HT2499 dvd player - what do i do if i get a msg saying supported disk not available

Trying to play a dvd movie on my MAC. My DiscBurner type is OPTIARC DVD RW AD-5680H. After puuting DVD movie in and click play with the remote it says Supported Disk Not Available. Have MAC OS X 10.6.8

Found my problem. I had VMWare open and running Windows 7. Windows media player was tring to run the DVD and the same time my MAC was so I shut down the Windows & and VMWare and then it released whatever hold it had on it and the came right up on my MAC. Issue resolved.

Similar Messages

Trying to play DVD movie... Supported Disk Not Available.

The DVD works on my home DVD player and also my Windows machine. I get an error saying "Supported Disk Not Available".
Any suggestions?

I have been experiencing this since couple of days. I have installed a Pioneer DVR-112 quite recently and have also tried out PatchBurn.
I have resolved my problem at least for now by removing all PatchBurn profiles.
Since I am thinking that this is a sporadic issue, I am not sure whether this has eliminated the problem.
Message was edited by: MacOne

DVD Player problem - "supported disk not available" ?

Hi all,
Running DVD Player 4.6.5 on Tiger. Up until a while, everything was fine. Now, it won't play any DVD. It starts when I insert a DVD, but does not start playing automatically (which is what the setting currently is). When I start playing manually, all I get is the message "Supported Disk Not Available" with a stop sign beside it.
Any suggestions/ideas/things to look into?
Thanks,
Simon

Mine does this on occasion.
Haven't figured out what the problem is but restarting fixes it.
Can't get it to repeat the problem enough to troubleshoot it.
I posted a year ago but no responses.
http://discussions.apple.com/thread.jspa?messageID=4112854&#4112854

Why does the DVD player say "supported disc not available?"

So, regular DVDs will play and are recognized on my Macbook Pro, but I'm trying to play a recordings DVD (for a music literature class) and the DVD player says "supported disc not available." The DVD is supposed to work on my operating system since it's the newest one, but I don't know how to fix the problem! Please help!
Thanks!

I'm having the same problem lately. I have a mid 2010 21.5" iMac with an internal SuperDrive running Yosemite. I tried putting in "Dawn of the Planet of the Apes" and "The Giver" rented from RedBox. Both spin sputter for a bit and then eject the disk back out. So, it never mounts and no software (Finder, Disk Utility, DVD Player) ever gets a chance to see it. Both play fine in a 15 year old DVD player, and my purchased copy of "The Dark Knight" mounts just fine in the iMac. So, I have to assume that something is being done to the DVD's that rental companies are given to prevent them from mounting or something.
Not having any luck on Google trying to confirm that.
I guess I need to amend this. Both DVD's play fine in a early 2011 13" Macbook Pro with the internal SuperDrive. It's running Mavericks still and has a "MATSHITA DVD-R UJ-8A8". The iMac has a "OPTIARC DVD RW AD-5680H". Not sure if it's the drive, the OS, or what (although I will say I'm fairly certain I was having this problem on the iMac before Yosemite, so it's probably not the OS).

How can I eject a dvd that will not play and says "supported dish not available, also DVD player encountered a system error -69902

I am unable to eject a DVD. When I try the screen says "Supported dish not available." Before that a DVD stopped playing and the screen said 'DVD player encountere a system error -69902. How can I get the DVD out?

restart your mac while holding down on the mouse.

I'm running OS X 10.7.5 on my MacBook Pro. I can't get a DVD to eject. I'm getting an error message "supported disc not available". How can I get the disc to eject?

I'm running OS X 10.7.5 on my MacBook Pro. I can't get a DVD to eject. I'm getting an error message "supported disc not available" when I try to use the DVD player eject button. It also does not show up on my desk top as an icon as it normally would. How can I get the disc to eject?

see Thread
https://discussions.apple.com/thread/3996208?start=0&tstart=0
and Kappy reply

IDVD says 'supported disk no available,' does not burn too DVD!?

I have an Apple Imac G4 10.4.11, with iDVD 5. I have a 1 hour 20 minute 'AVI file on my computer that I want to burn to a DVD. I clicked 'Open New Project' on iDVD, then clicked 'File' and 'Import Video' and added my 'AVI file. I put in the disk ands started the burn. It took hours and hours then it ended and DVD Player popped up and a message came up on iDVD saying 'Supported Disc Needed,' but it accepted this disc, it is a DVD RW disk. How do I fix this?

Hi
There are several things to this.
A .avi is a container that can carry several different codecs - most often not working with iDVD - but need's to be converted to something iDVD likes as streamingDV, .H264 or AIC (last two I think)
• MPEG Streamclip
• QuickTime with Pro activated
• Flip4Mac - There is a free demo - to test and see if it works - usually does
B. Mac and iDVD are picky regarding DVDs used. Memorex and Cheap brands usually gives problems.
DVD-RW so to a Problem maker
I use only DVD-R from Verbatim.
C. A DVD can be burned into two types. Data-DVD and Video-DVD. To get an Video-DVD one has to wait to insert the DVD until iDVD asks for it (or burn it via Apple Disk Util tool from a DiskImage). If inserted too soon - Mac OS will ask You to Format or Eject it. If formatted You've got a Data-DVD.
Yours Bengt W

My Mac Mini doesn't recognize my Avengers DVD--it keeps saying "Supported disc not available." I've tried other DVD's which work, but not this one. itunes and everything else has been updated to the newest versions. Help?

My Mac Mini doesn't recognize my Avengers DVD--it keeps saying "Supported disc not available." I've tried other DVD's which work, but not this one. itunes and everything else has been updated to the newest versions. Help? Also...It doesn't recognize the digital copy DVD.

I have ALL the exact same symptoms as on my home computer.
It sure sounds to me like something on the iPod is broken. If it's under warranty then I would send it back for repair. If not, check out some of the web repair services, such as iPodResQ etc.

DVD will not play and states "supported disk not available" and makes a weird noise and then ejects the dvd

My MacbookPro is only 5 months old and in really good condition. The only problem I am encountering is that when I insert any type of dvd disc, it starts to make this weird grinding noise that goes eeee-eeee, and then does that a couple of times and then the disc ejects on its own. When i try to play it with idvd, it does the same noise thing and then iDvd state "supported disk not available". The dvd does not even read on the computer.

If only five months old it is still under warranty. Take it back.

HT2499 why does my dvd player all of sudden say "supported disc not available" for dvds i have played in the past

My dvd player has been displaying "support disc not available" for all dvd's that i put in that just weeks ago were playing fine. ive tried cleaning the player and that did nothing...dont know what to do

I'm having the same problem lately. I have a mid 2010 21.5" iMac with an internal SuperDrive running Yosemite. I tried putting in "Dawn of the Planet of the Apes" and "The Giver" rented from RedBox. Both spin sputter for a bit and then eject the disk back out. So, it never mounts and no software (Finder, Disk Utility, DVD Player) ever gets a chance to see it. Both play fine in a 15 year old DVD player, and my purchased copy of "The Dark Knight" mounts just fine in the iMac. So, I have to assume that something is being done to the DVD's that rental companies are given to prevent them from mounting or something.
Not having any luck on Google trying to confirm that.
I guess I need to amend this. Both DVD's play fine in a early 2011 13" Macbook Pro with the internal SuperDrive. It's running Mavericks still and has a "MATSHITA DVD-R UJ-8A8". The iMac has a "OPTIARC DVD RW AD-5680H". Not sure if it's the drive, the OS, or what (although I will say I'm fairly certain I was having this problem on the iMac before Yosemite, so it's probably not the OS).

My Macbook Pro will not play a Disney DVD (Howl's Moving Castle). It says supported disc not available but it plays on my cousin's Macbook Pro.

Basically my macbook pro will not play this one DVD. It is a dvd that is fresh out of the package that I order from amazon and it is the second dvd that I have tried. Amazon sent me a new dvd when there were problems but both are not working but my laptop will play all other dvds, including the bonus dvd that came with the dvd i am trying to watch. I tried playing the dvd in my cousin's macbook pro and it worked. I already repaired discs permissions and restarted my computer but i cannot get this dvd to play for the life of me. When I put it in the disc drive the laptop buzzes for a few seconds then spits it out. When I open dvd player before hand and hit play it gives the message "supported disc is not available"

The laptop is about 2 years old, and I watch a lot of movies on it. I would think I had set the region but I could be wrong. I'm in North America wouldn't that be the preset? Also, how would you go about changing or double checking that. Also if a movie was from a collaboration of disney and studio ghibli (japanese studio) would that mean I have to change the region just for that one movie? It would be weird if it were that way because I have another movie by disney and studio ghibli, and it plays, for that matter so does the bonus feature disc that came with this movie....

Supported disc not available; i.e. imac not recognizing "burned" dvd

After using iDVD, and not being able to create a finished dvd from an iMovie project with my 1000mz iMac, I had to use my daughter's 1.4 gz iBook, and successfully burned a disc image.
After I burned a DVD from the disc image, it played fine in my home DVD player, and the iBook from which it was created. However, when I put the disc in my iMac, the disc was not readable within DVD player. I kept getting the following message:
"supported disc not available".
Although the name of the DVD appeared on the desktop, DVD player could not play the contents of the DVD. After visiting the Apple store, the "genius" suggested the super drive in the iMac is very sensitive, and after age, may not read all discs.
Now my question:
If i need to upgrade to a MacBook (so I have a faster processor to finish DVD projects), and the finished discs are not readable in my iMac, does this all make any sense? Is there another explanation as to why the finished disc was not readable in my iMac, yet was readable in 6 other Macs at the Apple Store? Could it be the media (I doubt), the super drive in the iMac, or the way in which the disc was burned using the iBook? (I used "Toast" to burn the dvd, not apple's "disc utility" .Any advice is most appreciated.

Is there another explanation as to why the finished disc was not readable in my iMac, yet was readable in 6 other Macs at the Apple Store? Could it be the media (I doubt)
Yes it could be the media....some drives don't like some kinds of media. You might find if you switch, things get better. I like verbatim. Is it a DVD-R or DVD+R? How old is your iMac?
http://www.videohelp.com/dvdmedia
the super drive in the iMac
Yes it could be that too. Could even be a dirty/dusty lens in the iMac. If it's not working now, I'd try a CD/DVD lens cleaning disk. Some users don't like these and think they can damage things, but not me. But use at your own risk.
or the way in which the disc was burned using the iBook?
Since it worked well in many other players, it sounds like you've got a pretty good burn. But I said pretty good. You can get better burns if you burn at slower speeds - I use Toast at 1X when I want the "best" burn. I doubt Toast is the problem though, just maybe the speed of the burn.
DVD compatibility is still not where it should be for home computers, Macs or PCs.
Download this:
http://dvd.kentidwell.com/iDVDUOFAQ2005.pdf
And read the section on errors, "why don't my DVDs play in any player"

When i burn videos to a dvd-r disc it works on my macbook but not on a windows/pc or my dvd player. How can i make it work on all the above and not just a mac product?

when i burn videos to a dvd-r disc it works on my macbook but not on a windows/pc or my dvd player. How can i make it work on all the above and not just a mac product?

Unfortunately, the recording & movie industry does not respect the rights of the people who make them money, and thus you can only use the paid-for content in ways they see fit. Even if I lived in a bunker where no one else could possibly see the movie I paid for, therefor I'm not 'sharing it illegally', I would still not be allowed in a blue moon to copy that movie to DVD for TV viewing. Someone will tell you to get an AppleTV. How about Apple give us one for free? Until this changes, people wanting to use their content in multiple locations will continue to download music & movies via torrents, legally or illegally.

One Step DVD in Mac OS X DVD Player = "Supported disc not available"

I created a few simple movies in iMovie HD 6 and burned them in iDVD 6 as One Step DVDs from the iMovie Project file using Verbatim 2x DVD-R discs. The final DVDs have no trouble playing in my standard component DVD players, however they won't play on any of my Macs. I get a "Supported Disc Not Available" error message when I launch DVD Player.
Is there a compatibility problem between DVD Player and DVDs burned with iDVD??

My version of DVD Player is 4.6.5 which works fine, but I don't EVER make OneStep DVDs. Check your version.

CONSTANT "Supported Disc Not Available" message when trying to play DVDs

Does anyone have any idea what the **** is going on with Leopard!? Specifically, whenever I insert a DVD to play it in DVD Player 5.0, i almost always encounter the message "Supported Disc Not Available". At first I thought perhaps it was that I was trying to use some DVD encoded or burned with really new technology or something but then thought that that wouldn't be the problem since Leopard was just released and well after the most recent video DVD formats. Furthermore, the DVDs in question were released years ago. That said, what the **** is going on. I've verified and repaired disk permissions millions of times. I've tried restarting, shutting down and waiting then restarting...nothing seems to help. Can anyone advise?

Hi everybody, I have experienced that frustration also. I don't clearly know why the message appears, however I know that it happens with discs burnt form a computer (just like ronanocallaghan said). I haven't found a way to solve the precise moment, however THERE IS a way around it. When you open DVD Player instead of clicking on "Play" go to File > Open DVD Media. Once the dialog box appears select the DVD, select the folder inside the DVD most likely called "VIDEO_TS" and click open. This way the DVD Player will successfully find the movie or whatever you are trying to see. I don't know the reason but hey, it works. Another weird thing is that this just happens in the computer because if you try to play it in a DVD it doesn't give not error! Hope it helps and i'll keep finding the reason of why it doesn't work!

HT2499 dvd player - what do i do if i get a msg saying supported disk not available

Similar Messages

Maybe you are looking for