HT2500 I can receive my Rogers email but I cannot send it.  Why?

I can receive my Rogers email but I cannot send it.  Why?

Hi, are you using SSL & Authentcation-Password?
https://discussions.apple.com/thread/1637473?start=0&tstart=0
See also...
https://discussions.apple.com/message/7140992?messageID=7140992&amp%3b#7140992?m essageID=7140992&amp%3b
http://forums.macrumors.com/showthread.php?t=544078
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

Similar Messages

  • TS3276 I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone

    I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?

    Thank you for heading me in the right direction.  I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information).   I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)??  In the Advanced box I clicked on "Use custom port:  465" and checked "Use Secure Sockets Layer."  Authentication:  Password; I have correct User Name and Password put in.  After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there. 
    What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message:  "Cannot send message using the server smtp.att.yahoo.com (etc.).  The SMTP server doesn't support TLS(SSL) on port 587.  Verify your account settings and try again."  That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails.  I guess my next step is to contact my email service provider, AT&T, and see if they can help me.  Thanks, again, for taking the time to respond and for giving me your input!  Much appreciated!

  • TS3276 I can receive emails but I cannot send them. I have recently renewed my password. What do I do to send emails please?

    Help! I can receive emails but I cannot send them. I have recently changed my password. What am I doing wrong?

    You need to open Mail>Preferences>Accounts>"Account Information" tab>and there input the required information for your Outgoing Mail Server (SMTP).  Your Internet Service Provider will have the required information to give you to input here.  Make sure that you also click at the end of the line "Outgoing Mail Server" on the arrows to get the dropdown list, and there click on "Edit SMTP Server List" and fill in the data in that resulting window also.

  • HT201320 I am having trouble with my wife's new iPhone 5s. She can receive her telus email but can not send any email what did I do wrong in setting up her account?

    I am having trouble with my wife's new iPhone 5s. She can receive her telus email but can not send any email what did I do wrong in setting up her account on her iPhone? I tried to just copy the info from her old iPhone.

    The sending of email is accomplished via the SMTP server. Take a moment to get back into Settings>Mail, contacts, calendars and select the account. Go to the SMTP server and check to make sure that username and password are entered in all of the appropriate places. If you cannot get it to work after trying to just change those settings, remove the account from the phone and recreate it. When recreating, make sure you enter the username and password in every location, even if the phone says optional. Make sure you have the settings from either the email provider or from the other device. Make sure that SSL is on or off as necessary.

  • I can rreceive emails, but I cannot send emails.

    I can receive emails, but I cannot send emails.

    Can you be a bit more specific, since all you've provided is a vague statement?
    Are you using webmail?  An email client?  If an email client, which one?  What are your settings?  Was it working before?  Getting any error messages?  If so, what are they EXACTLY?
    If you're using webmail, what browser are you using?  What's your operating system?  Again, was it working before?  What happens when you try to send an email?
    Remember, when posting to a Help forum, we are not sitting next to you or have access to your computer, so giving as much information [no personal identifying information, however] as possible goes a long way in helping you resolve the problem as quickly as possible.

  • Why would I be receiving texts on iPad,but now cannot send response from the iPad?

    Wondering why I am receiving texts on iPad, but now cannot send response from it.

    Have you tried resetting your iPad? Press on the Home and Power buttons and hold both down until the Silver Apple appears. Once the Home screen displays, try messaging again.
    Cheers,
    GB

  • HT5085 I can receive emails  but I cannot send them

    I can recieve emails but cannot send them

    Go to Mail>Preferences. Select the account that you cannot send e-mails. What does the line item, "Outgoing Mail Server" say? If none is selected, select one that best associated with the account.

  • TS3276 my email was fine up until about a week and a half ago; I can receive email,but I cannot send email.  A box with a message asking for a password keeps popping up.

    My email was fine up until about a week and a half ago.  I recieve mail, but cannot send email without the box popping up asking for a password?

    Get new Mail - workaround

  • TS3899 comcast told me I needed to change my password for my comcast account.   I changed my password on my DESKTOP computer.   Now on my iPad, when I click on email, everything is received and read perfectly but I cannot send an email.  The user name or

    On my desktop computer, comcast requested that due to a problem, I needed to change my comcast PASSWORD.   I did so and everything was fine.   That evening I was working on my iPad and was reading all my emails that I had received during the day and tried to respond.   It came back and told me the username or password was not correct.   I immediately went to SETTINGS on my iPad and changed the mail password.   I have been working on this for two days and cannot SEND emails.  Otherwise, everything works perfect.   Everything I try to send gets put in my DRAFT file with a red triangle in the corner.   HELP???????

    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • TS3276 I have an iMac and can receive mail on hotmail however I cannot send

    I have an Imac and use Hotmail.  I can receive however I cannot send
    My wife has an ipad and has no problems
    kebren

    INCOMING MAIL
    Account type                           POP
    Description                              Hotmail
    Incoming server Hostname     pop.3.live.com
    User name                              (My hotmail address)
    Password                                (my password)
    Incoming port number             995
    Incoming server port authen.  Password
    Incoiming server supports       SSL
    OUTGOING MAIL
    Outgoing mail server                     smtp.live.com
    Outgoing server port                     587 (SMTP)
    Outgoing server supports (SSL)   Yes
    Outgoing server authentication    Password  (I try the same password as incoming however it does not accept this)

  • TS3276 suddenly without any changes i am receiving email but I cannot send it

    I have made no changes to my computer but now for almost a week I can only recieve email and not send it 

    Reboot your iPad:  Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any settings or data.

  • I closed the cover on my IPad with a draft email open.  Now I can only edit the email but cancel and send are grey and nothing else in email seems to work.  What to do?

    I closed my iPad cover with a draft email open.  When I reopened the cover, the cancel and send buttons are grey and all I can do is edit the email.  The email app seems frozen.  What do I do?

    Try closing the Mail app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work (or if you can't get to the homescreen) then do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • I can receive AOL mail on my iPhone but I cannot send email.

    I can receive email for my AOL account on my iPhone but I cannot send email from the iPhone. I can send email OK from a computer. I have AT&T service.

    razmee209 (and others in this community)... HELP!
    I have the same issue - I can receive email on my iPhone, but cannot send messages.   Keep getting error message:  (Cannot Send Mail - The user name or password for "SMTP:[email protected]" is incorrect
    This issue occurred when I changed my AOL password.   I also updated my password on my iPhone.   After exploring this issue more deeply, it appears that my iPhone did not update my password for outgoing mail (as that are more "dots" in the password field for my outgoing server account, than for the incoming server passward that was just updated.
    I am unable to change ANY of the information or settings in any of the outgoing mail server accounts - except only to toggle each account ON or OFF.   All other information is "greyed" out, and unavailable and inaccessible.
    I know that if I could just change (or somehow sync) the outgoing password to match the new incoming password.
    PLEASE HELP!!

  • I have an imac with IMAP email. have managed to partially sync up my ipad in that I can receive the same emails that appear on my imac but I can't send from my ipad.  Any ideas?

    I have an imac with IMAP email. have managed to partially sync up my ipad with it in that I can receive the same emails that appear on my imac but I can't send from my ipad.  Any ideas?

    That sounds like a settings issue to me. Check with your IT depatment to make sure you have it configured properly.

  • My ipad can send email but I cannot receive or see incoming mail

    My iPad air is was updated yesterday with iOS 8.2.  Now I can send emails but I cannot receive or see any mail in my inbox.  My iPhone 5S works correctly but has not been updated with 8.2.

    Hi, Grandpaintraining.  
    Thank you for visiting Apple Support Communities.
    Here is an article I would recommend going through when experiencing issues with mail.  I would also recommend checking with your email provider for security procedures such as two-step verification as this could cause this issue. 
    Get help with Mail on iPhone, iPad, and iPod touch
    -Jason H.

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