I cannot re-install iTunes due to an error. A message appears asking if I have permission for a mobile device.... something! Please can you help. thanks

Help

Then when I press ignore, it gives an Error 2 (Apple Application support was not found).
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I cannot install itunes because of an error while trying to create directory H:\Program Files why is this happening

I get this message when trying to install itunes, I have tried just about everything but nothing works. I have wiped ALL traces of itunes and started again...no luck...iI tried a 32bit instead of a 64 which is what my pc is rated for...no luck...it was all due to the latest version being released so I tried to upgrade but nothing works. Not even rolling back to a previous version is working.
Any ideas????

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I am unable to re-install itunes due to an Error 2

I have tried to uninstall and re-install itunes using the troubleshooting tips for windows 7 but I'm still having some problems. After I download it, a message pops up saying Apple Mobile Device failed to start and to verify if I have suffient privileges to start system services. Then when I press ignore, it gives an Error 2 (Apple Application support was not found).

Then when I press ignore, it gives an Error 2 (Apple Application support was not found).
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Can't install itunes due to registry error

can't install itunes.
could not open key...HKEY_Local_Machine\Software\Classes\.m4v\open with proglds.

Hi flam5!
I have an article here for you that addresses this issue:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Cannot install itunes on windows 7: Error writing to file C:\Program Files(x86)\itunes\mozilla plugins\npitunes.dll

Unable to install itunes on windows 7. Gives message Error writing to file C:\Program Files(x86)\itunes\mozilla plugins\npitunes.dll and then starts rolling back.

If you uninstall your Firefox, and then try the install again, does the iTunes install go through? (If it does, reinstall your Firefox.)

Cannot install itunes, windows installer package error

I've been looking around for a solution and I still can't find one that is specifically for my case. I've never had itunes before (well I guess I did but THAT never installed for some reason).
Anyways, I can't install the latest itunes (and I tried itunes 9 as well), it keeps giving me this message:
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
I tried everything! I uninstalled everything and redid the installation. I did this method with the extract.bat to get the msi files to individualling install from the itunes64setup.exe...the only msi files that don't download and give me that error are the updater and actual itunes msi file.
I'm on a:
Acer Aspire 8930G
Windows Vista Home Premium
Service Pack 2
x64 OS

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features /highlight ASU and click CHANGE then REPAIR,

Unable to install itunes due to 80070422 error using Win7?

Please, please, please can someone help me resolve this error when trying to load itunes 10 - have tried everything , reg fixers, reinstalling windows components etcetc but still can not fix. The only thing left is to reimage - and not want to go down that route. Can any one help please?
I am using Win7.
Have retried with Visual C - but still same - have spent most of day trying to find cure - but getting nowehere. Have also problems with auto update asking to update same three files - yet each tme saying successful. I really dont want to use the system recovery disc as will wipe out all my files and settings. Appreciate any other advice please?

Hello laguiole,
The following article may be helpful in getting iTunes updated.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/HT2311
Cheers,
Allen

Cannot install itunes 12.1. getting error 7, windows error 193

Have tried updating itunes to 12.1. getting message during installation that mobile services wont start. After completing installation, getting error message 7, windows error 193. Any suggestions would be helpful.
thanks

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Cannot install itunes 7.7 with Vista due to bonjour service issues

(I do have itunes version 7.6.2.9 working fine with no issues on vista)Cannot install itunes 7.7 becoz vista doesnt let bonjour service to run, While trying to start the Bonjour service from the Windows Services console gives an other error: "Windows could not start the Bonjour service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -65549." Is there any way I can get Bonjour to install and run as a service? tried switching off windows defender and Norton Internet security along with norton firewall too, still it doesnt let me install ,even tried downloading the windows version of bonjour but it too doesnt get installed as the service cannot start
Event report:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1013</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-11T12:32:31.000Z" />
<EventRecordID>69102</EventRecordID>
<Channel>Application</Channel>
<Computer>Revelations</Computer>
<Security UserID="S-1-5-21-216963075-3724653442-2767649758-1000" />
</System>
- <EventData>
<Data>Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Data /> <Binary>7B45463643343630302D333036442D344636412D413131392D433241383737443235423 4417D</Binary>
</EventData>
</Event>
The Bonjour Service service terminated with service-specific error 4294901747 (0xFFFEFFF3).
Any comments and advice would be higly appreciated
regards
Message was edited by: Vistacrap
Message was edited by: Vistacrap
Message was edited by: Vistacrap
null

Apple offer this advice which I guess is not much help to you as you have Norton:
http://support.apple.com/kb/TS1609?viewlocale=en_US
I wonder if it is worth looking in the your firewall configuration>>Programs and deleting any entry for Bonjour - in the hope that you will be prompted to allow it or not when you do the install, or maybe adding it back with permit all.
But someone came up with another possible solution at the end of this thread:
http://discussions.apple.com/thread.jspa?threadID=1540617&tstart=0

HT2250 I cannot install itunes due a bonjour error

Similar Messages

Maybe you are looking for