HT2305 Have a problem getting a sync session to start with Itunes, can anyone help Itunes have no mention of this in thier so called help

I have a problem where I can not sysnc , I get a comment that the sync is not able to start as a session can not be made. The Iphone is clearly shown but I have reloaded every bit of software. Why is it so difficult to get help from Itunes.

Hi Shelady,
Try downloading and reinstalling the latest version of iTunes from the first link below. If that doesn't do it, the suggestions in the second article should resolve the installation issue.
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
-Jason

Similar Messages

Maybe you are looking for