HT2311 My computer is asking me to close itunes when installing the upgrade. I think I already have! What do I need to do?

My computer is asking me to close itunes when installing the upgrade. I think I already have. What do I need to do to close itunes after closing it?

Welcome to the Apple Support Communities
First, open Activity Monitor (it's in /Applications/Utilities) and kill "iTunes" and "iTunes Helper". Then, run the installer. If it doesn't work, restart your computer and install the update again, and if nothing works, start your computer in safe mode (holding the Shift key while your computer is starting) and install the update

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My computer keeps telling me to uninstall itunes and reinstall the 64 bit version, but that is what I already installed?

First ipod in our house, installed itunes on my computer & trying to sync to the ipod but I keep getting a message that says to uninstall itunes & reinstal the 64 bit version. That is the only version that I even saw to download.

First:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Then
Issues installing iTunes or QuickTime for Windows
If still problem post in the iTunes forum
https://discussions.apple.com/community/itunes/itunes_for_windows

When installing the latest version of Flashplayer I am asked to close Spotify help EH. Where can I find this application to be able to close it?

When installing the latest version of Flashplayer I am asked to close Spotify help EH. Where can I find this application to be able to close it?

Use your operating system's tools to close running processes. If you don't know how, tell us your OS.

I just installed the upgrade version of Logic Studio. A dialog appears, asking me to either enter the serial number of my earlier logic version or to connect my CSKey to my computer, but I don't have them, what should I do?

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You will need to either locate the codes or contact AppleCare.

2007 Intel Imac, installed a new Hdd. Started up with the install disc but it doesn't find my Hdd when asking for a destination volume to install the Mac OS. The Hdd is recognized in system profiler. Any ideas?

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Welcome to Apple Support Communities
The hard drive is not formatted, and it must be formatted in "Mac OS Extended (Journaled)" in order to install OS X.
Close the OS X installer, and go to Utilities menu (on the menu bar) > Disk Utility. Then, format your hard drive in "Mac OS Extended (Journaled)" as Format > http://pondini.org/OSX/DU1.html Finally, close Disk Utility and install OS X

I've recently started to use Numbers but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use. Looks like I have the same situation on my iphone. Any guidance? Thanks.

I've recently started to use Numbers on my macbook pro but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use.
Looks like I have the same situation on my iphone.
The only option I'm being given is to create an lCloud account.
Any guidance? Thanks.

The last thing you want is a second iCloud account. Try logging out and back in in System Preferences. If that doesn't work, I'd get AppleCare on the line.
Jerry

When I plug in my IPOD Nano into a USB port, the computer recognizes it as a printer. It then attempts to install the printer software, which is already installed. The only way to fix it is to unplug the printer. Any thoughts?

When I plug in my IPOD Nano into a USB port, the computer recognizes it as a printer. It then attempts to install the printer software, which is already installed. The only way to fix it is to unplug the printer. Any thoughts?

Turn the printer off.

Tried to upgrade from firefox 3.6.2 to 3.6.3, error message says another instance of firefox is running, then 3.6.2 opens. This occurs when i start firefox after restarting the computer, or when i try to install the upgrade

Whenever i try to open firefox, i get a message that firefox cannot install the upgrade because another instance of firefox is running. Then firefox 3.6.2 will start. running windows 7 64 bit. This will occur every time i try to open firefox, after rebooting or any time i close it and reopen firefox.
== This happened ==
Every time Firefox opened
== I Ok'd the upgrade from 3.6.2 to 3.6.3

Do a clean (re)install and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

HT5654 When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?

When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?

I have the same thing with my ipad "Bill's Ipad cannot be used because it requires itunes version 11.1 or later"
Thanks for help.

When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of

When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of itines.) This just started a few weeks ago. I've done a system restore on my computer, deleated and reinstalled the 64-bit itunes several times, did a registery clean, rebooted. Nothing seems to work it will not pick up my phone.

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

When i plug in my new ipad, in my windows 7 computer. It tells me to remove Itunes and install the 64-bit version. but it is the 64 bit. version i have installed. i tried it 3 times now. I downloadet from the Apple support site, with 64bit.?? help

When i plug in my new ipad, in my windows 7 computer. It tells me to remove Itunes and install the 64-bit version. but it is the 64 bit. version i have installed. i tried it 3 times now. I downloadet from the Apple support site, with 64bit.?? help

did you solve this problem?

I'm entitled to an upgrade as I have CS3 I want to buy a new mac and install the upgrade on the new computer. How do I do this?

I'm entitled to an upgrade as I have CS3 I want to buy a new mac and install the upgrade on the new computer. How do I do this?

Hi Ned,
Thank you for your help. I want to join creative cloud and when it check my system I told i can join for the discount price.
One Year, Paid Monthly plan — €36.89 per month, inclusive of VAT
My mac is Version 10.6.8 so I need to purchase two new mac creative cloud to run properly. I want to install the aps on both macs one for work and one for home use.
Will this work or cause me any problem?
Chris

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I have an iMac that I purchased back in 2010 and over the past 9 month or less my computer just started shutting down while someone was in the process or working on it. What could this come from? Is there a simple solutions to this problem?

Which model iMac do you have? http://support.apple.com/kb/HT1758 How to identify iMac models
Which OS is currently installed?
Check out KB Articles: http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC) and http://support.apple.com/kb/HT1379 Resetting your Mac's PRAM and NVRAM
If not of the above works and you have AC, call them. Let them deal w/it. Otherwise, take your iMac down to your local AS or an AASP. Diagnostic testing is FREE!
You can also research for a solution on YouTube's "How To" website and iFixit.

TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit, the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit, the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I got a new computer how do I transfer my itunes account to the new computer?

i got a new computer how do I transfer my itunes account to the new computer?

See this http://support.apple.com/kb/HT4527
Also, follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

HT2311 My computer is asking me to close itunes when installing the upgrade. I think I already have! What do I need to do?

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