HT2499 i have a 2004 imac went i put a dvd in the drive it see it but won't play it

i have a imac 2004 when i put a dics in the drive it seen the movie but it dosen't play it but it show the icon

What kind of disk is it?

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  • I how a imac G4 it seen dvds but won't play then

    i have a imac g4 went i put a dvd in the drive it seen the dvd but how can i play please help

    Did the drive ever work with DVDs? In the very first G4 iMacs, a DVD-capable drive was an expensive option, so it may not have the capability.
    Is this a commercial DVD, one that was burned, or a blank one to be burned?
    Finding out if you have a DVD-capable drive: do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info" button to launch System Profiler. Once there, use the left-hand "Contents" pane to select "Disk Burning." That will show this:
    [click image for a larger view]
    In the main pane you can see an entry for "Reads DVD" and, below that, what kind of media can be recorded.
    If "Reads DVD" reports "No," you are out of luck.
    If it says "Yes," the first thing to do is get and use a drive cleaning disk. You want the kind the works dry--not wet--using static brushes. I use this one:
    http://www.ixos.co.uk/us/ixos-products-detail.asp?PROID=595&Category=20
    I've loaned it to several friends whose Mac optical drives were pronounced "dead" by Apple techs, but a simple cleaning restored the drives to full function.

  • I have an IMac.  I put a folder on the desk top and now want to delete it.  The folder seems to be locked.  I went to get info and tried to unlock it but still can't delete it.  The folder has nothing in it.  Any help would be great.  Thanks

    I have an IMac.   I put a folder on the desk top and now want to delete it.  The folder seems to be locked.  I went into Get Info and attemted to unlock the folder and delete it.  Won't go away.   There is nothing in the folder.   How do I unlock this folder and delete it?   When I try to delete it, I'm asked for my password which I put in and is accepted, but will not delete the folder.  Any help would be great.

    If you are sure there is nothing in it, download trashit, a useful free app.   That will dispose of it.
    Download Trash It! for Mac - Force-empty your trash can. MacUpdate.com

  • I have a new iMac 27 and a new Blu Ray external drive.

    I have a new iMac 27 and a new Blu Ray external drive. What is the best way to burn a BluRay disk? I read about TOAST etc but they are getting bad reviews. What software is the best? Im running mountain lion of course. Anyone know of good software to burn this type of disk that ACTUALLY works?

    Okay, a couple of things:
    I still use (mostly) an old version of iMovie because it was/is the only version which will process footage losslessly. However, the newer versions are okay - just do not use the automatic share option, but use  the export to quicktime option where you have many options as to quality, size, etc:
    You will wind up with a .mov file you can drag into Toast to burn (or iDVD to add menus and burn). If in iDVD, you can either burn directly (but not bluray) or make a VIDEO_TS folder which can be dragged into Toast - I also use that if I want to keep a copy to burn later as it has all the necessary files so you can ditch or archive all your clips, etc.

  • I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account.  how do I fix this?

    I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account.  It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized.  How do I fix this?

    Hi stuartbonk,
    Welcome to the Support Communities!  Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
    http://support.apple.com/en-us/HT203160
    If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
    Authorize your purchases from an administrator account
    To authorize your purchases from an administrator account, follow these steps:
    Log in to the administrator account.
    Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
    Make sure you have the latest version of iTunes installed. You can download the latest version free.
    Choose Store > Authorize Computer.
    Enter your iTunes account name and password.
    Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
    Quit iTunes.
    After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
    The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
    Select a purchased song in your library and choose File > Get Info.
    Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
    Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
    If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
    If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
    OS X
    Quit iTunes and any other open applications until only Finder is open.
    Choose Go > Go to Folder.
    Type /Users/Shared/SC Info and click Go.
    If Finder is not already set to column view, set it by choosing View > as Columns.
    Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
    Restart the computer and open iTunes.
    Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
    Last Modified: Dec 16, 2014
    I hope this information helps ....
    - Judy

  • I have an ipad 2 and want to put my dvds onto the ipad. i have converted the dvd into an mpeg4 file but cannot get it to open in i tunes does anyone know how i do this?

    i have an ipad 2 and want to put my dvds onto the ipad. i have downloaded handbrake and converted the file into mpeg4 file but i cannot get the file to open in itunes

    I have the same problem , i've converted my videos to mp4 , by using different programmes and tried to open them in itunes but it didnt .
    Some people suggested the following although it didnt help me , it might help you
    One suggested to paste the videos that you want in automatically add to itune (  go to your music folder m then click on itunes , then itunes media , and you will find it there )
    Others suggested to o to the ontrol panal , then programmes and features m then lick on quick time (. Or itunes) then Change then repair
    If it didnt help. And you find another method m please let me know
    Thank you

  • HT1338 I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.

    Hi,
    I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.

    Typically this is caused by the internal list of compatible devices in the Mac being out of date.  All you should need to do is disconnect the printer from the Mac, run Apple Software Update (even if there are no updates, the list will still update), restart the Mac, connect the printer to the Mac, and add the print queue.  If that doesn't work, let me know.
    I am a printer tech for HP.

  • I previoulsy have adding many CD to my iTunes music library and then synched them with my iPhone so that I have all music in both places. And I could the CDs in iTunes or iPhone with no problems. Recently, my iTunes "sees" the music but won't play it. Why

    I have added many CD to my iTunes music library and then synched them with my iPhone so that I have all music in both places. Then I could the play them in iTunes or iPhone with no problems. Recently, my iTunes "sees" the music library but won't play any of it becuase "the original could not be found". If I attach my iPhone, then it pays them through the iPhone, but still not through the library in iTunes. How can I get the music library on my iPhone to transfer (i.e. restore it) to iTunes? I have iPhone 4S but have not upgraded to the iOS 6, and have not had any problems until last week.  Help!  Thanks.

    Check the manual for whatever backup program you used, or, if you just copied the files over, copy them that.
    How to restore data to your PC is outside the scope of these forums.

  • Please help. I recently upgraded to IOS 8.2 and i realised that all my downloaded videos from itunes have somewhat vanished. I see the cloud sign with the downward arrow. However they won't play, i am being required to DOWNLOAD them again.

    Please help. I recently upgraded to IOS 8.2 and i realised
    that all my downloaded videos from itunes have somewhat vanished. I see the
    cloud sign with the downward arrow. However they won’t play, i am being
    required to DOWNLOAD them again. This is both in my iPhone and Ipad. Is there
    any other way to go around this? As I do not want to download a second time,
    that would cost me more money.

    Hello ogojohn,
    Thank you for using Apple Support Communities.
    The   icon indicates an item that is available for download. This is usually because it has been downloaded previously by the account you are logged in under and will not be charge again for the download. See the following article, while it references iTunes for Mac and not iOS, it is the same. 
    iTunes 12 for Mac: Download previous purchases from the iTunes Store
    Regards,
    Jeff D. 

  • I have video embedded in a PDF, it plays fine on desktop but won't play on iPhone or iPad

    I have video embedded in a PDF, it plays fine on desktop but won't play on iPhone or iPad, is there a workaround? From what Ive seen through Google searches, I dont think there is but wanted to reach out to the pros.
    thank you for your help!!

    Read this:
    http://forums.adobe.com/thread/982072?tstart=0

  • We have a movie downloaded on a laptop connected to the internet pluged into our router in the basement and an apple tv upstairs trying to play the movie through home sharing but it wont play. can anyone tell me whats wrong?

    we have a movie downloaded on a laptop connected to the internet pluged into our router in the basement and an apple tv upstairs trying to play the movie through home sharing but it wont play. can anyone tell me whats wrong? it comes to the last loading page where it shows the desscription of the movie befor it acually plays.

    It can come about without any change done by the user, and it's not just from other networks. The placement of the router can also affect performance. Also make sure router is up to date.
    Apart from that would be the reboots.

  • I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

    I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all  my songs play except for about 8 or 9.

    If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Hi, i have inserted a dvd in the drive, which has data in it but its showing blank and asking toburn

    Hi, i have inserted a dvd in the drive, which has data in it but its showing blank and asking to burn. Along with that its also showing the capacity of the dvd. Its ready to write the disk but not exploring the data on the disk. Please help..

    See if this fixit tool can repair it
    http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

  • I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

    I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have a windows 7 dvd in the drive and the mac is set to launch from the dvd drive. How do I change the startup disk?

    I have a windows 7 dvd in the drive and the mac is set to launch from the dvd drive. How do I change the startup disk?

    Hold the option key at startup and when you get to the boot panel select your Mac OS drive.

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