HT2265 Apple Imac Hard drive failed--Apple TV question?

My Mac recently crashed and since it is more than 6 years old .. Apple said it is "Vintage". We had pics on the Mac from last 6 months that were not backed up. However we do have a 1st Generation Apple TV that I have synced pics to. Are those pics available even though the Mac is not working? If so how do I share those pics from Apple TV back to a new IMac? Anyone have a good solution for picture storage if this was to happen again? maybe Picasso? THANKS!

Welcome to the Apple Community.
You can't copy any content on the Apple TV back to a computer, unless you are prepared to disassemble the Apple TV.

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IMac hard drive failing; external TM will restore but won't then back up

It appears my early 2009 (OS X 10.9.5) hard drive is failing as it crashed 6 months ago, in November and again this week. SMART Utility says it has re-allocated 6 bad sectors and there has been 1 re-allocated event. Each Time I have successfully restored from an external hard drive with TM on it. Prior to the November fail, CCC reported an odd (unknown to me system file) corrupt file but, instead of replacing the file as perhaps I should, I decided to re-boot which it wouldn't do and hence the November TM restore.
However, despite restoring successfully the external TM will no longer make back ups. I have tried repairing it but it is greyed out and Verify says 'unable to complete.' Eventually I did get the greyed out button to work but Repair reported:
Verifying volume “Time Machine”
Checking file system
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Keys out of order
Invalid extent entry
Incorrect block count for file iNode785919y8
(It should be 13 instead of 4194317)Invalid extent entry
Missing thread record (id = 82)
Incorrect size for file iNode78591999
(It should be 4096 instead of 274877907467)
Invalid extent entry
File record has hard link chain flag (id = 78591999)
File has incorrect number of links (id = 78591999)
(It should be 1 instead of 17)
Missing thread record (id = 18)
Invalid extent entry
Invalid extent entry
Invalid extent entry
Incorrect block count for file iNo$e78592002
(It should be 4194317 instead of 13)
Missing thread record (id = 82)
Invalid extent entry
Incorrect size for file iN/de7x592003
(It should be 4096 instead of 274877907467)
Invalid extent entry
File record has hard link chain flag (id = 78592067)
File has incorrect number of links (id = 78592067)
(It should be 1 instead of 17)
Missing thread record (id = 4194322)
Invalid extent entry
Invalid extent entry
File record has hard link chain flag (id = 78592004)
File has incorrect number of links (id = 78592004)
(It should be 1 instead of 17)
Missing thread record (id = 18)
Incorrect size for file iNode78592005
(It should be 0 instead of 64)I
nvalid extent entry
Invalid extent entryIncorrect size for file iNode78592006
(It should be 0 instead of 4194304)
Invalid extent entry
Invalid extent entry
Missing thread record (id = 4194322)
Invalid extent entry
Invalid extent entry
File record has hard link chain flag (id = 82786312)
File has incorrect number of links (id = 82786312)
(It should be 1 instead of 17)
Missing thread record (id = 18)
Incorrect block count for file )Nod%78592009
(It should be 65 instead of 1)
Invalid extent entry
Invalid extent entry
Incorrect block count for file iNode78592010
(It should be 0 instead of 4194304)
Invalid extent entry
Incorrect size for file iNode78592011
(It should be 0 instead of 274877906944)
Invalid catalog record type
The volume Time Machine could not be verified completely.
Error: This disk needs to be repaired. Click Repair Disk.
Whilst pondering this, the hard drive crashed again this week. Bizarrely I was able to restore from the very same external TM that will not let me do further back ups nor be repaired.
I wonder if there are any further checks I can do to establish if my iMac hard drive is failing? I will then decide whether to replace the hard drive - I see I can fit a WD 6TB with the jumpers set to reduce the speed to 3GB/s - or buy a new iMac.
I wonder also whether there is anything I can do to preserve my TM back ups. I realise I am being guided to re-format this external drive, but can I do that and then add back the actual existing back ups (which I would transfer to another disk before re-formatting) rather than start again from no history newly formatted?

Omdineen wrote:
It boots up to where its just my background and the Finder bar but then crashes, so I can't click anything. Anything from here or am I just screwed?
There are a few remaining options.
If you have another Mac with a FireWire port, try FireWire Target Disk Mode: http://support.apple.com/kb/HT1661
You need a FireWire cable to connect the two Macs. This will allow you to mount your failing HD on a working Mac and copy files that way.
Try Safe Mode - read about it first:
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components.
Starting up in Safe Mode
This assumes the Finder is crashing due to a third party system extension or optional system component that Safe Mode will prevent from loading. You should still be able to copy files directly to an external device, but file sharing will be disabled.
Lastly boot from the DVD again, repair the disk again, reinstall OS X, and keep your fingers crossed. You're squeezing the last drops of life from the thing.

IMac hard drive fail - what steps to prevent in future?

I am working on an extensive video editing project on FCP7 on a 2011 iMac with 3.4GHz i7 and 8GB RAM running OSX Lion 10.7.5. I am editing very large pro res video files for a feature-length documentary. All media is stored on external hard drives.
Several times before, my iMac would freeze and not reboot. All times before, resetting the PRAM seemed to solve the problem.
Today, while exporting a 30min sequence, the spinning beachball got stuck. I noticed that Time Machine was running at the time, and I attempted to stop Time Machine in Preferences (it was not yet in process of transferring data--I tried stopping time machine before in a similar manner, and it seemed to speed up my computer). Now the entire computer froze. I manually turned off, and tried to reboot. This time, after holding down Command (⌘), Option, P, and R, nothing happened. I turned off and tried again, and this time the new computer setup screen appeared, and I am attempting to restore from time machine.
How do I know why my iMac HD failed this time, and how do I move forward from here?
Is my iMac HD compromised, or is it some type of software/OS problem?
How do I prevent future crashes/fails?
Should not run any other programs while editing in FCP7? Should I not run Time Machine while editing?
Thank you in advance, and please pray for my time machine full recovery

First, EVERY hard drive will fail. It's just a question of when. There's not much you can do to prevent the physical failure of the drive that I know of, besides making sure the computer runs as cool as possible. IMac's tend to run hot and that's probably gonna have some effect on the life expectancy of the drive.
As far as the problems that can happen which are not related to the physical failure of the drive.
Make sure you keep at least 20% free on your startup drive.
As Mark said, having a bootable clone is a really good idea. Here's a user tip all about cloning your startup drive.
https://discussions.apple.com/docs/DOC-2494
I highly recommend Disk Warrior. It's saved my life a few times.
http://alsoft.com/

Why Did My iMac Hard Drive FAIL?

I am majorly upset right now.
My iMac 2009, 21.5" (4GB Ram, 500GB Hard drive) computer that was practically unused since it was in storage for 2 years in my basement while I went out of town on business- suddenly had a Hard Drive Failure for no reason! Since the Warranty was expired on Apple Care, I took it in a Mac store - only to be told by the repair man that the hard drive needed a replacement. He did quick testing, and these were the results:
Ran MRI and everything passed
Reset pram and SMC
Ran storage diagnostics
Proposed Resolution: Replace hard drive
Total cost: A WHOPPING $229.00 plus tax for the hard drive plus labor costs. When I asked if I could just upgrade to a 1TB Hard drive since I was shelling out money anyways, Apple flat-out REFUSED- saying they couldn't put a warranty on a new hard drive, just the replaced one. Sounds like complete BS to me!
Further more, I would like to know how the **** this happened! A few times when the iMac was on the table and running, I lifted it up and clunked it back down a bit rough to readjust it- but it continued to work for a few more days. I doubt that would ruin a hard drive. I own a Macbook 13" that I clunk around all the time, the hard drive has never failed. Suddenly my hardly-used iMac that worked out the box when I first started using it again suddenly has a random hard drive malfunction a week in??? And now I'm out $250.00. I just feel jipped. I thought Apple products are meant to last. Apparently not. The guy said "Well it's a four year-old computer". Yeah but I only used it one year and then it was in storage! So whose to say THIS hard drive won't fail as well?
Why did this happen?

Hard Drive Warning (all makes and models)
Ironically but logical, new hard drives are far more fragile than one that has been working for several months or a couple years. So beware in your thinking that a new hard drive translates into “extremely reliable”!
Hard drives suffer from high rates of what has been termed "infant mortality". Essentially this means new drives have their highest likelihood of failing in the first few months of usage. This is because of very minor manufacturing defects or HD platter balancing, or head and armature geometry being less than perfect; and this is not immediately obvious and can quickly manifest itself once the drive is put to work.
Hard drives that survive the first few months of use without failing are likely to remain healthy for a number of years.
Generally HD are highly prone to death or corruption for a few months, then work fine for a few years, then spike in mortality starting at 3-4 years and certainly should be considered end-of-life at 5-7+ years even if still working well. Drives written to once and stored away have the highest risk of data corruption due to not being read/written to on a regular basis. Rotate older working HD into low-risk use.
The implication of this is that you should not trust a new hard drive completely (really never completely!) until it has been working perfectly for several months.
Given the second law of thermodynamics, any and all current mfg. HD will, under perfect storage conditions tend themselves to depolarization and a point will be reached, even if the HD mechanism is perfect, that the ferromagnetic read/write surface of the platter inside the HD will entropy to the point of no viable return for data extraction. HD life varies, but barring mechanical failure, 3-8 years typically.
Data redundancy (copies) makes all HD crashes inconsequential, an irrelevancy.
There are only two kinds of hard drives, those that have failed, and those that will fail, regardless of quality of manufacture.
Any Macbook or desktop should be idealized as a working platform computer system, containing all your applications, documents, and weekly-use necessary files; and all media files such as ‘big-data’ (music/PDF collections/video/pictures), unless directly needed in the near future, should be kept off the computer and on external storage USB or likewise bare hard drives.
Never consider any computer a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake that will, without fail, strike.
Never backup your data exclusively upon magnetic hard drives or flash storage, nor consider same since magnetic storage degrades over time, roughly 3-8 years, even under ideal storage conditions.

Hard drive failed. Several questions. Please help. :)

Okay, so my hard drive suddenly disappeared. When I restarted via DVD, the hard drive clicked repeatedly. My hard drive is dead. RIP.
I got my PB in June '04. It's a 1.5ghz. I got the three-year CompUSA warranty.
So I drove my PB the 120 miles to the CompUSA where I bought it. They said they'd call me when they look at it.
So here are my questions. I'd appreciate any answers you many have.
1. My hard drive just quit out of nowhere. I noticed it when trying to wake my PB from sleep. Then, like I said, it began clicking after a restart. Does this indicate a mechanical failure, and if so, is there a good chance that the data is recoverable?
2. Has anyone had CompUSA do a data recovery? They offer it for $99. If my hard drive allows it, is this my best option?
3. When CompUSA installs a new hard drive under warranty, will it be the same kind? Or is there any chance I'll get an upgrade in capacity or RPM?
Thanks to anyone who has had a similar experience and can maybe answer these.

Thanks Justin S. That's my name too.
Donald: I realize that CompUSA is not very Mac-centric. But it's the closest place to my home that sells Macs, and I wanted to try before I bought. I would love it if I could do all this through my friendly neighborhood Apple store, but alas, Amarillo doesn't appear to be in line for one.
I hve the CompUSA thre--year warranty, so I had to take it back there to get fixed. I have no idea if they know what they are doing. Hopefully so.
I think the $99 data recovery deal means they will back up your existing data to other media if they have to initialize your HD. I am sure it doesn't apply if they have to do actual "data recovery" - that is, resuscitating a damaged platter or something.
The reason I thought it MIGHT apply to me is, it sounds like this is a mechanical problem, not a problem with the actual hard disk. I just thought perhaps getting data off a mechanically disabled disk might be less expensive and less intensive than trying to rescue data from a lot of damaged 1's and 0's.
Thanks for your answers!

When I bought my computer I also bought Works hard drive failed had Apple repair it but no Works what can I do?

When I originally bought my iMac I also bought Works, then my hard drive failed and I had apple replace it but when I got my computer back no Works what are my oppitions or am I SOL?

Where did you purchase iWorks from? If it was on a disk use the disk to reisntall iWorks. If you purchased it from the App Store you should be able to log into the App Store with the same Apple ID that you used to purchase the iMac and original iWorks and download it again but for free.
If you have any problem downloading contact the App Store Support personnel via this link at the App Store:
OT

I'm an avid Mac enthusiast who works in a creative field. However, I simply cannot afford a new Mac after my old one's internal hard drive failed. Can anyone recommend an affordable Mac option? I don't want to consider a non-Apple product.

I'm an avid Mac enthusiast who works in a creative field. However, I simply cannot afford a new Mac after my old one's internal hard drive failed. Can anyone recommend an affordable Mac option? I don't want to consider a non-Apple product.

Macs with a FireWire port will also boot happily from an External drive. You don't even need to open the MacBook.
Some users buy a drive they would like to have as a future Internal drive, and also buy an external enclosure. They get the External set up the way they want it, then swap with the Internal drive.

My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. Do you think Apple will reinstall?

My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. The Office package was installed/included when I purchased the Mac. Does anyone think Apple will provide me with the Office package? Thank you!

Thank you everyone. I apologize to confusing all but I am up to date and running OS X 10.8.2. It's possible I purchased the key for Office but I don't think so although it was 3-4 years ago. I guess I will stop in the Apple Store and just ask. I may just buy the new bundle anyway to get the most updated.
I have read there are issues with the MS Office bundle running on our latest OS, is that true?
Thank you all!!! You've been great!

Does Apple Genius change my iMac hard drive to SSD?? If i already bought a ssd ??? and just take ssd and my imac to genius and maintain my apple care??

Does Apple Genius change my iMac hard drive to SSD?? If i already bought a ssd ??? and just take ssd and my imac to genius and maintain my apple care??

wouldn't it make a difference if the SSD was an Apple product? And can't you order just the Apple SSD? At the local Apple store many of the geniuses won't touch it if it's a third party item.

My 5 year old iMac's hard drive is at the point of failing. I'm trying to save al files on it, but it wont allow backup via Time Machine to an external hard drive. How can I keep from losing all the files and programs if the hard drive fails?

I'm concerned that my iMac, purchased 5 years ago, is about the crash and I can't back up my files and programs to an external hard drive via Time Machine because the computer freezes after only a couple hundred MB and gets nowhere near the required amount.
How can I save these files and programs if the computer hard drive fails or has to be replaced without the backup being able to be done? I need to do something quickly, but I'm not sure what I can or should be doing.

Get an external hard drive, some good ones that I like are the OWC, http://www.macsales.com Mercury Elite Pro drives...they are very good and reasonably priced.
Get the drive, connect via USB or FireWire, then use Disk Utility to format the new drive as Mac OS X Extended (Journaled), and then use Disk Utility to Restore the current drive to the new drive. Restore actually clones the drive so you will have a bootable backup on the external drive.
After you have formatted and named the external drive, click Restore in the main Disk Utility window, drag the name of the old hard drive to the Source box, and drag the name of the new external drive to the Destination box. DU will make an exact clone of the internal drive on the external drive.
That clone will be a complete backup of the operating system and all of your data.
You can test it by restarting the iMac and hold the Option key. That will give you a grey screen showing all bootable drives. Just click the external drive, then click the upward pointing arrow under it and the iMac will boot from that drive.

Hard drive failing on Macbook 13" OS 10.7.3 Need to xfer all files to an iMAC 21.5. How to do this?

Hard drive failing on Macbook 13" OS 10.7.3 Need to xfer all files to an iMAC 21.5. How to do this?

Can you boot the MacBook into FireWire Target Disk mode? That turns it (temporarily) into an expensive hard drive. You can then move files.
Another way would be to use an external hard drive, attach it to the MacBook and user software such as Bombich's Carbon Copy Cloner to copy the hard drive (assuming you have sufficient space on the iMac.)
Best of luck. Please keep your data backed up in the future to avoid this. It'll make your life easier.

Hard Drive Failed Need Help!

Hey guys, heres my story. My hard drive failed last week (wouldnt go past white screen), took it to genius bar, they ran Disk Warrior and it seemed to fix it. As a precautionary measure I bought a 1tb external drive and backep up my system via time machine. Today my imac froze and I am having the same problem, wont boot past white screen. I am 2 months out of my warranty and need to know what is the easiest fastest and cheapest fix since I am a college student. Also are any of these options possible?
1) Install OS X as a clean system and use my external HD to load my system.
2) Buy another external HD and boot up from that?
3) Buy another internal HD and have someone install it (not sure how much this would cost though)
If anyone can help me out I would really appreciate it.

All 3 of those are possible however #1 and 2 are not favorable. I would suggest to first run a few tests to make sure that your hard drive is actually bad.
1) The first test like Larry suggested is to boot up to your Mac OS install disk, but do not go through the installation process. Instead go to the Utilities Menu at the top and open Disk Utility. If your drive does not show up in the left hand column then the drive is likely bad.
2) Insert the original iMac install disk like in step 1 but this time when you startup hold down the "d" key. This will load up the Apple Hardware Test. Run the Extended test. If it passes everything then this means your computer is ok just the hard drive is bad.
3) However if in step 1 Disk Utility does see the hard drive first try Repairing the Disk. If this fails you might try reformatting the drive and reinstalling Mac OS X as the problem could be an issue with the system software.
4) Which should actually be step 1 is to disconnect all of your external devices like hard drives and see if you still cannot boot. Keep everything disconnected during testing.
The problem is hard drive failures can be intermittent. One minute it works the next minute it doesn't even see a hard drive. Good luck though and let us know how it goes.
George

Imac hard drive replacement

Incredibly my rarely used 2011 Imac Hard Drive is toast. I saw they have a replacement program but even though it is way too soon for a hard drive OF QUALITY to be going out so soon as mine - mine is not included in the replacement program.
Which I have a problem with - how odd it is that they had enough trouble with these computers/hard drives to do a replacement program but mine which did the same thing, expired way too soon isn't covered. I've not had use of the computer for 4 months while I tried to fix the problem so it lasted a little over a year.
Anyway I need to know what to do to try to replace it myself as i haven't the funds to take it to Apple for repair. Plus, Apple Computers and me are history I will never buy another after spending over $1200 for a computer that's nothing more than a very large paperweight right now.
How do I know what size and all that?
I may not be able to afford even that so more than likely this is going to be a very nice looking worthless computer going to the landfill.

I Am leaning more toward Kappy's comments, based on your attitude and comments, but I will ask some questions and add some useful comments as I am in a somewhat charitable mood.
Do you still have AppleCare on this iMac?
From your rather blunt comments I assume no, but have to ask anyhow.
This is why I recommend purchasing and registering for 3- year extended AppleCare.
Because of the nature of the newer iMac designs, hardware failure seems more likely or commonplace occurrence. I believe it's more of a excessive heat related issue than anything else despite what Apple has qualified as "normal" operating temps for these iMac models.
Check out the iFixit home site and search for iMac disassembly or tear/take down. Or search for iMac hard drive replacement on the site.
Another option is for you to purchase an external FireWire 400/800 drive as your new boot drive.
Running your iMac from a FW800 drive will be about as fast as running it from the iMac's Internal drive.
If you can afford it get as large a drive as you can afford.
And just for your info, while hard drives can last for years without issue they will go bad, eventually.
Some drives crash and burn faster than others. Especiallly true of the notebook style drives that Apple installs into the newer design iMac. With hard drives, the question is not if they will fail, but when will they fail.
If you had all of your data backed up to an extra, external drive or optical discs to begin with, you wouldn't be so upset about your internal drive dying as your data still would've been intact on another drive or discs in the first place.
I Always advocate for having some sort of backup strategy for your important data in the event of hardware or hard drive storage failure.

Can't locate restored files on new iMac Hard Drive

My hard drive failed on my iMac (Intel), Apple Store replaced the hard drive, brought it home, hooked up the Time Machine, selected a backup date, restore... it showed the content loading for 4 hours... once complete, the iMac still looks nothing like the old. Open the Macintosh HD and Info shows that the 230 GB transferred, but I can't find the folders anywhere. When actually opening the Macintosh HD, its only new folders and the new setup. Where do I find the restored content?

Hello, on the Desktop open Macitosh HD,look for the Ysers folder, is another User there?
Can you log into that othe user?

Downloaded program. Hard drive failed and program lost. Any way to retrieve it?

I purchased my iMac in Dec. of '07 and purchased iWork shortly thereafter by download. Unfortunately my hard drive failed and I didn't have a backup so I lost not only my iWork but also my Snow Leopard update. Is there any way to retrieve these (especially iWork) without having to purchase them again? I haven't had any luck getting through to Apple support.

I you purchased iWork "shortly after" your Mac purchase, there was no app store; the only way you could have bought it was as a retail disk or, if there was a trial version on your Mac, you might have purchased a registration number. If the former is the case, you should have the disk; if it's the latter, I'd suggest calling Apple to see if something can be done.
And: your next purchase should be an external hard drive so you can make a backup.

HT2265 Apple Imac Hard drive failed--Apple TV question?

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