HT2497 Hi Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password. Please can you help me. Grateful
Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
thanks
If you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over.
Similar Messages
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Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
GratefulIf you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over. -
I have a Iphone 2 bought several years ago from the us, and used it in romania with a romanian number and in the uk. I think it was unlocked in the us by iphone. I did a stupid thing and I reset the phone to the factory settings and now I inserted a lyca sim and it says that The sim card inserted does not seem to be supported. please help me!!!
I'm assuming you're referring to the original iPhone.
More than likely, it was jailbroken or hacked to unlock it.
In the US, all of the original iPhones sold were locked to AT&T. AT&T did not offer unlocking at the time.
The best case scenario is that it has now re-locked to AT&T. Luckily, AT&T now offers unlocking. All original iPhones were sold at full retail. They were not subsidized.
Submit a request here and see if they will unlock it. https://www.att.com/deviceunlock/#/ -
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.How can i do it?Now I live in Myanmar(Burma).Please can you help me?........
<Personal Information Edited by Host>RichardRicardo wrote:
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.
Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
There is No Workaroud for Activation Lock. -
please can you help me to solve my problem ( I have iphone is linked with Apple ID and I forgot that Apple ID and I can't remember it , I need thats Apple ID to activate my iphone ,,, what should I do ?
mohammed aljasim wrote:
there are many people that error is happened with them and one of this people is me ,, Apple must be find the solution for this problem
You are absolutely WRONG. Apple bears no responsibility in this at all. YOU purchased a STOLEN phone. You are guilty of receiving stolen property at best. Take it back to wherever you bought it and demand a refund. Failing that, turn it over to the police. You got ripped off. I'm sorry you wasted your money, but there is NOTHING Apple or anyone else can do for you. Only the rightful owner of the phone can unlock it. -
Dear Apple Support,
I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan and can not use my Iphone in Astana.
Please, Can you help me?
Best Regards,
Danalyk ZhakeyThis is not Apple support. It is a user to user forum.
It would seem that you bought a phone that is locked to a carrier in Poland. You would either need to contact this carrier to discuss unlocking, or return or sell the phone and buy an unlocked one. -
I have 3 Iphone 4S and all have the same apple ID which is causing problems as far as contacts are concerned,when i sync 1 of the phones to my comp the contacts appear on all the phones.How do i create a new ID for each of the phones do I have to reset the phones to factory settings first,any help would be appreciated.:)
Hello marie196,
Thanks for the question, and welcome to Apple Support Communities.
You do not necessarily need to restore the device to factory settings, but rather sign out of the four services that utilize your Apple ID: iCloud, iMessage, FaceTime, and iTunes & App Stores. Once signed out, you can sign in with a new Apple ID. For more information, see the following article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Additional Information: You may encounter an error regarding a 90-day limit. For information on this, see the following article:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627
Thanks,
Matt M. -
I used my apple ID for my daughters new iPod and now we have the same number! Please help
I just started up my daughters new iPod and use my apple id and now we have the same number! How do I change this on my daughters iPod? I want her to be able to use my apple ID but I'd like her to have her own number... Is this possible?
Create a new ID for her:
On the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Continue to use the common ID for Settings>iTunes and App stores. -
I just bought my first Iphone the 5S and when I turn on my bluetooth the ringtone for my text, calendar, etc. comes through my Bluetooth instead of the phone. Is there a way to have the tones use the phone while bluetooth is on?
I would also like this issue addressed.
I am using a Plantronics Voyager Pro+ and when it is connected to my iPhone 4, email and text sounds are not audible through the phone. The phone just vibrates when a new text or email is received.
I don't really care if it plays through the headset, but it should at least play through the phone. I tested the headset from a BlackBerry and the alerts play fine.
Message was edited by: picardsm -
I clicked on "Erase all Content and Settings and now my ipad is not working, only the apple logo appears. how to i reset it back?
Some please show me how to reset it.Here is some information from Apple:
http://support.apple.com/kb/TS3274
http://support.apple.com/kb/HT4057 -
hi I bought an America iPhone 5 and went on all mobile networks was blocked when I got home in Romania phone does not recognize any SIM not working sorry my english not good please can you help me
Ask the carrier in the US who the phone is locked to if they will unlock it for you - put an unlock request into that carrier.
Other than that and if they refuse to unlock it, then there is nothing you can do except buy a new phone. -
I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all i have on the screen is the apple logo.I have hooked the phone upto itunes but nothing is happening. What do i do? Can someone help please???
Sorry, due to the Terms of Use problems with jailbroken devices can't be discussed here.
You can only get help from those people who told you to modify the software, only they know what the jailbreak did to the firmware. -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
i bought an itunes card - loaded on my ipod touch - it shows the $ is there but will not let me buy anything - says I need a verification - I don't know what to verify.... Can you please help?
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
My dad and i share the same apple ID and now we have the same contacts. Help please
When my dad got a new phone he got all of my contacts because we have the same apple ID so how do i get my contacts off of his phone and also if he deletes one of my contacts off of his phone it gets deleted off of my phone. Can someone help me? Thank you
To fix this, one of you needs to migrate to a new, separate, iCloud account. To do this, start by saving any photo stream photos you wish to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow, then tapping Save to Camera Roll. If you are syncing notes with iCloud, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud), choose Keep on My iDevice and provide the password to turn off Find My iPhone. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com from your computer and delete the other person's data from your account.
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