HT2404 I can't open downloads from my e-mail I get the message: Could not complete your rrequest because Photoshop does not recognize this type of file.
I can't open downloads from my optonline e-mail.
I get the message: Could not complete your request because Photoshop does not recognize this type of file.
So what type of files are they?!
Similar Messages
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I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.
Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again -
I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos. -
Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.
The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files... -
On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available".
When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way, no error message. Any ideas to solve this, anyone? Would be greatly appreciated.I tried to update and it keeps telling me to get the Application Manager. And this is what happens
Adobe Application Manager failed and it told me to download the Adobe Support Advisor.
Adobe Support Advisor told me that there was an issue:" cpsid_82829s1: "A restart is pending," bootstrapper error has occurred. "Token Number: 40-87772-063201122012
I followed the instructions it gave me to correct this issue:
If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following:
#Restart the computer and try the installation again.
#If the installation fails, delete the InProgress registry key:
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see Windows registry information for advanced users on the Microsoft support site, or contact Microsoft.
Launch Windows Registry Editor.
(Windows XP) Choose Start > Run, type regedit in the Open text box and click OK.
(Windows Vista/ Windows 7) Choose Start, type regedit in the Search box, and press Enter.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager.
Delete the InProgress key.
I was not able to find the "InProgress" key. -
I was working on a project and I closed it after saving and closed photoshop. Then later when I came to make another adjustment to my PSD I opened the file and it said "Could not complete your request because it is not a valid Photoshop document." How can I fix this? I didn't shut off my mac while saving it. Someone please help
Okay, I just talked to the person that originated the document.
When this usually happens to me, it's because I've done something stupid like saved a .jpeg as a .psd. So that's what I tried. I tried a few other extensions as well, so I thought that it was not an extension problem. Well, the originator told me it had originally been a TIFF, which was the ONE FILE EXTENSION I DIDN'T TRY. :\
Anyway, that fixed it. Usually this error indicates either a corrupt file or the wrong extension, just in case anyone ever digs this convo up later. -
Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
Photoshop CC: "Could not complete your request because of a program error." Whenever I file open
Just started happening spontaneously.
Only thing in the error log is this:
2014:01:09 18:13:31 : /Volumes/workarea/PS_14_Mac_Daily_Retail/20130923.r.427/photoshop/main/photoshop/xcode/.. /framework/sources/UEvent.cpp : 582 : REQUIRE failed
Can't open files.
Using Macbook Retina OS X Mavericks
Please help
thanksTry using the purge command and see if that helps, its possible there is something corrupted somewhere, failing that you could always try a fresh reinstall. I haven't had any issues with Mavericks on my iMac, so I don't think its specific to that OS update.
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I don't know what I did. I started messing around with After Effects and accidentally opened up Adobe Media Encoder Queue. After that, that's when I noticed the problem. I can still import the video frames into layers but I can't open it up directly. I tried opening .avi, .mkv, and .wmv files. Also just noticed I'm missing the "change timeline view into video view" button. Any help will be appreciated! Thanks.
You either borked your hardware acceleration stuff by changing graphics settings/ installing a different driver or you messed up your CoDecs (and the associated hardware acceleration options) by installing a Codec pack or alternate media player... Impossible to be more specific, since you haven't bothered to provide even the most basic system info.
Mylenium -
I am trying to open files with Photoshop and I get an error message
Could not complete your request because of a program error.
I have tried to open inmany directions still I get this notice
Could not complete your request because of a program error.
It started when I upgraded to MarverickCan you open the files in the Finder?
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I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please helpCR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras -
Can't open file: "Could not complete your request because of a program error"
I have a Photoshop file that suddenly won't open. Last week I upgraded to CS5--the file had been created in CS3 prior to that. When I try to open it, I receive this error message (in CS5): "Could not complete your request because of a program error." I tried to open the same file in CS3; there, the file opens, but as soon as I try to do anything I get the same error message....which, annoyingly, re-appears the second I click "OK," so the only thing I can do in CS3 is force-quit.
I've used Time Machine to retrieve versions of the file that were saved four days ago, seven days, and several weeks ago, and I get the same message every time. Even on versions that were last saved with CS3 (before I installed CS5).
Naturally, this is one of the most important files in my life right now....it's a 300 MB file that contains hundreds of layers and dozens of comps. So the fact that I suddenly can't open it, after shelling out $1200 to upgrade to the latest and greatest Adobe has to offer, is, to say the least, distressing.
Any advice will be appreciated.
Thanks,
TheWockyFirst thing I would do is investigate hard drive issues and the health of the OS.
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Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in the associated meta data file with the "Control S" command) are not applied to the opened PS file. HELP!
If you are working with a file you modified in Lightroom, you should go to the Lightroom Photo menu and choose Edit in... and the version of Photoshop you want to open it in.
There a dialog will ask if you want to transfer the LR settings you made to your photo when you open in Photoshop.
Gene -
Can't open PSD! "Could not complete your request because the required resources were not found."
Hi all,
I am having some serious issues with Photoshop CC and have alread lost a few days of work to a random bug. I have spent the whole day working on Photoshop to try and catch up on the lost work.
I was saving the PSD, closed the document and then tried to reopen it to make a quick change and I got this error: "Could not complete your request because the required resources were not found.". I am now unable to open the PSD.
Has anyone ever seen this and does anyone know if there is a way of resolving the problem?
Any help would be much appreciated.
Cheers
LeighI found a hack-y way to work around this problem without losing work!
So I discovered fairly quickly that this is an unsolved problem that NO ONE can explain the cause of. Here are step-by-step instructions on how to save your layers without losing progress.
Convert ALL of your layers to a Smart Object.
Right-click on the Smart Object
Click "Export Contents..."
This opens up a Save As... Window, with your file name .PSB
Name & Save.
I then quit Photoshop CS, re-opened, and had all of my layers, folders, and effects intact. The only problem was that my Canvas was as large as my biggest layer (extending beyond my original canvas). Just find the original background layer (or one that originally filled your canvas), Select it (Command + Click on the Layer thumbnail), and Crop it (Image > Crop).
Hope this helps. -
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