HT2292 My iphone is described as iPhone 4s on the back, but the model number on the back is A1332. IThe device cannot be recognised on by itunes for windows. any suggestions?
My iphone is described as iPhone 4s on the back, but the model number on the back is A1332. IThe device cannot be recognised on by itunes for windows. any suggestions?
Any chance someone had it repaired somewhere (i.e. not by Apple) - maybe had the back glass replaced by a 3rd party shop at sometime?
Dose the phone have siri (iPhone 4 would not)? Does the camera have face recognition and panoramo (again, iPhone 4 would not)?
If everything else checks out as iPhone 4s, then I'd guess the back glass was damaged and someone got it replaced.
In order to get it recognized by iTunes, you may need to plug it in and force it into recovery mode, see
http://support.apple.com/kb/HT1808 and then restore it as a new device.
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Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.
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When my husband and I first bought our iPhones, I was the only one with an Apple ID (since he never used iTunes). He used my apple id to get apps. Now he has his own ID, but my apple ID email address keeps popping up on his phone when he tries to download an app. We do not want to have all of the same apps on our phones. How can we change the ID on his phone? I already tried going to Settings>iTunes &App Store> and changing the Apple ID to his account email and that did not solve the problem. To make things worse, I recently changed my Apple ID email address (without getting a new ID) and I do not remember my old password (and this is the address that is popping up on his phone). He does not have any music on his phone and all of the Apps that he has are free. Any help you could offer would be great (-:
All apps are forever tied to the Apple ID that bought them. To stop your id from popping up, you need to delete the apps on his phone, and then repurchase them under his account.
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Just set up iTunes for windows but when I try to sync my iPhone to it this is what it says, I have another iTunes library on my power book. It than asks if I want to erase this iPhone and sync with this iTunes library. I used the same password on this windows pc system same log on etc..I don't have anything loaded on it. All I want is for the info that's on the power book in iTunes and my iPhone to snyc/update etc on the windows pc. How do I do this? My power book is dead to the world.
Read here.
https://discussions.apple.com/message/18565125#18565125 -
Yesterday my autistic daughter was using my phone, as she often does. Some things got deleted. I went to do a restore and it showed the last backup was 4/1/14. My phone auto synced at 10:51 AM on 4/3/14. I had to leave, and when I came back itunes no longer recognized my phone. Its charging, it can import pictures, but nothing on itunes works. I wanted to do a restore, but now I only see the 10:51 backup, which is after selected items were deleted.
My questions: How can I make Itunes recognize my iphone (running windows 8) How can I find the backup from 4/1/14, as it has the most current information?
Any help would be appreciated.
Regards,
ShellyHello Shelly700,
The following article provides details and troubleshooting steps that can help get your iPhone to reappear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
I can't sync my photos on my iPhone 5 or IPad 2 from my MacBook Pro. It tells me my phone/pad cannot be read from or written to. Any ideas?
No it't okay I finally figured it out!
I went to 'devices and printers'
it listed all the devices plugged in and on 'ipod' and 'iphone' there was a yellow '!' I clicked it and it troubleshooted the issue and now everything is working yay! -
IPhone 5 stuck in recovery mode. Not recognized in iTunes for Windows
Hi,
My iphone 5 stuck during update to 8.2. It is now frozen in recovery mode, showing a 'connect to itunes' screen. The problem I have is that (the recently upgraded to 12.0.1) itunes is not recognizing my device. I have tried all of the suggestions here: iPhone, iPad, or iPod touch not recognized in iTunes for Windows, to no avail. I have not removed iTunes and reinstalled to test that, as I am concerned this will destroy the backups of my phone - which I will now desperately need once the phone is recovered.
Has anyone got any suggestions?
CheersHi AmberX92,
If you receive an error 3194 when attempting to restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Error 3194, Error 17, or "This device isn't eligible for the requested build"
Thanks for using Apple Support Communities.
Best,
Brett L -
Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1If might be helpful if you actually told us what the problem is.
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My iTunes for windows no longer automatically syncs my iPhone when started
I used to be able to do a daily backup of my iPhone by simply plugging into my computer. iTunes would automatically start and do the sync. That suddenly stopped under version 10.6.0.40. The iPhone is recognized and I can manually sync it, just not automatically. This is iTunes for windows. Any suggestions?
TedDid you check if Apple Mobile Device Service is installed? http://support.apple.com/kb/HT1747
Did you try to connect in recovery mode? http://support.apple.com/kb/HT1808
Did you reset your phone?
Did you already restore your phone? http://support.apple.com/kb/HT1414
Message was edited by: Ingo2711 -
What does it mean that "my iphone will no longer back up to my computer automatically when I sync with itunes", if I turn my icloud backup to "on"? This doesnt sound like something that will make things smoother? I just recently lost all my calendar events and I am hoping to recover them.
Welcome to the Apple Community.
You can either back up to iTunes or to iCloud, you you choose to back up to iCloud, back up to iTunes will be turned off. Personally, I'd always back up to iTunes unless there is a good reason not to you. -
HT5622 My IPhone will no longer back up to my computer automatically when I sync with iTunes- why???
My iPhone will no longer back up to my computer automaticall when I sync with iTunes- why
Probably because you have elected to automatically back up to iCloud instead. You can still manually back up by clicking Back Up Now on the Summary tab of your iTunes sync settings, it just won't be automatic.
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ITunes for Windows 8 does not see iPhone and iPad
In my HP Envy notebook, iTunes (last version) does not connect to iPhone and iPad. Note that the PC connects to both. Only iTunes does not. I think this version of iTunes for windows does not use the correct USB driver.
Hi there luigifonti,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.
varunsharmaapplefan
http://support.apple.com/kb/ht5209 might help you. An iPhone 4 can airplay content from apps that support airplay and iTunes but it cannot mirror. If your game does not have airplay in the app you cannot mirror it to the apple TV so I don't know if you can play just the music. You should have no problem playing your iTunes over airplay though.
This may also help http://support.apple.com/kb/HT4437
Regards
Jules -
Itunes for Windows 7 64 bit does not recognise the iPhone 3G
I have just installed windows 7 x64bit on my pc. I have downloaded the itunes for windows 7 x64 and it seems to have installed correctly. I have reset my iphone (as my old one packed up with the home button, so Apple replaced it as it was still within the warrenty)and now when I connect the newly formated iphone to itunes, I get the following error,"this phone cannot be used as the required software is not installed. Run the itunes installer to remove itunes, then install the 64 bit version of itunes"???? i am assuming that the itunes download 'iTunes64Setup.exe' is the correct installer package for the 64bit version of windows7?
does anyone have any ideas of this, I am really missing my iphone.now nothing happens when I connect the iPod by USB - it's not even charging.
Do you have a laptop, Nin?
If so, the following document might be of some assistance with that:
[iPod not recognized when connected to Windows laptop over USB|http://support.apple.com/kb/TS1401]
(That issue seems to match your recognition and charging symptoms.) -
I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.
It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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