HT2305 down loaed hunger games from Itunes, try to play it asks for password put in and when I hit play a blank screen
As I said, downloaded Hunger Games HD from Itunes and will not play. Click on Play movie and it asks for password. I install password and hit play and movie screen comes up but just a black screen.
not that I have ever known of and when I go to info there is no purchased by. The songs that will play say my name in the purchased by section. I had my whole computer wiped out and had to have it completely reinstalled but I have always had the same email and that is what my id is. could it be because some of those are under an old password? Is there any way for me to find out if I do have another id for some reason. Im so confused and if it doesn't say purchased by then how do I know. Can I go into store and redownload under my id and password that I usually use? Sorry lots of questions but thought I would just shoot them all at once. lol
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why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
i have downloaded a 40 song album from itunes, only 1 song repeatedly asks for Authorisation despite already being authorised??
O.K I re downloaded the song and deleated the oiginal. Problem solved.
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Ok can anyone tell how I can get the apps that I paid for on iTunes and the app store using my I pad because I don't have a computer and when I try to redownload the apps it keeps asking me for my card number and when I give it my card info it says that it's an invalid number when I know that it's not
If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
I try to restore my computer it ask for password ,but i never set up the password so how i know that password (maybe it was set up by hp company)?Please help me if you know that password. Thanks a lot, have a good day.
Tried that just said cant connect to iTunes Store which was different.
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I can't update my apps each time it asks for password when entered it goes straight back to update. I don't think I am alone in this. I have tried changing the date, rebooting, switching off and on signing out and nothing works. Does anyone know of a solution or will I have to take it to an apple shop. My misses has no trouble with her updates, they are both on iOS 6. Hope someone can help.
Tried that just said cant connect to iTunes Store which was different.
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When I select the Airport Express as Remote Speaker in Itunes I just see trying to connect and it can't connect.
I changed my password on the Airport and I don't see where I can put in the new password in Itunes.
This problem is on my Imac. On my Mac Pro a window came up asking for password to connect because it was the first time.
I can connect on the Mac Pro but not my Imac.Update on my problem connecting in Itunes with my Airport Express. Not sure if anything I tried made a difference
but I finally got the Pop up window saying this device requires a Password. I entered the password and I can once again use the Airport Express as a remote speaker. -
Since I upgraded to the latest iOS7 upgrade, my computer has all of a sudden introduced 'keychains' and is asking for a keychain password. It has totally messed up my icloud and I can no longer see my shared calendars or notes. I can't even log into icloud. How do I delete these keychains and keychain popups from my computer? It's making my Mac act like a PC and I don't like it! LOL
First try:
http://support.apple.com/kb/TS5362
OS X Mavericks v10.9.1: Repeated prompts to unlock "Local Items" keychain
iOS 7 introduced syncing keychain iTunes (passwords) between devices included Mac computers
If still problem see the other items of
:https://discussions.apple.com/message/24739987#24739987 -
My wifi has suddenly stopped working on my iMac, after working fine for almost a year. There is an exclamation mark on the wifi bars and when I click it, it takes me to a network diagnostics page. This page asks me for my username and password for the wifi, which I don't have. It is different from the WEP key and modem name, which I originally used to set up my connection. I have not experienced any problems on all my other wifi-enabled devices. Ipod touch, iPad, MacBook all work fine. What should I do?
The name is the name of the network you created on the router. The password is the WEP password. You shouldn't be using WEP at all, as it's insecure and also seems to cause connection failures. Use WPA 2 Personal. If your router doesn't support it, get a new one.
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When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
why cannt i get my apps and games from itunes to my iphone it says error
Not enough information for anyone to offer assistance.
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Bought game from itunes didn't get it
I just purchased a game from itunes and was charged for it, but during download the program crashed (I mean Itunes) closed down and once I restart it I did'n have the game but my credit account was fully charged for it
What can I do or where can I expose my situation to get the complete download or my credit back. Pleas help meReport a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
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I download two free games from itunes, it is not showing up on my iphone. Help
I downloaded two free games from itunes, it is not showing up on my iphone as an icon. I see it when i have my phone linked to the computer,
I think I may have confused you and I apologize. But you are also confusing me now.
If you were not using restrictions before, then that is why the Allowed Content for Movies in in accessible. You can only access that if you had set a restrictions Passcode. If you do not have restrictions set, then it is a non issue and don't worry about that suggestion.
Were you actively using restrictions on the iPad? If you weren't then you don't have to enable it now. That will not do any good. -
I am trying to sync games from itunes to my ipod touch. After the sync is done the games I checked to sync are no longer checked and nothing was actually synced. Any ideas?
Are the apps/games compatible with your model iPod and iOS?
Do you have restrictions set that prevent installing the apps? Settings>General>Restrictions
Have you successfully synced apps from that iTunes library to your computer before? -
I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?
Hello VernonMartin,
Thanks for the question, and welcome to Apple Support Communities.
If the error includes a specific code, you can cross reference with these articles:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.
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