HT2317 Downloaded update ISO 6 to IPod & I Tunes program does not find backup

Updated ISO 6 to IPod & I tunes program can not find IPod backup & album artwork not transferred to IPod

There is no ISO 6, it is iOS6... but that's really not relevant.
Is the iPod working?
Does the album artwork exist in iTunes on the computer?

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I downloaded via Creative cloud LRCC , but the program does not start

i downloaded via Creative Cloud Lr cc, but the program does not start

Take a look at this:
Lightroom doesn't launch or closes automatically after splash screen

I bought a Mac Book Pro retina display, Serial Number C02J2****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. t

I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/

After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!

After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!

Your advice did not help me. I also installed 10.7.4 combo but the situation is the same.
my internet connection is ok, mail is ok, but app store after 3 resets does not recognize my ID and it says "connection is not possible". Why? I have the same problem in both my mac mini late 2009 and mac book air 2010? Is it a problem of 10.7.4 update? I have to solve this problem and how can i return to 10.7.3 if my last backup was not with 10.7.3???thank you for your kind collaboration...

I updated to iTunes 10.7 and now iTunes does not see my iPod Touch. It says the Apple Mobile Device USB Driver cannot be installed.

I updated to iTunes 10.7 and now iTunes does not see my iPod touch. After the update I got a message that the Apple Mobile Device USB Driver could not be installed. I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem. I have followed the suggested fixes in Apple Support. Any suggestions? Thanks!

Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

HT5100 I have an ipod shuffle, obviously it does not play video, can i use my shuffle to play the audio part of an i-tune u course that normally comes in video format? To put it differently, if i-tunes course available as video can I download the audio po

I have an ipod shuffle, obviously it does not play video, can i use my shuffle to play the audio part of an i-tune u course that normally comes in video format? To put it differently, if i-tunes course available as video can I download the audio portion of an itunes video?

Welcome to the Apple Community.
Unfortunately not.

HT4623 how do you update an ipod touch? Mine does not have the software update under the general tab. thx

how do you update an ipod touch? Mine does not have the software update under the general tab. I would like to back it up to Icloud. Thx

Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
To use iCloud you have to have iOS 5 or later.

HT1689 how can i undisable my ipod touch when itunes does not want to connect?

My brother's ipod touch 4th generation was cracked on the screen and was not able to see anything after a while. We finally fixed it and now it says "IPOD DISABLED CONNECT TO ITUNES". We tried connecting it and itunes does not want to connect because it says that the ipod has a passcode and until we unlock it, it will do it. So we our stuck and on top of that, the ipod's power button does not work, so we waited to uncharge the ipod so we can try to connect it again and it still won't do it. We do not know what to do, and we cannot afford to buy a new one. Is there a solutiong for this? Thank You.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Windows 8.1, BootCamp does not find the ISO image.

When I try to install Windows 8.1, BootCamp does not find the ISO image.
I purchased Windows 8.1 Pro, I downloaded the .exe requested file from a Windows computer, performed the steps recommended by Microsoft in order to create the ISO file saving it on a flash drive as well and, as a precaution, on a DVD too.
I performed the "Download the latest Windows Support Software from Apple" step directly into another flash drive and having it completed BootCamp displays the following message:
"The installer disc could not be found – Insert the Windows installer disc and wait a few seconds for the disc to be recognized. "
So happens that I have tried this using the DVD, pendrive and also copying the ISO file to the desktop and to the "Documents" folder as recommended in certain websites, but none of this has made the process go ahead. What can I do?
My equipment is a mid 2011 iMac running Mac OSX 10.10.1.

Dear Loner T,
thanks to my coworker, the solution was unpacking from that ISO file which I had recorded (according to the steps indicated by Microsoft), but now using Nero software (Windows) and then recording by the most common way in a new DVD. See the screen of the first DVD before unpacking:
This true saga only demonstrated that the generated ISO file as an option at the time of the Windows installation, is not for direct installation through BootCamp, and as a I could check, even for direct installation on a Windows PC. See the last DVD burned using Nero and again recorded:
The execution of BootCamp, was perfect
Thank you for attention to my problem!

A friend gifted me a copy of The Amazing Spider-man, I redeemed the code, now it tells me I can't download it onto my Ipad (1st Gen) because it does not have a gyroscope. Is there a way for my friend to get his money back, or a way for me to download it?

A friend gifted me a copy of The Amazing Spider-man, I redeemed the code, now it tells me I can't download it onto my Ipad (1st Gen) because it does not have a gyroscope. Is there a way for my friend to get his money back, or a way for me to download it?
As a second option I can play on my 1st gen Ipod Touch. Does that have a gyroscope?

Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely. Your friend should have checked the specifications of your ipad before making the gift.

I have an ipad (IOS 7.1) and downloaded latest version of itunes (11.1.5.5) and downloaded itools (1.8.2.8) but my Itools does not work and message that your itools is not compatible with itunes so please want your comment for that.

I have an ipad (IOS 7.1) and downloaded latest version of itunes (11.1.5.5) and downloaded itools (1.8.2.8) but my Itools does not work and message that your itools is not compatible with itunes so please want your comment for that.

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

HT1926 I tried to update iTunes in Windows 7, but the program said not enough permission to start services.

I tried to update iTunes in Windows 7, but the program said not enough permission to start services. I tried to reinstall iTunes, but the same message showed up. Do I need to uninstall Apple Mobile Service. I tried but I couldn't uninstall it. What should I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I tunes does not find ipod nano 2nd gen

about a month ago i got a nano 2nd gen...installed itunes and downloaded songs to my nano. Now my computer doesnt recognise it and itunes does not find at all. I completed the 5 r s and still nothing. My nano has been charged several timesbefore but will not charge now. HELP

Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
1. A window based PC
2. A Mac computer
3. An USB iPod cable
4. A Firewire iPod cable
5. An iPod AC charger
As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
How to reset iPod
http://docs.info.apple.com/article.html?artnum=61705
The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
I changed my mind, and put the iPod into disk mode
Putting iPod into disk mode
http://docs.info.apple.com/article.html?artnum=93651
Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
This time it was totally dead, even failed to put it into Disk Mode and non of the computer could recognize it. Sigh, I hated to do it but I knew that I must did the following:-
Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
Did not surprise me, the iPod turned on and it showed the Language Menu on the screen. So, I put it into Disk Mode and connected with my window PC.
The PC showed a sign and indicated that an USB device had been connected with it. I opened the iTunes and did a Restore there.
However, an Error Message 50 showed up, but I were not worried about it, connected it back with my Mac computer with it in Disk Mode. As expected the iTunes opened and allowed me to do a Restore there.
This time it managed to complete the process and a window of register pop up. After the completed the process, the iPod started to sync with the iTunes again, which finally managed to complete the process.
I left it connecting with the AC charger overnight. In the next morning, I switched it on and have a play with it, I am so glad as it is working like a charm.
From the above experience, I would like to share it with the user the following:-
1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
2. Try to connect the iPod with a computer, switching between USB and Firewire
3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
I hope the following works in your case as I did.

Ipod shuffle 3rd gen does not shuffle any more in shuffle mode

Hi all,
I have a ipod shuffle 3rd gen. It does not shuffle the play list even if it is in the shuffle mode.
anyone came across this issue?
Thanks,
Waruna

Try in order:
- Resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod via iTunes on your computer. First from backup and if problem persists restore to factory defaults/new iPod.
-- If iTunes does not se the ipod try placing the iPod first in recovery mode and then in DFU mode.
--- Recovery mode:
iPhone and iPod touch: Unable to update or restore
--- DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

I downloaded iOS6 on my iPhone 4s and now it does not connect to my Jabra bluetooth in my car. Any ideas?

I just downloaded iOS6 on my iPhone 4s and now it does not connect to my Jabra bluetooth in my car. Any suggestions?

When updating the iOS, you have to pair your phone again to the Jabra. You just have to enable discovery mode on the Jabra and go to settings on iphone

HT2317 Downloaded update ISO 6 to IPod & I Tunes program does not find backup

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