HT2404 when accessing itunes get message saying i am missing a component and cannot buy frim store because of this. what does this mean please.

when accessing itunes message comes up saying i am missing a component. cannot download anything from itunes store cos same message comes up. what is this and can i rectify it. thank you.

What version of Mac OS X do you use, and what version is iTunes?

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No promises but a System Reset is worth trying:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
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This is asked and answered very often on these forums. A forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

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Hello ckkeith65
If you are having issues with AppleMobileDeviceHelper.exe then you would need to uninstall iTunes and its associated software in the order listed in the article below and then reinstall iTunes, as it is part of the installer file.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
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Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
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* [[Troubleshooting plugins]]
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Soph5 wrote:
Windows xp on a toshiba computer
Thank you...
Try here > iTunes free download from www.itunes.com/download
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Luigi1990 wrote:
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HT2404 when accessing itunes get message saying i am missing a component and cannot buy frim store because of this. what does this mean please.

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