HT2311 Unable to get iTunes working on iMac with OS X 10.6.8.

Unable to get iTunes working on iMac with OS X 10.6.8. Have rolled back a couple of versions and same problem. iTunes seems to open but all functions are greyed out and must force quit. Any suggestions would be appreciated. On a couple of occasions have had options available, but once selected it hangs, and then all is greyed out and must force quit. Incidentally going directly to a song (before running iTunes) will open iTunes and play, but all options are still greyed out.

It could be corrupted preference files, or a corrupted library file. You could try dragging the preference and iTunes library files to your desktop, launching iTunes, and see if the functions will then work. Your songs will of course be missing, but if that fixes the problem, you can put the files back one by one and see which causes the problem. If it's just a preference file, just trash the file and reset your preferences. If it's the library, post back and we can help you rebuild.
Regards.

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