HT2305 my iphone 5 will not update to the new i0s 7.  The phone is frozen with a usb, arrow, to itunes

Update for iOS 7 locked up my iphone 5

You need to connect your iPhone to a computer and launch iTunes to restore the device.
If you can restore, tap Settings > General > About
Make sure Available indicates at least 3GB.

Similar Messages

  • HT4623 My iphone 4 will not update to the new ios 6.  My husbands phone did update.

    My iphone 4 will not update to ios6.  It keeps saying there is an error.  My husband has the same phone purchased at thesame time and his updated just fine.

    Same thing, but even worse because there also is not enough space to do the restore.  I think I am screwed and lost everything.  I HATE these updates, seems like there are always major issues!

  • HT201210 iPhone 4 will not update to iOS6 - new software keeps re-downloading but never installing

    I was syncing my iPhone, left it, I came back upstairs and my iPhone was wiped saying it needs to be plugged into iTunes. I tried several times to update and install after downloading the almost 1G file and all that happens is that the file disapears and iTunes wants to download the file again. I do the same process again and it did appears and wants me to download it again. The iPhone 4 never updates.
    The phone is wiped and I can't use it. Total brickhouse.
    I have updated the iTunes software and I still have the problem. I originally never even asked for the update but somehow after syncing the phone it turns into a brick.
    Never had a problem with the iPhone but this is a serious issue. I do not have the cash to buy a new iPhone and I do use this phone for personal and business verntures. I don't even have a house phone because the iPhone has been so reliable (now i may have to reconsider that idea).
    Any help?

    For whatever reason the iPhone was in a recovery loop and it would not come out of it. Took it to thei iPhone store and they get it to fork. something about "DCU" ING the phone or something .
    Lost all the data as I was not able to back up the phone before the crash.
    so is life.

  • My iphone 4 will not update to the latest firmware. How can I fix this?

    My iphone 4 will not load the latest firmware. it keeps timing out. How can I fix this? I am using Windows 7.

    Disable all Anti-Virus software & Firewalls & try again.

  • HT1222 My iPhone 4 will not update to the newest version available. Any suggestions?

    I have tried to update my iPhone 4 to with the latest software 5.1.1 and it gives me an error message and says its unable to update.  Any suggestions on why or what I need to do to get the update to work?

    It will help if you can post the exact error message. That will indicate the nature of the particular problem and allow people to offer more targeted advice. It will also help if you'll tell us whether you're trying to update through your computer, and if so the OS and version of iTunes it's running, or if you're trying to update directly on your iPhone.
    Regards.

  • My iPhone 4 will not update to the latest iPhone Software.

    I plug my phone into my computer and checked it for updates and there was one available for the latest iPhone Software. It will begin downloading and take about 15-20 minutes to complete the downloading but once it gets to the end where it begins to install, it says there is a connection error. I know there isn't a connection error and my computer is clearly connected to the internet so I don't know what to do. I have tried this three or four times and get the same problems each time. The only thing I know to do is to go out and buy a different phone and get rid of my iPhone....Help please since I happen to be the typical broke college student and buying a phone outright isn't the best option right now.
    Thanks

    This is a common error.  A search of google or the forums would have revealed the answer in less time than it took to register and post.
    Temporarily disable any Anti-Virus or Firewall software on the computer, run the update, then re-enable the software.

  • Anyone know why my Iphone 4 will not update to the 5.0? It gets to the very end and says network timed out error 3259, Anyone know why my Iphone 4 will not update to the 5.0? It gets to the very end and says network timed out error 3259

    Anyone know how to fix this problem..... I am trying to update and download the latest version for my phone and it gets all the way to the end and says network timed out error 3259 or something. I have tried a so many times and get the same answer. I have restarted the computer, internet, etc. NOTHING. HELP!!!

    Are you doing this over a wireless network.  This happened a long time ago when we had DSL. I got sick of it and went to broadband thru our cable company.
       If you are using  wireles router, use a  cable and connect your computer via the cable to the modem or wireless router if you have a location for the cable upon the wireless router.     I think it is a cat 5 cable that connects the computer to your modem or wireless router. This way you Internet should not time out. 
    I hope this helps you.  It is hard to identify the issue not knowing your Internet connect setup. Some modems and wireless routers have more Port options.    

  • I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    Hey there rmflint,
    It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them? 
    App Store at a glance
    http://help.apple.com/iphone/7/#/iph3dfd8c19
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • HT201210 Iphone 4s will not update to iOS 7.  Says an error occurred.  I have to plug my phone into the computer also because it will not connect to home wifi.  All other devices will connect to wifi though.  I have enough storage to update also.

    My iphone 4s will not update to ios 7.  I'm trying to update this through my imac because the iphone will also not connect to my home wifi.  I've tried several different things but nothing is working.  I deleted enough pics and apps so there is enough storage.  When i plug it in, it starts to bring all my photos to the imac. I cancel this because i don't want it.  It then says extracting software, backing up iphone, then i get the error message.  Do I need the iphone 5?

    I just tried again, no code comes up on the imac.  Just says cannot back up this device with my "initials" because of an error.  It's weird because my iphone has been connected to othert wifi sources in the past. I've looked through these forums and have tried multiple things like resetting the phone, resetting network, shutting off modem and router, nothing works.  I have an apple airport extreme router too.  Any suggestions are greatly appreciated.

  • IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner.  i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?

    IPhone is plugged in to my laptop and is charging but will not sync. The phone logo doesn't appear in the right hand corner.  i have updated itunes restarted both phone and laptop, changed connectors and still nothing. help?

    Same thing happened to me, nothing is working. I've updated everything, restarted everything, nothing seems to work.

  • My iphone 4 will not update to 6.0. I keep getting and itunes error...

    I keep getting the error "This version of iTunes (10.6.1) is the current version." when I click the update button to update to the ios 6.0 software. I already have the most current version of iTunes installed so I have no clue why I am getting an error that has anything to do with itunes. I've tried restoring my phone multiple times and restarting my computer. I've made sure there is plenty of space open on my hard drive as well. Not really sure what else to do.

    Level 6 (11,365 points)
    mende1
    This helped meRe: My iphone 4 will not update to 6.0. I keep getting and itunes error...
    Sep 20, 2012 10:08 PM (in response to amandazon)
    Welcome to Apple Support Communities
    On the device, open Settings > General > Software Update
    Like (0) Reply
    This worked!!!

  • HT4623 My Iphone 4 will not update to itunes 10.6.3, so it will not sync to my computer

    My Iphone 4 will not update to itunes 10.6.3, so it will not sync to my computer

    iOS 6 requires iTunes 10.7. Here are the system requirements for iTunes 10.7.
    Windows System Requirements
    PC with a 1GHz Intel or AMD processor and 512MB of RAM
    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
    64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
    250MB of available disk space
    Broadband Internet connection to use the iTunes Store
    Macintosh System Requirements
    Mac computer with an Intel Core processor and 512MB of RAM
    OS X version 10.6.8 or later
    Safari 4.0.3 or later
    400MB of available disk space 
    Broadband Internet connection to use the iTunes Store

  • My iPhone 5 will not update iOS 7.0.6 what do I do?

    My iPhone 5 will not update the iOS 7.0.6 !  I'm plugged in, & have wifi. Any suggestions? Thanks!!

    iOS- Unable to update or restore
    Resolve iOS update and restore errors in iTunes
    Have you tried connecting to your computer and updating via iTunes?
    You may have to do a full restore to upgrade:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My iphone 4 will not update apps.   In trying to do so, it goes directly to the app instead of updating.  I have read prior comments and answers, and have tried suggested solutions to no avail.  Why is apple support not addressing this issue?

    Muy iphone 4 will not update apps.  In trying to do so, it goes directly to the app.  I have read pages and pages on this same issue in Apple support communities, and have tried the suggested solutions to no avail.  Why is Apple support not addressing this issue?

    I believe this issue was addressed in a software update. If your signature is accurate, you are about five updates behind

  • IPhone 4s will not update to OS 6.1

    for some reason my iPhone 4s will not update. What happens is I plug my phone into my imac and get promped that there is an new OS for my iPhone. I hit update and it starts the download. After a short while I get a prompt that says "The iPhone "name of my iPhone" could not be updated. This device isn't eligilble for the requested build." Is the iPhone 4s not eligeble for the update? My phone is not unlocked or anything. Any suggestions of what I should do is greatly appreciated.
    thanks

    I cannot update or restore or anything plus I've backed up & deleted every app and pic/video but i still get this message
    its an iPhone 4s 8 gig
    all i have is the stock apps on the iPhone now
    I've made sure iTunes is the latest and Ive updated all software updates
    this is really annoying 
    i am in my 60s & i am new to iPhones I've only has this iPhone a few months  PLEASE HELP
    Thanks

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