HT2417 Iphone model MC608LL.  Why won't it switch back to ringer from vibrate?

Have 3G Iphone model MC608LL.  Why won't it switch back to ringer from vibrate?  Local repair shop said it was a software issue.  AT&T store said to back it up and update OS version.  Did all that.  The switch still won't take it off vibrate.

- How did you delete it?  If you used Settings>General>Reset>Erase all Content and Settings without the iPod being charged you could have completely drained the battery.
- After charging for at least half an hour try resetting the iPod:
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next, after the charging above, place the iPod in recovery mode and try to restore it via iTunes.  For recovery mode see:
iPhone and iPod touch: Unable to update or restore

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