HT2311 read before you install itunes 11.0.1 will not open, why?

trying to connect apple imac to apple tv...had to updated itunes to 11.0.1 to access itunes library on tv...downloaded new itunes from apple website...asks to open 'read before install itunes' button....but it won't...please help!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Similar Messages

  • My Itunes was working fine on my computer.  It would not open so I re-installed it.  It says it installed correctly but it still will not open...any ideas?

    My ITunes was working fine on my computer (Windows 7).  It would not open so I re-installed it.  It still will not open...any ideas?  Thank you

    I'm am assuming you are using a windows PC. If so these steps may help you tremendously. Step 5 is usually the culprit.
    http://support.apple.com/kb/ts1538

  • Just installed latest upgrade to iTunes and now it will not open

    Just installed the latest upgrade to itunes and now it will not open.  I have followed all of the troubleshooting steps i could find online and still nothing.  I have even restored my computer three times to 3 different restore points and that had no effect.  Please help.

    Hi Jeff,
    see for your problem:
    http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
    it worked for me.
    Grtz

  • HT2311 Help! iTunes update 10.7 will not open: What to do??

    Help! iTunes update 10.7 will not open: WHAT TO DO?
    Recently I updated to Snow Leopard from 10.5.8  and then updated to 10.6.8. The recent update to itunes 10.7 has completely failed as iTunes fails to boot up and just send a message to Apple. So now I cannot access my music library. I tried deleting the new iTunes 10.7 and reinstalling iTunes 10.6.3 and also 10.3.1 with exactly the same result. I did the installation after turning off as many background software items as I could like Sophos Anti Virus and Little Snitch. This makes one want to give up on software updates - I have had an increasing number of failures as my machine gets to 5 years old.
    Macbook:
    Model: MacBook3,1, BootROM MB31.008E.B02, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB, SMC 1.24f3
    Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB

    OK  - I have found my own fix in an older thread / discussion:-
    iTunes 10 for Mac: May quit unexpectedly on launch
    http://support.apple.com/kb/TS3494
    basically from home/Library/Quicktime one has to remove the file: DesktopVideoOut.component
    Is this to do with Flip4Mac?

  • Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

    Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

    Forgive my ignorance but I have never hear of iTunes Document Manager Pro. If you mean Document Manager Pro, i was able to find that. Back to your problem, have you tried opening one of those files in the iOS iWorks apps? Form the quick read that I did about this, .cwk files can be opened by Pages, Numbers or Keynote, depending on what type of document that it is and those files can be read by Document Manager Pro, after properly saving them. I don't see that you can go directly from the .cwk file in Document Manager Pro without converting them first.
    I took a very quick look at the app, so I may be a missing something about its capability.

  • I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to..  When I've tried to download and install again

    I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to..  When I've tried to download and install again it says that the "Object Already Exists."  It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.

    cactisken
    You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
    Can you still use 12/12.1 on this same computer that will not let you use 13?
    What specific Window operating system are you using?
    Let us go through the usual drill...
    1. Does the problem exist with and without the antivirus and firewall(s) disabled?
    2. Are you using a pen and tablet device instead of a mouse?
    3. Did you install the program with antivirus and firewall(s) disabled?
    4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
    Local Disk C
    Program Files (x86)
    Common Files
    Adobe
    and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
    from SLCache to SLCacheOLD.
    5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
    computer as Premiere Elements 13?
    Let us start here and then decide what next.
    Thank you.
    ATR

  • ITunes U Course Manager will not open on my PC. When I open the web address the page loads blank.

    iTunes U Course Manager will not open on my PC. When I open the web address the page loads blank. Would like to design a new course.

    Try to using the latest version of Safari Browser or Mozilla Firefox.

  • Itunes 10.4.1 will not open. I am using Lion.

    I am using Lion and Itunes 10.4.1 will not open. It goes into an ongoing loop that only allows a force quit. I repaired permissions but it didn't help. The only way to upgrade my OS for ipod is through Itunes on the computer!

    It looks like the iPhoto window but stays on a blank white screen with the spinning ball. I have to force quit to stop it.

  • I just installed Lightroom 5. It will not open. I have clicked on the desktop icon as well as the start menu button with no results. What am I missing?

    I just installed Lightroom 5. It will not open. I have clicked on the desktop icon as well as the start menu button with no results. What am I missing?

    I had the same problem, and I believe it is caused by having the Creative Cloud application doing the updating of LR.  I "fixed" the problem by:
    1. Uninstall Lightroom
    2. Download the stand-alone LR 5.6 installer from Product updates
    3. Install LR 5.6 using the stand-alone installer, instead of using the Creative Cloud application.

  • Downloaded new version of itunes and now it will not open on my Macbook

    downloaded new version of itunes and now it will not open on my Macbook

    downloaded new version of itunes and now it will not open on my Macbook

  • I downloaded the new version of iTunes and now it will not open.

    I opened my iTunes a day ago, and the "Download new version" came up.
    I went and downloaded it and ever since iTunes will not open no matter what, I have tryed many ways to open it and it still wont open.
    When I go to log off, shutdown, or restart my computer, it will not. I can only shut it down and I have to do it maunally. But if I wait around for it to shutdown, ect. a "Ending Program" annoucement comes up and has the iTunes icon, but for the name of the progrom it is only a bunch of little and big boxes.
    I do not know what to do, I have unistalled iTunes and Quicktime, then installed it again and still nothing. I even tryed to do the "Repair" that comes up when you already have it installed and still nothing.
    Can anyone help me? Or does anyone else have this problem?
    hp   Windows XP  

    hey peeps i got a possible answer to our prolems. i contacted apple support and this is what they gave me:
    Using MSCONFIG to troubleshoot conflicts in Windows
    In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows XP. This utility is not included with Windows 2000.
    Important: Disabling third-party System Services and Startup Items can prevent some software or OEM hardware on your computer from working correctly. For example, this can affect the CD/DVD control buttons on portable computers.
    1. On the Start menu, click Run. A Run window (command prompt) appears.
    2. Type msconfig in the Open field and click OK. The System Configuration Utility opens.
    3. Click the General tab.
    4. Select the "Selective Startup" option.
    5. Deselect the "Load Startup Items" checkbox.
    6. Click the Startup tab.
    7. Select the "iTunesHelper" and "qttask" checkboxes in the list.
    8. Click the Services tab.
    9. Make sure that "Hide All Microsoft Services" is selected.
    10. Click Disable All.
    11. Select the iPodService checkbox in the list.
    12. Click OK.
    13. Click Restart.
    If following these steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one or a few at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict. You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to recur.
    Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
    DISCLAIMER
    THE INFORMATION IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. APPLE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, APPLE COMPUTER, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE INFORMATION CONTAINED HEREIN IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE INFORMATION. YOUR SOLE REMEDY AGAINST APPLE FOR DISSATISFACTION WITH THE INFORMATION IS TO STOP USING THE INFORMATION.
    Thank you,
    Apple
    now...it worked for me, and after i got iTunes to work i went back on the msconfig and i enabled all of the third party system services and start-up items so that all of my stuff worked again. read the dirctions carefully and thoroughly before using these directions. i was being helped by a professional and i am not taking responsibility if anyone does antyhing bad to their computer. my advice is you should set a system restore point before making all these changes.hope it works for ya guys!!!
    Asus, AMD Athlon 1.7 ghz, 1 gb RAM Windows XP

  • My PC has itunes in downloads but will not open or run

    I have a windows oper sys, Vista. I am trying to download Itunes. It shows in my download menu, but will not open or run. Any ideas how to fix?

    Hi, rvrguy. 
    You may find this article helpful when troubleshooting the issue you experiencing.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Regards,
    Jason H.

  • ITunes installs properly, but will not open

    I have just upgraded from iTunes 6.0.1 to 6.0.2
    Everything installed correctly, and I am receiving no error messages; the program simply will not open. I have uninstalled and reinstalled multiple times, and I have exactly the same problem each time.
    My music files (including ones that I purchased from Apple's music store) will open with other players, but will not open with the newly installed v6.0.2
    I am running Norton Internet security, but the problem still occurs after I disable the program.
    Any assistance is appreciated.
    Gateway 400VTX   Windows XP  

    Well, that annoying. So, I am a bit confused here. Does iTunes launch at all or sometimes? BTW, You need to Configure Norton to allow iTunes to open. Otherwise, it will continue to block it silently.
    Do you see, under your Processes tab in your Windows Task Manager, both Quicktime and iTunes?

  • Foxfire froze. Force quit. Could not reopen. Installed 8.0.1. Will not open on MAC 10.4.11 OSX

    Foxfire froze when I tried to open email info. Had to force quit Foxfire. Could not reopen. Installed 8.0.1 Foxfire. This will not open on MAC 10.4.11

    You '''can not use version 8.0.x on your 10.4.11 mac with ppc'''
    http://www.mozilla.org/en-US/firefox/8.0/system-requirements/
    Firefox 4 versions and later do not run on a PowerPC Mac and require at least OS X 10.5 and an Intel Mac.
    '''latest supported version for your os is 3.6.24''' you can download from here:
    http://www.mozilla.org/en-US/firefox/all-older.html
    For older Macs that aren't supported in Firefox 4+ versions '''if you like''' try TenFourFox for PowerPC's running Mac 10.4.11(like yours) & 10.5.8
    http://www.floodgap.com/software/tenfourfox/
    http://tenfourfox.blogspot.com/
    https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
    see also:
    [http://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac Installing Firefox on Mac]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • I just purchased and installed CC "photography" and lightroom will not open D750 files.

    It says that all updates have been done and are current.  I have LR4 installed, do I need to uninstall it?
    For what it is worth, PS will not open them either...
    I installed CameraRaw 9.0 as an option, but that does not seem to have done the trick either?
    Not super happy with the CC for the first try, very unimpressive.
    C

    carsonj14689938 wrote:
    I installed CameraRaw 9.0 as an option, but that does not seem to have done the trick either?
    Just for information - ACR has no relevance whatsoever on whether Lr will open a file.
    The D750 has been supported since November 2014 (Lr 5.7) so you're either using an older version of Lr, or - depending on what actually happens when Lr "doesn't work" - this might be (as Steve mentions above) down to something like the files having been touched by Nikon software on import (which does something to the file headers that renders them unreadable by Lr); or a problem with the Write permissions on your machine.
    So - some actual details of what you're seeing would be helpful, along with your OS.

Maybe you are looking for