HT2470 On my mac there is a 3cm black space on either side of the screen, how do i get rid of it?

On my Macbook Pro 13 inch, there is about a 3cm black space and made finder and all my windows smaller, can you help please?

michelinedales wrote:
On my Macbook Pro 13 inch, there is about a 3cm black space and made finder and all my windows smaller, can you help please?
System Preferences > Displays > and try 1152 X 720 or another suitable resolution
Pete

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There is 7.82 gb of "other" data on my iPhone. How can I get rid of this? It's taking up a lot of space

I plugged in my iphone today and saw that the "other" portion of my used space was at 7.82 gb! I'm not sure what this is exactly, but how do I get rid of it or make it saller because it is hoging up a ton of the space on my phone!
Note: I have been noticing that whenever I plug in my iphone to my Mac to sync it, the "other" data gets larger, just slightly. Is that normal?

Restore from a backup will get you some 'other' back.
Still not happy, Restore in iTunes, Setup as new. Sync back personal data using iTunes Tabs

There is an app on my iphone 5 that floats around, it clear, square with circle in the middle how do I get rid of it

There is a clear, square with circle in it app on screen that moves around, how Do I delete it?

I think you may be talking about the zoom assist feature. It allows you to drag that "clear square" you were talking about over a certain part of your screen and then zoom in on it. It appears when you quickly double tap your screen with 3 fingers at the same time. It should disappear when you do the same thing - just double tap the screen using 3 fingers at the same time.

My Mac has developed 2, 1 inch wide white lines vertically down either side of the screen. Is this the end? lines

My iMac has developed two 1 inch wide white vertical lines down either side. Is this the end? Or is there a fix?

LornaDer,
Run Apple Hardware Test in Extended Mode, you probably will need to run the test 2-4 times as errors do not always appear on the first pass. If you get errors then that indicates you have a hardware issue and need to take the machine into an Apple Store or AASP to be professionally diagnosed. At that point you can then determine your options.

I upgraded to the latest version of firefox and when i click on a icon on my desktop after logging out of firefox it gives me the error message : there was a problem sending the command to the program how do i get rid of this?

'''bold text'''

@sjpierce - I don't believe that this is a Firefox-specific issue, but it does sound like you have some sort of malware on your machine. What was this innocuous link that you clicked on? A lot of viruses and malware make their rounds on Facebook.
Regardless, what I would do is this ( I assume you're running Windows):
* Download the Free and awesome Microsoft Security Essentials (MSE) via [http://www.microsoft.com/security_essentials/ http://www.microsoft.com/security_essentials/]
* Next update MSE and do a full system scan to ensure you don't have any existing malware on your machine. If so, clean it off and reboot. Keep doing this until you come up clean.
* Refer to this article on SUMO [[Profiles|Profiles]]
* Delete your old Firefox profile, create a new one and launch Firefox 4 again using the new profile
You should be back to normal at this point.
If you are running an OS like Mac OS X or Linux, it's unlikely that you have malware and you should probably clean your Firefox profile and start over again.

There are adds and pop-ups everywhere they shouldn't normally be, how do i get rid of them?

when i go on tumblr, a blogging website, i get theses adds at the top of my page that lag my browser. i also get little square adds every few posts, down my dashboard. im not sure if its because i downloaded something bad, or a virus, or i don't know. but everything in general is lagging. these adds, pop up on every site i go to. they are super annoying! i ran CC cleaner, and it didn't work. I'm trying to avoid a system reboot....again. so, i need an easy solution to avoid getting these silly things.

You didn't mention which security software you run, but you may want to run some supplemental security scans. These two tools are highly regarded:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/
Meanwhile, within Firefox, disable ALL newer, nonessential, and unrecognized extensions here:
orange Firefox button (or Tools menu) > Add-ons > Extensions category
Any change?

I am using the old imovie HD on my old Mac laptop... it works fine, but when I export a video to YouTube there is a black frame around it.. how do i get rid of that? thanks!

I am using the old imovie HD on my old Mac laptop... it works fine, but when I export a video to YouTube there is a black frame around it.. how do i get rid of that? thanks!

Hi MyAppleID99,
You may want to check to make sure the clip hasn't been moved back and forth between wide screen and standard aspect ratios; sometimes a combination of letterboxing and pillarboxing can lead to a black frame "windowbox" when playing the final video. You may find the following article helpful:
Apple Support: What are Letterboxing, Pillarboxing and Windowboxing?
http://support.apple.com/kb/ht2320
Regards,
- Brenden

My mac book air has a virus which is creating a lot of issues...how do i get rid of it? is there a free software to detect it and remove it?

my mac book air has a virus which is creating a lot of issues...how do i get rid of it? is there a free software to detect it and remove it?

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

On my Mac Book Air when I open it up the Log In Screen is there but I cannot log in because the rainbow spinning ball is permamently there. How do I get rid of it so I can log in?

On my ac Book Air I have opened it up and te Log In screen is showing but so is the Spinning Rainbow Ball which willl not go away. How do I get rid of it so that I can log in?

Hello cdcamp,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
To perform a Safe Boot, press and hold the Shift key immediately after your Mac starts up.
Best of luck,
Mario

I transferred data from my external hard drive to my restored Mac Book Pro via migration assistant and now my external hard drive in time capsule has red minus signs. How do I get rid of that without getting rid of any of my data?

I used Migration Assistant to transfer my data from my external hard drive via Time Capsule to my restored Mac Book Pro. When I now go into Time Capsule I there are red minus signs in the corner of all the folders that are contained in my back up. How do I get rid of this and access my previous back-ups?

Select the drive and Finder > Get info and at the bottom "ignore permissions on this volume"
You can copy the files, but the ownership on the files still belongs to the other user account, once your done copying, then perform a #6 Reset Users Permissions and that will set all the ownership to that account.
..Step by Step to fix your Mac
Another method is to copy the entire folder, then change it's permissions.

TS2530 When I put a burned cd from one Mac into another Mac, song titles do not show up! I have to enter them manually! My CD player reads the titles that i on the cd; how can I get my Mac to do so?

When I put a burned cd from one Mac into another Mac, song titles do not show up! I have to enter them manually! My CD player reads the titles that i on the cd; how can I get my Mac to do so?

The problem is that I burned these CD's myself from music that I added from my personal collection to iTunes. The INFO is ON the CD's (it appears perfectly when I put the CD in my Numark mixer...so I know the info is on the CD), but for some reason, my MAC PRO will NOT read the info on the burned CD when I place the CD into the MAC PRO. The CD was burned on a MAC that I no longer own. But there HAS to be a way to transfer songs from a burned CD with the INFO that is on the CD burned with iTunes.
PLEASE HELP!
-Old Appel

Since update of my MAC my Notes no longer appear on my Mac but are still available through iCloud on my iPhone and iPad. How do I get my MAC to sync with the other devices as e'thing else has synced on my MAC through iCloud.

Since update of my Mac Book Pro my previously drafted Notes no longer appear on my Mac but are still available through iCloud on my iPhone and iPad. How do I get my Mac to sync with the other devices as e'thing else has synced on my MAC through iCloud. Also since the update Notes no longer appear as a folder in "Mail" but are now a distinct programme-is there any way of returning Notes to the Mail programme?

Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple?

There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?

There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?

This could well be the notorious Mac Defender - which is an annoying program that tricks you into thinking that your Mac is infected with a virus, when the only infection is Mac Defender itself.
When surfing the web never EVER click on a link that says "Free anti-virus scan" or "Scan now" - they are nearly always scams which will end up infecting your computer. Although Macs are resistant to viruses, they're not resistant to user stupidity.
If you Google "Mac defender" then you'll find plenty of sites with instructions on how to remove this minor nuisance. Take this as a warning that you need to be more careful in your surfing habits.
Bob

I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?

I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?

Hello,
Flashback - Detect and remove the uprising Mac OS X Trojan...
http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
/Library/Little Snitch
/Developer/Applications/Xcode.app/Contents/MacOS/Xcode
/Applications/VirusBarrier X6.app
/Applications/iAntiVirus/iAntiVirus.app
/Applications/avast!.app
/Applications/ClamXav.app
/Applications/HTTPScoop.app
/Applications/Packet Peeper.app
If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
Check now whether your Mac is infected by Backdoor.Flashback.39!
http://public.dev.drweb.com/april/

Help! My outgoing mail has the image of pink lips in the upper right-hand corner. I did not put it there; it is fun but not exactly professional! How do I get rid of it?

Please help! My outgoing mail messages arrive with an icon of pink lips in the upper right-hand corner. I have no idea how it got there. This is cute but not really professional. Does anyone know how I can get rid of it? Thanks!

It's been almost three years since I bought and set up my most recent Mac but if I recall correctly .....
When you initially set up your Mac, you were offered the opportunity to snap a photo of yourself in order to associate your photo with your user account on the computer. If you declined the photo I think the Mac will pick or suggest a picture from the preinstalled selections in the accounts pane of the system preferences. You can change the picture but you cannot delete it totally. That picture is part of your ID for that user account on the Mac.
If you want to change it, Open System Preferences and click on accounts. Click on your account to change the picture. You will have to unlock the preference in the bottom left corner - and to do that - you need to enter your password. Click on the picture of the Eagle and then all of the preinstalled photo choices pop up in another window. Select another photo and then clcik the lock icon again when you are done.

HT2470 On my mac there is a 3cm black space on either side of the screen, how do i get rid of it?

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