HT2404 I downloaded wrong app how do I get a refund
How do I get a refund , I downloaded wrong app ?
You probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Similar Messages
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HT204266 I was charged twice for the same app how do I get a refund/credit?
I was charged twice for the same app how do I get a refund/credit?
You will need to contact iTunes Support. You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
HI,
I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.You can try contacting apple customer service http://www.apple.com/contact but usually all app purchases are final and not refundable.
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After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?
Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB -
After I download an app how can I get the app on my desktop?
After I DOWNLOAD AN APP FROM THE APP STORE HOW DO I GET THE APP ON MY DESKTOP?
Click on and drag it from the applications folder. It should provide a copy that you can work with.
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I downloaded some apps , how do i get an icon on my phone to access them ?
I DOWNLOADE SOME FREE WEATHER RELATED APPS ON MY I PHONE 5 . HOW DO I GETAN ICON ON MY PHONE SCREEN SO ICAN ACCESS THEM ?
If you downloaded them on your iPhone, they are on your Home screen.
Swipe to the other Home screen(s). -
HT204266 Purchased wrong song, how do I get a refund?
I purchased the live version of a song instead of the original. Can I exchange it for the one I really wanted?
Sorry, but no. Apple's policy states that, "all sales are final" > iTUNES STORE - TERMS AND CONDITIONS
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Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?
You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions -
An app I purchased and downloaded directly to my Ipad is missing and not in my app files on my PC. When I go to the app store to re-download it I can not and the app says I have already downloaded it. How do I get my app back?
You should be able to copy it from your iPad to your computer's iTunes via File > Transfer Purchases, or you should be able to re-download it via the Purchased link under Quick Links on the right-hand side of the iTunes Store home page - if that says that it's already downloaded, then that implies that it's already on your computer
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I have downloaded mountain lion from the app store on another computer. I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?
Mac App Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4928 -
I just updated my iPad to OS5 and all of my apps are gone. What did I do wrong and how can I get them back? Several were paid for. Thanks
If you have failed to make sure that any apps purchased on the iphone were transferred to your computer before updating, then you will have to redownload.
Open itunes store, click Purchased, under Quick Links. -
How do I get a refund for an app I purchased but didn't download on my IPad?
I Bought an 2 Apps last night. The first one semmed to download and then didn't work, the second one was fine. How do I get a refund on the one that doesn work?
In that case, you would need to call applecare to report a problem with the app you downloaded (or tried to)
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57 -
My ex's Apple ID plus password request keeps coming up on my iPhone when trying to download Apps, how do I get rid of it please?
Tks heaps for that, had a look at Store and ITunes sections, not overly helpful unless I am missing something.
My issue is that on my computer she would update her iPhone with Software updates via iTunes.
I have gone and deleted her backups that were still sitting on there.
If I want to update my Apps on my iPhone when due her Apple ID and password request will come up as an option to use that account if I knew the password and it's synced from my Computer even though she has been gone 7 months now. Is it a syncing issue or is her Apple ID stored in my iTunes backups somehow and keeps coming back? Do I need to de-authorize her account from my Computer? -
Hii my I pad is not wrking That mean gmail apps not wrking .bcoz it's a 5.0.1 s I need to download gmail apps how can I do it"........and every time safari closing.cant search Internet....
thanks
<Edited by Host>If you have the original iPad, iOS 5.1.1 is the highest it will go.
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I was charged the wrong amount on 3 albums I downloaded. I received an email about special pricing, I downloaded the albums I wanted and was billed for the full amount. How do I get a refund?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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