HT2480 hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5

hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5

Talk to your IT department...
Or if you're at University, talk to the computer team.
Most Uni's are using outlook.com as the server connection not mail.youruniversity.edu

Similar Messages

HT201413 trying to download rental film which was interrupted. tried different wifi networks. keep getting message that cannot download because network connection lost.any suggestions please

I have recently rented a film from itunes for the first time and stopped the download. Every time I now "search for available downloads" - using different wifi networks - I get a message from itunes to say that the network connection was lost. I have tried from home and work and am at a loss as to what to do. Any suggestions please?

Hi Moira Bain,
If you are still having issues downloading your iTunes Store rental with an error message about a lost network connection, you may find the troubleshooting steps in the following article helpful:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Regards,
- Brenden

Why can't I connect to the internet? It says that I'm connected, but then I get messages that my iPad isn't connected to the internet.

I've tried the troubleshooting things that I've seen, but it still doesn't work. The wifi notification on top says that I'm connected, but I can't get to any websites.
Help!!

The wifi symbol only indicates the presence of a wifi signal, not that you are connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I get a message that says iTunes could not connect to the iTunes Store.

After I downloaded the newest version of itunes, I now cannot get into the itunes store. I get a message that says iTunes could not connect to the iTunes Store. Is anyone else having this issue and if yes how do I fix it?

I've got the same problem. Windows 8 with iTunes 11.0.1.12. Internet connection is fine otherwise. I've been through the troubleshooting steps listed on support without success. Running network diagnostics says Secure link to iTunes Store failed.

I get message saying system administrator has set policies to prevent this installation; when trying to uninstall message says you do not have sufficient access to uninstall itunes please contact your administrator. i am administrator.

when intalling itunes i get message saying system administrator has set policies to prevent this installation; when trying to uninstall message says you do not have sufficient access to uninstall itunes please contact your administrator. i am the dministrator.

Windows right?
Likely your not the administor any more, the botnet is.
Check on this site really quick if your part of a botnet
http://botnetchecker.com/
All clear? Hopefully. Backup your files to a external drive, cd or dvd, USB keye etc off your computer.
Run the sfx file on this site and it will burn to a cd.
http://www.avira.com/en/support-download-avira-antivir-rescue-system
Next hit your BIO's key and set the cd to boot first, run the scanner and see what it pops up.
If your all clear then create another Admin, transfer your files over from the first Admin.
See if that works, eventually when your totally over to the new Admin, delete the old one.
If you can't create a new Admin, find out who locked your machine down, like your parents or it's a school computer?
Likely installed spyware or "nanyware" to watch you.
Hope that works.

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

First we need to check , whether the LAN settings is set to detect settings Automatically or not.
Follow below steps .
1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
Then launch Premiere Elements 12 and try to sign in.
If the settings were already set like that or you face same issue after signing in , let me know

I keep getting a " the connection to the server failed" when trying to use hotmail

I keep getting a "The connectioin to the server failed" when trying to use hotmail

Go into Settings, Mail, Contacts, Calendars, select the Hotmail account and check the account settings. Did you set it up with the Hotmail preset? Has this account ever worked on the iPhone? What other troubleshooting have you done?

Getting message "we are unable to complete your activation at this time" when trying to update iphone 3gs to ios5

After downlaoding ios5 and installing I get the message "we are unable to complete your activation at this time" when trying to update iphone 3gs to ios5 using itunes. Can anyone help?

Hi David,
any luck later?
I'm experiencing the same issue and I see that you're also posting from China. Not sure is location-related but if you managed to activate you iPhone: how did you do it? Just keep on trying?
I'm a bit fed up of trying. It's already two full days...
Thanks, ciao.
Stefano, Shanghai

HT1459 cannot download itunes to my computer have received error message that cannot download and open itunes because the support piece did not download....please help

Question: I cannot successfully download itunes to my computer I have tried several times and every time after the download it says that I was unable to get the support piece and therefore cannot open itunes......please help.

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

When I try to access the itunes store I get an error message that my computer is not connected to the internet, even though it is. How do I fix this? Thanks.

For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Iphone 3Gs won't update i get an error message that says i am not connected to the internet. i HAVE TRIED ALL THE RECOMENDED TROUBLESHOOTING. ITUNES UPDATE WAS SUCCESSFUL AND I AM NOT HAVING ANY TROUBLE WITH THE ITUNES STORE. SO IT DOESN'T MAKE ANY SENSE

When I go to sync my iphone 3gs itunes alerts me that an update is available. I check to download an update. I then receive an error message stating that I am not connected to the internet. I am 100% positive that I am connected and before this download I was instructed to update itunes which I did without any problems and restarted my computer. I have tried all of the troubleshooting suggestions. I have no problem syncing or using the itunes store. I just can't get the update. I also have no problems with my iphone connecting to a wireless internet connection. Please Help!!!!!!

http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357

I am getting an error message that there is a problem connecting with the service

I am getting an error message that there is a problem trying to connect with the service when I try to convert a pdf to word on my subscription service. I checked to see if my subscription is still active and it is. My account is for Blaise Mazzoni. EMail: [removed]. Please advise asap.
Thank you,
Blaise

Hello, 2 other users in the French forum reported the same issue.: http://forums.adobe.com/thread/1402933 I don't know if there was a particular change in their machine/environment.

Anyone else get "connection to the server failed" when trying to get yahoo mail?

Suddenly I cannot get my Yahoo mail - I get the above message. I get all other mail - gmail, aol, etc. Spent over an hour on the phone with Apple (don't) Care, they blame Yahoo. "Yahoo is having issues" I was told. Yahoo is of no help. I've gone thru all the suggestions such as delete the accounr, replace the account, etc,. etc. I get Yahoo mail on my Dell laptop and my HP desktop but not on iPhone (5s), Apple Mini or iPad. Anyone have an idea to try or has anybody had this problem? Thanks!

Talk to your IT department...
Or if you're at University, talk to the computer team.
Most Uni's are using outlook.com as the server connection not mail.youruniversity.edu

Getting "The Report Application Server failed" when trying to view a report

I'm getting an error pop up:
Crystal Report Windows Forms Viewer
The Report Application Server failed
OK
When trying to display a report using the Crystal Reports viewer (as shipped with VS2008)
The stack trace implies it's having problems rendering the first page of the report:
     System.Windows.Forms.dll!System.Windows.Forms.MessageBox.ShowCore(System.Windows.Forms.IWin32Window owner = null, string text, string caption, System.Windows.Forms.MessageBoxButtons buttons, System.Windows.Forms.MessageBoxIcon icon, System.Windows.Forms.MessageBoxDefaultButton defaultButton, System.Windows.Forms.MessageBoxOptions options, bool showHelp) + 0x220 bytes
     System.Windows.Forms.dll!System.Windows.Forms.MessageBox.Show(string text, string caption, System.Windows.Forms.MessageBoxButtons buttons, System.Windows.Forms.MessageBoxIcon icon) + 0x18 bytes
     CrystalDecisions.Windows.Forms.dll!CrystalDecisions.Windows.Forms.MainReportDocument.GetPage(CrystalDecisions.Shared.PageRequestContext context = {CrystalDecisions.Shared.PageRequestContext}) + 0x6a9 bytes
     CrystalDecisions.Windows.Forms.dll!CrystalDecisions.Windows.Forms.ReportDocumentBase.GetPage(int pageN = 1) + 0x1a3 bytes
     CrystalDecisions.Windows.Forms.dll!CrystalDecisions.Windows.Forms.DocumentControl.ShowNthPage(int PageNumber = 1) + 0x79 bytes
     CrystalDecisions.Windows.Forms.dll!CrystalDecisions.Windows.Forms.DocumentControl.ShowFirstPage() + 0x48 bytes
     CrystalDecisions.Windows.Forms.dll!CrystalDecisions.Windows.Forms.PageView.ShowFirstPageEx() + 0x1ec bytes
     CrystalDecisions.Windows.Forms.dll!CrystalDecisions.Windows.Forms.CrystalReportViewer.ShowReport() + 0xea bytes
     CrystalDecisions.Windows.Forms.dll!CrystalDecisions.Windows.Forms.CrystalReportViewer.OnPaint(System.Windows.Forms.PaintEventArgs evtArgs = {ClipRectangle = {System.Drawing.Rectangle}}) + 0x182 bytes
     System.Windows.Forms.dll!System.Windows.Forms.Control.PaintTransparentBackground(System.Windows.Forms.PaintEventArgs e, System.Drawing.Rectangle rectangle, System.Drawing.Region transparentRegion = {System.Drawing.Region}) + 0x16c bytes
Any ideas how to fix this?

There is a good process for getting bugs fixed. However, you will have to provide a reliable way of reproducing the issue. E.g.; I can not go to R&D and ask that they fix a bug with a report that sometimes works and sometimes does not work.
I suspect the best way to approach this, will be to actually see the report and try to determine what part of the report may be the issue. To be able to share the report, you will have to create a phone case here:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300
and discuss this at length with a support engineer.
Ludek

TS1741 Can't update Apps. Get message that "Cannot connect to iTunes Store

I have an iPad2 using Wi-Fi through my home computer. The device seems to hook up to iTunes on the computer and sync all applications. On my App Store icon on the iPad2 it shows "16". when i try to update I get the message "Cannot connect to iTunes Store" select OK. All other selections such as Purchased, Categories, Top Charts, Genius and Featured all seem to work. I was even able to download an app. I used to be able to update apps from my iPad2 through any wireless connection. Anyone have a fix for me.
Thank you in advance for your help in this matter.
Stephen

See if this weird fix works for you.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.

HT2480 hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5

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