HT2463 Home sharing stopped working. Windows 8 Netgear wndr3700 router

Have two AppleTv's that home sharing stopped working on. Windows 8 Pro, Netgear WNDR3700, Dell 9100 XPS. Have gone through two calls with Appletv support but no permanent fix. Homesharing says it's on. on the appletv's and itunes, all with the same id. One call had me power cycle my Cox cable modem, Netgear router, PC and Appletv's but no go. Second call had me disable Port scan and DOS protection plus change NAT filtering from Secured to Open.This worked for a couple day then nothing. Windows firewall is on, inbound trafic allowed from itunes.
PS3 and iPhones work fine on wireless
Anyone have other ideas? Thx.

This definitely helped. Trying this pointed to my PC. Turned out airplay was not loading when iTunes was started up. Had to restart my PC and then airplay loaded when I started up itunes. Once airplay was active home sharing worked on all my ATV's. I'll have to monitor and see how long this lasts.

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Home sharing stops working in 11.2.0.115

I have a large library on iTunes 11.2.0.115, running on a Windows 8.1 computer with 12GB RAM and abundant processor and disk. I'm finding that Home Sharing stops working after one session, and then I have to turn it off and back on, re-entering my Apple ID and password. Some of my other devices have an easier time than others, but none can find the library once it stops working. Quitting and restarting iTunes, and/or rebooting do not work. Disabling IPV6 doesn't work.
The one that sees the library best is my AppleTV V3, updated to current firmware. My iPhone 5S on IOS 7.1.1 almost never sees the library, and neither does my iPad 2. My iMac Air sees the library after restarting Home Sharing.
I've looked and see lots of threads about this here and elsewhere. Are there any logs or anything I can look at for clues? Is there a way to get help from Apple (without paying per incident?)
I have turned on Match, and that seems to work pretty well. I'm looking for central play counts, and shared playback of lossless files as my primary wants. My whole family has Apple iPhones, and I'd like them to be able to use this library.
Any ideas are appreciated.

Hi jfschroeder,
If you are having issues with Home Sharing from iTunes on your PC, you may want to follow the steps detailed in this article -
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
It sounds like you have already done some of the steps but it would be good if you can complete them all.
Thanks for using Apple Support Communities.
Best,
Brett L

My home sharing stopped working on my iphone, ipad and apple tv

Hi, my remote app to use home sharing stopped working on my iphone, ipad, and apple tv, have tried turning the windows firewall off but still does not work?

make sure the computer firewall or router does not block the shared lib feature

Home sharing stopped working on my Apple TV

Home sharing stopped working on my Apple TV

Thanks
I don't need to try this yet I'm not sure what I did but after yet again unplugging atv, plugging an Ethernet cable in as our airport express stopped working after latest updates too, unplugged Ethernet and attempted a wireless connection it worked! For some reason after 4 days of not connecting the air port express works again! And atv is recognising home sharing.
Updates are set to auto for atv so perhaps a patch there? Or just lucky combo of things I did?

Why does home sharing stop working?

Home sharing with my windows 7 desktop suddenly stopped working about 2 months ago. I went through the recommended steps online for troubleshooting home sharing but that did not help. A friend said I should uninstall and then reinstall iTunes which works the first time I connect via Apple TV. The second time I turn on Apple TV, home sharing does not work; i.e. it will not connect. I should remark that uninstalling and then reinstalling ITunes does not always work in allowing home sharing to make the connection. Any ideas to try?

I have had the same frustrations for months. Then I read a suggestion and tried it and it worked, at least for me. Here is what you do.
Go to Control Panel
Then click Network and Internet
Then Network Sharing Center
Under Connections, click your internet connection.
In the pop up box click on "properties" and when the box pops up, say yes.
Then uncheck Internet Protocol Version 6 and click the okay box.
After I did that mine started working and has worked even after turning off itunes and getting back in.
I hope this works for you.

I cannot get Home Sharing to work, Windows 7, 3rd Gen iPad

Sorry for the cross-post -- I originallly put this in the iPad discussion group, but this is clearly the group where it belongs...
Anyway, I've followed the instructions to the letter, enabling Home Sharing on my Windows 7 PC running iTunes 10.7.0.21, and also enabling it on my 3rd Gen iPad. I've verified that it's enabled about a dozen times now, rebooted everything, and still I can't see my iTunes Library from my iPad... I go to Music on the iPad, and it just shows the few songs that I've loaded onto the iPad itself, not my PC's music library...
Another thing -- if I try to use the Remote app to control my PC's iTunes remotely, I click on Settings in that app and click on Add iTunes Library and it gives me a 4-digit code and tells me to go to my PC and click on "My iPad" in iTunes then enter the 4-digit code. "My iPad" *does* appear in my PC's iTunes, so clearly it's seeing the iPad's request for access... But when I click on it and enter the 4-digit code, iTunes just sits there on "verifying remote passcode" forever (or at least as long as it took me to go outside and smoke a cigarette -- I imagine it's supposed to do it in about 3 to 5 seconds, not 10 minutes)...
I've opened up TCP port 3689 and UDP port 5353 on my Windows Firewall, and still no change... Of course I leave iTunes running on the PC while I'm trying all this stuff... From what I've read, they're telling me that in iTunes there should be a "Look for Remotes" check-box when I go to Edit | Preferences | Devices, yet I don't see one there so I can't check it -- but I don't think that's the problem because iTunes on the PC is seeing my iPad, it just won't talk *back* to the iPad when I enter in the 4-digit remote code... At this point I have no clue what's going on.
Does anyone have any ideas as to how I get this thing working?
Thanks,
L.

Well, I guess the 3rd time's the charm... Instead of rebooting everything, I shut everything off, waited a full 2 minutes and turned it back on in the following order: Router, PC, iPad. Waited a good 3 minutes between turning each device on. (Oh, and before I shut down the PC, I added iTunes to the Startup menu so it would start when Windows booted).
Now it seems to be working fine -- my library showed up in the Remote app on the iPad automatically, no need to enter a 4-digit code on the computer (makes me wonder why it didn't do that the first time?)
Anyway, it's all working now... No idea why... But it works...
Thanks,
L.

After installing ios 5, home sharing stopped working with iPad 2

After I've installed iOS 5, Home sharing stopped playing on my iPad 2.
I can SEE the content but the movies app simply hangs when I try playing it.
I can still play the content on an iPad 1 though..
Has anyone encountered something like that before?
P.S.
Using iTunes 10.5 on a PC running windows 7

After installling iOS5 the Videos App on my iPad2 takes forever to start films and TV shows from home sharing, if at all. I get a black screen after starting the film which can last between 10 seconds and a few minutes.
I've also noticed that I can't get the status of the film (volume, time etc.) to show when tapping the screen.
On top of all that, after having solved the issue with the TV shows being doubled and tripled up, I've noticed that the covers for movies are often on the wrong film.
Help!! Please!!

IPad home sharing stopped working w/ ios7

Home sharing on my iPad just hangs.
I have a large video library, so it took awhile to load it under ios6, but now it has stopped working altogether. The little wheel just keeps spinning around and around, then after about 5 minutes the video app crashes. There's some Quality Apple Software™ for you...
I've tried logging out of home sharing & logging back in; power cycling all devices, etc. I'm pretty sure the problem isn't with iTunes, because my Apple TV is loading up the entire video library in a matter of just a few seconds.
Is there ANYTHING I can do to get home sharing to work on this iPad 3?

I am having this exact same issue on an iPAd 2 and iPad mini in videos. I also have this issue in Music on a 4s. After many attempts, turning on/off home sharing in itunes, rebooting, and esetting the entire network settings in the 4s, because Messages wasn't sending.. The 4s is finally filling in the circle as it tries to connect. I have a large video and audio library (Apple's seen a lot of income from me), but the 20min to load n the 4s is absurd.
Still can't get Video to connect to home sharing on either iPad. I've been trying many times for this 'magic' attempt to happen, but so far no luck. Very frustraed right now.

Home Sharing stops working with fast user switching

I have a late 2013 iMac running Mavericks. The main account has my iTunes library with Home Sharing enabled. The AppleTVs and IOS devices can see the Home Share and it works well. But, it stops working when user accounts are accessed on the Mac.
For instance, as soon as I select "Login Window..." from the fast user switching menu, the share is lost. I did not log out, iTunes is still running. I simply showed the login window. All IOS and ATVs loose the share. Switching to another user also stops the share. It's as if iTunes is completed halted and not allowed to run in the background.
When moving from the login screen back to the user account where the iTunes library is located, the home share is restored. Likewise, moving from a 2nd user account back to the main account where iTunes is runnning restores the home share.
I have a MacPro running Mountain Lion, and it works fine. The iTunes library is always available for the devices, even if multiple users are signed into the Mac, or if the Mac is on the login screen.
Any work around for Mavericks? It competely breaks the entire media ecosystem if every device looses the home share if someone tries to use their account on the Mac.

And just like that I may have found the solution! IT suddenly occured to me that one of the settings that got changed when we imported my wife's profile was a change to the sleep settings. Previously, I had had my iMac set to never go to sleep, since it shares our media with the rest of the house and runs eyeTV to record TV shows and such. For a little while after my wife's account was imported the settings to changes so that the computer would go to sleep after 15 minutes. I'm not totally sure why, but I think having that set up somehow meant that when we switched accounts my other account just "went to sleep" and therefore stopped sharing the iTunes library. After I noticed the change and switched the computer back to "never" for sleep the problem seems to have stopped.
So perhaps check your sleep settings? That seems to be the only change I can think of that got things working correclty for me. I'll keep digging though and see if I can find any more helpful info. Good luck!

ITunes 10.5.1 Home Sharing not working (Windows 7 64 Bit)

Looks like this is being reported by a fair few people on the forums - so just wanted to add my voice. Since iTunes 10.5 (same in iTunes 10.5.1) on Windows 7 64 Bit home sharing has stopped working. I have all firewalls disabled on my Windows machine, have tried all the normal suggestions of signing out and back into home sharing on all devices etc. iTunes Windows library does not show to other devices on the network including iPad, iPhone and Apple TV (all running latest firmware as of 19/11/2011). Not looking for any responses here from the community, as the problem clearly lies with iTunes on Windows. Apple please fix!
In the meantime the only way I can use my Apple TV is to sync purchases down to the iPad and then Airplay them to the Apple TV. Very annoying. Maybe time to look for an alternative for movie and TV downloads as Apple TV is pointless without it being able to connect to my Windows iTunes library and downloads..

I am having the exact same issue - Homesharing just cuts out - particularly with my Apple TV2. All updates have been applied all around. I know it is not the router because I can still access the Apple Store, NEtflicks, and other web-based services. It is just the Homesharing that gets dropped.
As others have mentioned, closing iTunes and restarting it again helps temporarily. Really seems to be an iTunes issue.
iTunes 10.5.1.42
Win 7 64 bit
Apple TV2 - 4.4.3 (3323)

Home sharing stops working

Hi,
For a while now Home Sharing has been broken for me. It works when I first start iTunes but after a period of time I can no longer see the library through any of my devices, ATV, iPhone, iPad. The amount of time before it stops working is inconsistent. Sometimes it will work for an hour, other times it fails almost immediately.
I'm reasonably sure the probIem started when I went to iTunes 10.5 but can;t remember for sure. Recently I updated to 10.5.1.42 and I had hoped that would fix it. It hasn't. Does anyone else have this problem? Or do you know if it is possible to get an older version of iTunes?
Many thanks.
Des

Same issue Cal exactly. Below is what I have been posting:
Home sharing with the new Apple TV / iTunes update is just broke. Only works for a bit unless you restart iTunes or disable / re-enable Home Sharing. Use to work great until the last updates. This is not a network (router, firewall, ...) issue - just a (bad) regression in Apples software. Hopefully they fix this soon, hard to believe its been broke this long already. The Remote app update also fails to connect to Apple TVs (but does connect to iTunes) for many people as well. Poor QA all around. :(
I have yet to see any suggestion that actually works other than reverting to previous versions of fwr / iTunes - which is a pain / joke to do.
There are a *ton* of posts about this:
https://discussions.apple.com/message/18078180#18078180
https://discussions.apple.com/message/18078351#18078351
https://discussions.apple.com/message/18078326#18078326
https://discussions.apple.com/message/18078599#18078599
https://discussions.apple.com/message/18078600#18078600
https://discussions.apple.com/message/18087017#18087017
https://discussions.apple.com/message/18082439#18082439
https://discussions.apple.com/message/18086263#18086263
https://discussions.apple.com/message/18083552#18083552
https://discussions.apple.com/message/18103713#18103713
etc...

When did home sharing stop working

I used to use Home Sharing with iTunes but as of late it just won't work. I'm using a first generation iPad, iTunes 12.01.26, and Windows 8.1. I can close and reopen iTunes and it will show up temporarily but within minutes it's gone. It used to work flawlessly but some update killed it, either iTunes or Windows 8.1.
I've adjusted power settings on my PC so that it doesn't go into sleep mode, uninstalled and reinstalled iTunes, done a factory reset on my iPad, even done some tricks around IPV4 vs. IPV6 in my network settings. Nothing works.
I've looked all over the forums for some kind of solution but after awhile it just seems like Apple doesn't want to be bothered with finding out or fixing the problem so they created these forums so end users can figure it out amongst themselves.
I was considering getting a new iPad but one of the main features that attracted me was Home Sharing. If it's not going to work anymore there's no compelling reason for me to stay with Apple as I can get the other features I want from a similar Android tablet at half the price.

Howdy David,
Welcome to Apple Support Communities.
It sounds like you’ve done quite a bit of troubleshooting on your iPad and PC while trying to resolve a Home Sharing issue. If you haven’t already, take a look at the article linked below which provides a lot of great troubleshooting tips that you may not have tried yet.
Troubleshooting Home Sharing - Apple Support
So long,
-Jason

Home sharing stops working with Apple TV after about one hour.. Apple TV drops my MAC and says Home Sharing not available.

Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
I have home sharing turned on in iTunes 10 no issues their
Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
About an hour later, home sharing shows up in Apple TV again..
Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
I have home sharing turned on in iTunes 10 no issues their
Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
About an hour later, home sharing shows up in Apple TV again..
Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

Upgraded itunes to 10.7 and home sharing stop working

I upgraded itunes to 10.7 and home sharing on the Apple TV stopped working. That is why I bouught it. Is that it? Is it now a boat anchor?

Hello tollgater,
Thank you for using Apple Support Communities.
If home sharing is not working take a look at this article. It has information for iOS and OSX.
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Have a nice day,
Mario

Home Sharing stopped working

I've been using home sharing on my Ipad 2 and Apple TV for almost a year now with no problem. 2 weeks ago I did the most recent update and now home sharing doesn't work. It'll work for maybe 4 mins right after I start up Itunes, but then it will just stop working, like I turned my computer off or something...please help! I didn't do anything different to my computer, I'm pretty sure it happend because of the last update.
Oh and if it matters I use a PC.
Thanks

Sometimes thing can go a little whacky when updates come out. It's happened to me when I've update iTunes. Actually, at times I hesitate to update for that reason. I am still holding off updating the the most recent version right now.
I would double check in the iTunes preferences ... launch iTunes and go to Edit>Preferences>Sharing - and make sure that the library is still selected to be shared.
You could try rebooting the router again or maybe even totally uninstall and reinstall iTunes. You can try rebooting all of the other devices but I would guess that the issue is with iTunes and not the devices - but that is just an assumption.

HT2463 Home sharing stopped working. Windows 8 Netgear wndr3700 router

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