HT2452 i keep entering my serial number but it always seems wrong. I bought a new iMac in November

I need to register my new imac but I am having difficuty doing so

As I recall, there are no letter O's in the serial number; all which appear to be such are the number 0. Be careful to not confuse X and K. And all letters are capitals.

Similar Messages

  • My old laptop broke so I got a new one.  I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it.  How do I fix this?

    My old laptop broke so I got a new one.  I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it.  How do I fix this?

    There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
    Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

  • I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    I just purchased Adobe Photoshop Elements 13 for a Mac and trying to install. I am at the point to enter the serial number but it won't take letters. What do I do and where do I go for help?

    If the code you are trying to enter has letters then you are not looking at a serial number.  A serial number only contains numbers - 6 sets of 4 numbers.
    Find your serial number quickly
    You might be dealing with a redemption code.  This is especially so if you purchased it from a store or the like.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

    I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

    Sent from my iPhone
    Begin forwarded message:
    From: John T Smith <[email protected]>
    Date: December 6, 2014 at 12:45:42 PM EST
    To: Giuliana Bono <[email protected]>
    Subject:  I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
    Reply-To: [email protected]
    I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
    created by John T Smith in Adobe Creative Cloud - View the full discussion
    https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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  • I entered my serial number but it will not accept it

    I've entered my serial number but it will not accept it or tell me its wrong but I got it from Adobe Photoshop CS6

    Point your web browser to adobe.com and sign in the user thes link https://www.adobe.com/account/my-products-services.html the should list your Adobe products.  You should see CS6 there clicking on the CS6 should retrieve and display your CS4 serial number. Make sure the is the number you are using when installing CS6.   If you have a subscription for Creative cloud you should also see that listed in your Adobe Products in that case use Photoshop CS6 menu Help>Activate use the same Adobe User id and Password that hast the subscription during the activation process. Not serial number is used for Creative Cloud software  your sign in should activate you products.

  • I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?

    I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?

    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Hello. i have used up the free trial of premier pro cc. now i want to buy the rral package. it is prompting me to enter the serial number, but i dont know where i can get one. kindly trll me how i can get one of these. thanks.

    Hello. I have exhausted my free trial of premier pro cc. Now I want to buy the real one. It is promoting me to enter the serial number. But I don't have one. Can anyone please tell me how to get one and from where.

    Sushant,
    The Country of the Adobe ID, payment details & store has to be same.
    Please see the link below that explains both of these cases:
    If you do have a credit card and billing address in the country associated with your Adobe ID...
    If you do not have a credit card and billing address in the country associated with your Adobe ID...
    How do I complete a purchase when I get an incorrect "country" error?
    IF you need to contact our support staff, please check that you are logged in to adobe with your adobeid and use this link to access support :  Contact Customer Care . Scroll down and click on the blue bar that says, "Still need help?” Contact us."
    Pattie

  • It wont load photoshop elements 12 it was asking me to enter my serial number but i have already paid and set up my account

    help i have not used my photoshop elements 12 for a few days and today it wont open its asking me to put in my serial number to get a new licence but i have already done this when i purchased the system

    Did you sign out before quitting PSE last time? In PSE 12 sign in = activate, and if you sign out you deactivate your copy. You want to sign in and stay signed in.

  • I purchased adobe acrobat pro last summer and was never able to get it to work. I gave up on it but am in immediate need of use of the program. Every time I try to use it it says that I need to enter a serial number but my serial number never worked from

    My serial number does not work and never worked, is there any way that I can be issued a new one?

    Hello,
    to search/verify/get your correct Serial number you should have a look there: Find your serial number quickly
    Good luck!
    Hans-Günter

  • I had to erase and reinstall everything on my computer.  To open and use my Lightroom 5 I have to re-enter the serial number but I don't know it--I lost the paper with it on it during a move.  What do a do?!

    I lost my serial number for Lightroom 5.  What do I do?!  I don't want to have to buy it again.

    If you registered your software with Adobe, then you can find it on their web site
    Find your serial number quickly
    If you didn't, it sounds like you will have to purchase Lightroom again ... which brings me to some advice ... you need a better method of storing your serial numbers than a piece of paper. I recommend using a computer file (perhaps named SerialNumbers.txt) that contains all of your serial numbers (not just Lightroom) and stored in the your computer AND the cloud so that you will never lose it.

  • I am trying to enter my serial number for Photoshop elements 10 to install on my new macbook pro running mavericks and it won't let me type the letters

    My serial number contains letters and numbers and the boxes won't print the letters. Anybody?

    gullygarden wrote:
    My serial number contains letters and numbers
    Sounds like a redemption code rather than a serial number.
    Try Redemption Code Help

  • How can I find my serial number for Adobe Acrobat 11. I got a new iMac and I don't want to use the new version at £18.00 per month. I don't need it. Thank you

    I used to use CS5 and I want to use the Acrobat version on my new iMac.
    How can I find my serial number for Adobe Acrobat 11.  I don't want to use the new version at £18.00 per month. I don't need it. Thank you

    Hi Anthony Aduhene
    Please refer : Find your serial number quickly

  • My CC is saying to enter a Serial Number but I don't have one?

    All my CC programs won't let me in as its saying I have run out of trial time. Yet I am paying for this software and have for 2 months?

    Try Creative Cloud applications ask for serial number

  • How do I enter the serial number into Adobe Premiere Elements 11?

    I just installed Adobe Premiere Elements 11 because I was not sure if it is supposed to be Adobe Elements 11 or Premiere. Now I need to enter the serial number but do not know how to get to that point after starting the organizer.

    I only installed Premiere Elements, so far, last night.   Sorry to confuse. I could have said it differently I suppose.
    It has an option to install either one. Now; it said enter the serial  or use trial version with a supposed option to then enter the serial number later. But to know how to get to where to do it? I have opened the program several times to look for it and see no place to enter the numbers. I clicked on each of the icons in my searches.
    I found the new serial numbers one to each. I do not know how to get to where to enter one, unless I uninstall then re-install and then put in the new serial number as I set it up. That, I really don't want to do. I was at the page last night, to enter my redemption code then it showed the serial numbers. For each each one.

  • Hello my name is Vittorio about 2 years agoi've bought an student teacher licensed cs6 master collection, which worked quite well until recently. I don't know why but now it quit working, and keeps asking for my serial number. When i enter my serial numbe

    Hello my name is Vittorio. 2 years ago i've bought the CS6 master collection which has worked perfectly until recently.
    Now i keep getting the question to enter my serial number and when i do that i get the Invalid reaction. But it is the same number that worked before! What can i do to make CS6 work again?

    Hi Vittorio,
    We would like to know if you have re-installed your product on this machine. We would also like to know your OS version.
    Meanwhile, try:
    Error "The serial number is not valid for this product" | Creative Suite
    Invalid serial number error
    Error "Invalid serial number" | Acrobat 9 | CS4
    -Atul Saini

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