HT2474 I am trying to update Adobe but it says I need to close Dashboard Client, how do I do that?

How do I shut down "Dashboard Client"? I am getting this message when trying to complete my new Adobe update.

Thanks Brody, I read more on the Adobe site and found out this update couldnt be used due to my 10.9 server, I'm not sure about my signature not match the forum, I'm new to this sort of thing

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Trying to install flashplayer 10 it says I need to close mozilla firefox how do I do that?

I am trying to install flash player # 10 and get a warning that I need to close mozilla firefox can you tell me how to do that?

File > Exit or Firefox Button > Exit
Then verify that Firefox is completely down, give it 30 seconds before checking then
use Ctrl+Shift+Ext switch to the "Processes" tab ( win7 only shortcut) then
if firefox.exe is running end the process
if plugin-container.exe is running end the process

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why?

I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??

The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.

Tried to update ITunes, but keep getting error: Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services". How do I get my ITunes back?

Tried to update ITunes, but keep getting error: Service "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services."
So how do I get my ITunes back?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do?

I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do? It also says its unavailable. Please help.

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

I tried updating itunes but it says itunes needs a program to continue installing i tried like every single solution i could find but nothing worked?

Tried updating itunes but it says itunes needs a program to continue?

Well, what program does it say that it needs to continue?
If you want/need help, provide specifics.

Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. I have exhausted the suggestions on the support page. I have no choice but to use a different browser.

Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. This is a common problem, as I have seen many posts with the same problem. I don't know what else I can say about it, it is pretty straightforward.

http://kb.mozillazine.org/Kill_application

I just bought ilife11 from a friend and tried to install it but it says I need to have 10.6 or later.  I have 10.5.4.  Can I upgrade to the latest version with a "download" ?

i just bought ilife11 from a friend and tried to install it but it says I need to have 10.6 or later. I have 10.5.8. Can I upgrade to the latest version with a "download" ?

entatty5 wrote:
... snow leopard, which I don't have. Do I have to go program upgrade by upgrade? I can't just go from 10.5.8 to the latest? Thanks for the help.
You need Snow Leopard before you can go to Lion...
Check that your Mac meets the System Requirements...
Snow Leopard Specs:
http://support.apple.com/kb/SP575
Lion Specs:
http://www.apple.com/macosx/specs.html

HT1420 One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

Deauthorize all.
Then authorize the active computers.

I am trying to recover from a hard-drive crash & need to reinstall photoshop. How do I do that?

I am trying to recover from a hard-drive crash & need to reinstall photoshop. How do I do that?

What version of PS? If it's CC, just reinstall the CC application manager then PS and sign in. For an earlier version you will need to call Abobe to have you S/N reset.

I want to sync some apps but itunes says i need to authorise my computer, how do i do this?

i want to sync some apps but itunes says i need to authorise my computer, how do i do this?

Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Also, are you sure you authorized the right account? Could some media be purchased with another account?

My iphone 4 is not showing up on my itunes. have tried to update itunes but it says tat it is the most current version. my mac is also saying that it is the most current version but i dont think it is? any suggestions?

my iphone 4s is not showing up in my itunes. I have tried to update itunes but it is telling me that it is the newest version. Have also tried to update my mac, which is also telling me it is the latest version (no updates) but i dont think it is.
any suggestions please?

Which Mac OS X do you have installed?
With iTunes open, from the menu bar click iTunes > About iTunes
The latest version is 10.5.2

I have a new laptop and i downloaded itunes,i have an account already.i want to put all my tunes on the new computer but it says i cant until i authorize it.how do i do that?

I bought a new laptop and downloaded itunes.I tried to download all the tunes i have on my account but it sats i have to authorize my computer,how do i do that?

go to the store tap up on the top of itunes and click the store tab and on therir ther should be some thing that says aturize computer click that and it should say you have so many computers regsterd if that dos not work just talk to me hope this worked

I am trying to update iTunes but it says I have an invalid signature

I want to update my iTunes but half way through it errors out and says I have a invalid signature. How do I fix this?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?

Trying to update FCPX but it says it's already installed but it isn't

I am trying to update FCPX on one of our MacPro Tower (not trash can / Cylinder ) computers.
It is running FXP X 10.1.x.
When I try to download FCPX 10.2 from the App Store it says I already have it installed... IT ISN"T.
I thought well maybe I need to reinstall OSX ...maybe that would help....
so I tried to do that and I got an error message that I am not connected to the internet.
I AM... and its working fine.
Both the WiFi and the Ethernet connections are fine.
So I am not sure what is going on here.
I am having trouble connecting to APPLE. for some reason.
I am using my apple ID on several computers since I am the Administrator over these 4 Mac Pros and a MacBook Pro laptop.
I am not having any issues except with this one computer for some reason.
any ideas?

Ok... I plugged my ethernet cable into a different connection on the wall... and I got through... however now it says that Apple can't find the Installation information about my computer and to contact apple care... my apple care has expired on this computer I'm pretty sure....
this is getting pretty frustrating.

HT2474 I am trying to update Adobe but it says I need to close Dashboard Client, how do I do that?

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