HT2480 Ipad mini - exchange email stopped working randomly Error: "Cannot get mail. The connection to the server failed."

I got an iPad mini over Christmas and have had no issues setting up/managing my email until yesterday. I've had my Exchange email working for almost a month, and yesterday I stopped getting emails and getting the error: "Cannot Get Mail. The connection to the server failed."
I tried resetting the device (multiple times) and deleting and recreating the Exchange account (multiple times). This is getting annoying because it worked fine up until yesterday. I'm not aware of any updates to the device, or any changes that have occurred since yesterday.

Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
http://www.pcmag.com/article2/0,2817,2413283,00.asp
What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
I hope this helps.

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Lately, when I pull up my emails a popup tells me "Cannot Get Mail, the connection to the server failed." Yet, emails deposit in my Inbox. What is going on?

I reset my Ipad a few days ago. Now, whenever I check on my emails, I get a msg saying CANNOT GET MAIL, The Connection to the Server Failed. But, all my emails are there sitting in the Inbox. How can I eliminate this annoying notice?

Hello there nonozec,
Thank you for using Apple Support Communities!
It sounds like you can receive emails, but you still get an error saying that Mail could not get your mail.
I would recommend this troubleshooting from the article named iOS: Unable to send or receive email found here http://support.apple.com/kb/ts3899
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
While the title of the article is about different symptoms, the troubleshooting portion is relevant.
All the best,
Sterling

HT1694 Still getting error: "cannot get mail the connection to the server failed" please help, for ipad 1; for hotmail account

cannot get my hotmail email with an ipad, get a connection to server failed error. I have tried to delete and install the email with area on settings, did not change. This email did work in the past until today,
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Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
http://www.pcmag.com/article2/0,2817,2413283,00.asp
What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
I hope this helps.

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About 4 days ago my work email stopped working altogether. Every time i open the application, a message 'Cannot Get Mail - The connection to the server failed.' appears. This happened about a day after i installed 2.2 firmware.
I spoke with my IT department and they haven't made any changes on the server.
I deleted all mail accounts on my phone but to no avail. I did a complete restore of the phone and it still doesn't work.
I had my phone replaced yesterday for a different issue, it came with 2.1 software and i still was not able to connect to the server.
One more thing, when i initially set up the account, i get an error message 'Unable to Verify Certificate'.
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Message was edited by: imbGraff

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I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

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Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
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Suddenly my iPhone and all other apple devices have stopped letting me access my emails. I keep getting the message "cannot get mail, the connection to the server failed". Can anyone help?

All my apple devices have suddenly stopped allowing me to access my email account. I keep getting a message saying "cannot get mail, the connection to the sever failed". What has happened and how do I fix it?

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HT2480 hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5

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Talk to your IT department...
Or if you're at University, talk to the computer team.
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Since the upgrade to 2.2, I seem to be having a very frustrating mail issue that i cant seem to fix.
While trying to download my mail from my INBOX (on an exchange server) i get an error message - "Cannot get mail - the connection to the server failed"
ALTHOUGH when syncing my Sent mails, Calendar and contacts i have no issues.
I have tried rebooting the iphone as well as deleting my mail settings and reloading. The reloading was close to working as the iphone did download some messages (in the inbox) but stops someway through it and gives me the error message. Once i get the error message the phone will not download anymore / other mail messages.
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Hope this helps someone like me, who has trying to figure out what went wrong. I have an iPhone 3G and ActiveSync to Exchange 2003 was working perfect for month's. All of a sudden today it stopped syncing my inbox and my battery just about died? Searched and Searched, rebooted Exchange, removed email account info, still not luck keep getting "Cannot Get Mail" "The connection to the server failed" message. The weird thing is I could get to my sent items, Calendar and AD contacts? But a thread in another Apple forum opened my eyes to what the problem was...a corrupt email in my inbox. Not sure what email it was I pretty much deleted every email I had after the last one I received on the iPhone. But it fixed the problem, no messing with Exchange virtual directories...nothing...just deleted a corrupt email!
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Is anyone getting this message when trying to access Yahoo Email? "Cannot Get Mail, The connection to the server failed?"

Is anyone getting this message when trying to access Yahoo Email? "Cannot Get Mail, The connection to the server failed?"

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On my I pad Mini I keep getting the message "Cannot get Mail" The connection to the server has failed.
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An iOS fluke or mail app glitch maybe. Not sure anyone will know why you get it. Do you're ever close the mail app? Try closing it and reset the iPad and see if the message goes away.
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HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

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My iPad just recently started a message saying"cannot get mail" the connection to server failed. It won't bring up my yahoo mail.....how do I fix??

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Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
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Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

HT2480 Ipad mini - exchange email stopped working randomly Error: "Cannot get mail. The connection to the server failed."

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