HT2471 I have MacBPro and when I call wifes I Pad, she can see me but not hear me.  What can I do to fix this?

I have MacBPro and when I call wife's I pad, she can see me but not hear me.  Any fix?

HI,
I presume this is  FaceTime you are using on the Mac ?
Make sure these ports are open in your router
http://support.apple.com/kb/HT4245
9:37 PM      Wednesday; December 26, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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